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Vehicle Capture Specialist / Lot Attendant - Owen Sound Volkswagen
Owen Sound, Ontario, Canada · On-site
Entry level
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Full-time
high school
Health and wellness benefit enrollment, Employee referral bonus, Exclusive employee pricing on automotive parts and service, Discount at Blackshop Restaurant and Wine Bar, Perkopolis enrollment, On-site parking
Posted 1d ago
~40 hrs/week
Responsibilities
The representative will manage high volumes of inbound and outbound calls to identify customer needs, book appointments, and gather feedback. They are responsible for maintaining accurate records in the CRM database while meeting personal and team performance targets.
Requirements
Candidates should have previous call center experience and strong verbal communication skills with an ability to multitask effectively. A high school diploma is required, along with a motivated, high-energy approach to achieving sales and service goals.
Full job description
Now Hiring: High-Energy Customer Service Representative – Drive Leads, Build Relationships, and Fuel Growth in a Fast-Paced, Rewarding Sales Environment!
Ready to Spark Growth and Ignite Your Career?
We’re looking for a high-energy, goal-driven Customer Service Representative to join our dynamic team! In this role, you'll be the driving force behind new opportunities—connecting with potential customers, building strong relationships, and fueling the pipeline that powers our success!
Location: 2200 Eagle St N, Cambridge ON
Compensation: $45,000.00 per year
What You Will Be Doing:
Manage a large number of outbound and inbound calls in a timely manner on a daily basis
Complete a series of questions with the customer to determine how their purchase was, and any additional feedback they have that could help us improve our service moving forward
Understanding the buyer experience
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, and book appointments
Build sustainable relationships and engage customers by going the extra mile
Keep records of conversations in our call center database (CRM) in a comprehensible way
Meet personal/team qualitative and quantitative targets
What You Bring to the Table:
Outbound and/or Inbound call center experience is preferred
Track record of accomplishing targets
Strong phone and verbal communication skills along with active listening
Customer focus and adaptability to different personality types
Ability to multitask, set priorities, and manage time effectively
High school diploma
Fluent in English (verbal and written)
High energy
Motivated
So why work for us?
The 401 Group of Companies is privately owned and 100% Canadian
40+ State-of-the-art facilities including a "Google-like" call centre and an 80,000 sq. ft. centralized service "Hub"
A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
Personalized coaching, mentoring, and training focused on both individual growth and team success.
Empowering you to grow with meaningful career path planning and advancement opportunities.
Health & wellness benefit enrollment opportunities
Employee referral bonus opportunities
Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop Restaurant and Wine Bar.
Perkopolis Enrollment
On-site Parking
The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.
If you have a growth mindset like us, we'd love to see your resume and have a conversation. Opportunities at the 401 Group of Companies are endless!
This posting reflects a current and active opening.
Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or [email protected]
We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.
At The 401 Group of Companies, we're in business for the journey, the stay, the experience, and the fun.
One of Canada's fastest-growing business management groups, we're now over 1,400 employees across 60+ locations throughout Ontario, Manitoba, and Florida.
🚗 The journey. We get you behind the wheel. Our portfolio of franchise automotive brands includes Kia, Hyundai, Subaru, Toyota, GMC, Mitsubishi, Volkswagen, Honda, Nissan, RAM, Jeep, and Chrysler, alongside our trusted used-car retailers, , and 401 Auto Financing, AUTOmart, and AutoShow Winnipeg. We're reimagining the car-buying process to make it easier, more transparent, and more enjoyable for every customer, regardless of credit history.
🏕️ The stay. As Ontario's largest RV retailer, CampMart helps families create lasting memories and gets you ready for the open road and your next great adventure.
🍽️ The experience. We're redefining hospitality. Anchored by the renowned BlackShop Restaurant and our upcoming first Marriott Hotel, "marginally better" means an obsessive attention to detail that turns a meal into a memory and a stay into an experience.
🌊 The fun. We put you on the water and on the trails. Our Yamaha marine and powersports brands are built for adventure, getting you out there to make the most of every moment.
Across every industry we touch, the '401 Standard' stays the same: we don't just operate businesses, we cultivate experiences.
The 401 Group of Companies.
Striving for excellence in every community we serve.
Offices: 2200 Eagle St N, Cambridge, Ontario N3H, CA · 353 Manitou Dr, Kitchener, Ontario N2C 1L5, CA · 956 Wharncliffe Rd S, London, Ontario, CA · 2060 Commerce Park Dr, Innisfil, Ontario L9S, CA · 974 Syer Line, Fraserville, Ontario K0L, CA
Auto FinancingRV and Trailer SalesParts and ServiceCredit Counsellingand New and Pre-OwnedFinanceRetailAutomotiveLendingFinancial Services
At The 401 Group of Companies, we're in business for the journey, the stay, the experience, and the fun.
One of Canada's fastest-growing business management groups, we're now over 1,400 employees across 60+ locations throughout Ontario, Manitoba, and Florida.
🚗 The journey. We get you behind the wheel. Our portfolio of franchise automotive brands includes Kia, Hyundai, Subaru, Toyota, GMC, Mitsubishi, Volkswagen, Honda, Nissan, RAM, Jeep, and Chrysler, alongside our trusted used-car retailers, , and 401 Auto Financing, AUTOmart, and AutoShow Winnipeg. We're reimagining the car-buying process to make it easier, more transparent, and more enjoyable for every customer, regardless of credit history.
🏕️ The stay. As Ontario's largest RV retailer, CampMart helps families create lasting memories and gets you ready for the open road and your next great adventure.
🍽️ The experience. We're redefining hospitality. Anchored by the renowned BlackShop Restaurant and our upcoming first Marriott Hotel, "marginally better" means an obsessive attention to detail that turns a meal into a memory and a stay into an experience.
🌊 The fun. We put you on the water and on the trails. Our Yamaha marine and powersports brands are built for adventure, getting you out there to make the most of every moment.
Across every industry we touch, the '401 Standard' stays the same: we don't just operate businesses, we cultivate experiences.
The 401 Group of Companies.
Striving for excellence in every community we serve.
Offices: 2200 Eagle St N, Cambridge, Ontario N3H, CA · 353 Manitou Dr, Kitchener, Ontario N2C 1L5, CA · 956 Wharncliffe Rd S, London, Ontario, CA · 2060 Commerce Park Dr, Innisfil, Ontario L9S, CA · 974 Syer Line, Fraserville, Ontario K0L, CA
Auto FinancingRV and Trailer SalesParts and ServiceCredit Counsellingand New and Pre-OwnedFinanceRetailAutomotiveLendingFinancial Services