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Jobs at A to Z Media (Now Hiring) — 4 open

A to Z Media logoA to Z Media

Customer Service Representative & Production Manager

New York, New York, United States · Hybrid

$45k–$65k/yr

Mid level

Founded in 1994, A to Z Media is a family-owned company specializing in Vinyl, CD, DVD, Promotional Product and Apparel, and Manufacturing Services. For over 30 years, we have been committed to delivering exceptional cus…

Skills: Project Management, Customer Service, Production Scheduling, Vendor Management, Invoicing

A to Z Media logoA to Z Media

Customer Service Representative & Production Manager

Portland, Oregon, United States · Hybrid

$45k–$65k/yr

Mid level

Founded in 1994, A to Z Media is a family-owned company specializing in Vinyl, CD, DVD, Promotional Product and Apparel, and Manufacturing Services. For over 30 years, we have been committed to delivering exceptional cus…

Skills: Project Management, Customer Service, Production Scheduling, Vendor Management, Invoicing

A to Z Media logoA to Z Media

Sales Support Coordinator

New York, New York, United States · On-site

$45k–$65k/yr

Mid level

Founded in 1994, A to Z Media is a family-owned company specializing in Vinyl, CD, DVD, Promotional Product and Apparel, and Manufacturing Services. For over 30 years, we have been committed to delivering exceptional cus…

Skills: Time Management, Organizational Skills, Multi-tasking, Written Communication, Verbal Communication

A to Z Media logoA to Z Media

Apparel & Promotional Product Development Coordinator

New York, New York, United States · Hybrid

$45k–$65k/yr

Mid level

A to Z Media is seeking a detail-oriented Apparel & Promotional Product Development Coordinator. In this role, you will serve as the operational backbone of our merchandise department, executing and tracking product deve…

Skills: Product Development, Timeline Tracking, Vendor Coordination, Quality Control, Purchase Order Administration

A to Z Media logo

Customer Service Representative & Production Manager

A to Z Media

New York, New York, United States • Hybrid

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Mid level

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  • $45k–$65k/yr
  • Full-time
  • Posted 2d ago
  • Apply by Sep 24
  • ~40 hrs/week

Responsibilities

The role involves managing the end-to-end production process for creative media products, from design and proofing to manufacturing and delivery. It requires close coordination with clients, internal art departments, and domestic and international vendors to ensure timely delivery and accurate invoicing.

Requirements

The ideal candidate is a proactive, detail-oriented problem solver with excellent organizational and communication skills. Proficiency in Microsoft Office and Google Suite is required, along with the ability to manage multiple projects under pressure.

Full job description

Founded in 1994, A to Z Media is a family-owned company specializing in Vinyl, CD, DVD, Promotional Product and Apparel, and Manufacturing Services. For over 30 years, we have been committed to delivering exceptional customer service, high-quality products, and competitive pricing for our global clientele. We work closely with clients to provide bespoke manufacturing solutions, including special printing, packaging, production, and logistical support. Our clients range from indie labels and branding agencies to distributors and Fortune 500 companies. At A to Z Media, we pride ourselves on being a true partner in bringing creative visions to life. 
 
This is an incredible opportunity to join a growing creative, high performance and fun Company integrated with music and other creative industries.
 
The ideal candidate is a problem solver and is up for everything - no task or project is too large or too small. It is important to us that you are 'hands on' and willing to tackle any challenge.
 
Responsibilities
 
The primary role is to work closely with our client base to understand their release schedules and priorities, and to ensure the best possible customer service.

You will be tracking and driving the process from end to end which includes - 

  • Working with internal art department trafficking jobs through design/proofing stage
  • Issuing purchase orders to all vendors, both domestic and international
  • Trafficking all projects through print, manufacturing and delivery to final destination
  • Communicating on a regular basis with the client as to the status of their projects
  • Communicating via phone, email, zoom, etc., both domestic and international
  • Maintaining an accurate production schedule and generate weekly status reports for clients
  • Navigate internal schedules for domestic and international projects
  • Correctly invoicing clients and ensuring that all billable parts are included
  • Liaise with in-house Sales personnel as and when necessary
  • Additional duties and responsibilities as assigned
 
Qualifications 

 
The ideal candidate is
 

  • Client-focused and quality-obsessed
  • Proactive not reactive
  • A problem solver
  • A great communicator
  • A great collaborator
  • Enthusiastic and self-motivated
  • Detail oriented and organized
  • Able to project manage and see a project through from start to finish
  • Able to work well under pressure
  • Not afraid to learn new things

The ideal candidate has
 
  • Excellent organizational skills including in-box management
  • Excellent time management skills
  • Excellent phone manner and people skills
  • A team player attitude
  • Knowledge of Microsoft Office
  • Knowledge of Google Suite
  • A love of music



$45,000 - $65,000, Full Time, On-Site to Hybrid

Related keywords

VinylCDDVDPromotional ProductsApparelManufacturing ServicesPurchase OrdersProduction ScheduleStatus ReportsBespoke ManufacturingLogistical SupportMicrosoft OfficeGoogle SuiteClient ManagementVendor RelationsCreative Industries

About A to Z Media

LinkedInVisit site

Bespoke Manufacturing Services for Today's Music Industry

Industry
Entertainment Providers
Company size
51-200 employees
Founded
1994
Headquarters
New York, NY
LinkedIn followers
1,962

A to Z Media is a family-owned and operated business in existence since 1994. Our sole intent for the past 26 years has been to offer the most complete and personalized CD, DVD, and Vinyl Manufacturing service in the industry, bar none. We are a small company that delivers big results for our clients time and time again, and truly believe we are only as good as our last job. Our inspiring global clientele depends on our bespoke manufacturing service which routinely touches upon special printing and packaging requests. We are not simply selling a base commodity but helping our clients manage their complete production and logistical requirements. In that capacity, we truly partner with our clients to become their "virtual production" departments, whether the client be a mid-sized indie label releasing 12 titles per year, an ex-major label artist just starting their own label, a distributor looking to outsource a segment of their production requirements or a branding agency that needs to create a unique package for their Fortune 500 client. We are extremely proud of the fact that A to Z Media has remained completely true to it's original mission of providing new and existing clients with the absolute best customer service, quality of merchandise and pricing.

Offices: 35 W 36th St, Floor 11-E, New York, NY 10018, US · 1223 NE Alberta St, 2nd Floor, Portland, Oregon 97211, US · 338 N. Milwaukee Street, Suite 406, Milwaukee, WI 53202, US

Art DirectionGraphic DesignPre-FlightingProactive SourcingCAD CreationDTP PDF/Hard Copy ProofingDigital Data ManagementArchiving/Storage of FilesCustomer Serviceand CD / DVD/ Vinyl Print & Manufacturing
View all jobs at A to Z Media

About A to Z Media

LinkedInVisit site

Bespoke Manufacturing Services for Today's Music Industry

Industry
Entertainment Providers
Company size
51-200 employees
Founded
1994
Headquarters
New York, NY
LinkedIn followers
1,962

A to Z Media is a family-owned and operated business in existence since 1994. Our sole intent for the past 26 years has been to offer the most complete and personalized CD, DVD, and Vinyl Manufacturing service in the industry, bar none. We are a small company that delivers big results for our clients time and time again, and truly believe we are only as good as our last job. Our inspiring global clientele depends on our bespoke manufacturing service which routinely touches upon special printing and packaging requests. We are not simply selling a base commodity but helping our clients manage their complete production and logistical requirements. In that capacity, we truly partner with our clients to become their "virtual production" departments, whether the client be a mid-sized indie label releasing 12 titles per year, an ex-major label artist just starting their own label, a distributor looking to outsource a segment of their production requirements or a branding agency that needs to create a unique package for their Fortune 500 client. We are extremely proud of the fact that A to Z Media has remained completely true to it's original mission of providing new and existing clients with the absolute best customer service, quality of merchandise and pricing.

Offices: 35 W 36th St, Floor 11-E, New York, NY 10018, US · 1223 NE Alberta St, 2nd Floor, Portland, Oregon 97211, US · 338 N. Milwaukee Street, Suite 406, Milwaukee, WI 53202, US

Art DirectionGraphic DesignPre-FlightingProactive SourcingCAD CreationDTP PDF/Hard Copy ProofingDigital Data ManagementArchiving/Storage of FilesCustomer Serviceand CD / DVD/ Vinyl Print & Manufacturing
View all jobs at A to Z Media

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