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As a Strategist, your primary job is to understand what is happening with our clients, what is happening in the world, and what is happening in culture, to find the interesting places where they all intersect, and to tur…
Skills: Social media strategy, Digital marketing, Strategic planning, Creative brief writing, Data research
As a Strategist, your primary job is to understand what is happening with our clients, what is happening in the world, and what is happening in culture, to find the interesting places where they all intersect, and to tur…
Skills: Social media strategy, Digital marketing, Strategic planning, Creative brief development, Audience research
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Skills: Strategic planning, Creative briefs, Market research, Digital marketing, Social media strategy
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Full-time
Posted 21h ago
~40 hrs/week
Responsibilities
The Senior Account Manager will lead client relationships and oversee the delivery of innovative social media strategies and campaigns. They are responsible for managing project budgets, ensuring high-quality deliverables, and mentoring the team to meet client expectations.
Requirements
Candidates must have significant experience in account handling, creative development, or client-facing project management. Strong organizational skills, a deep understanding of social media, and the ability to manage cross-market campaigns are essential.
Full job description
We are looking for a Senior Account Manager to join our Client Services team in London
The Client Services team at 1000heads is the engine that keeps all of our accounts powered. Our business is understanding what our clients need and delivering the solutions to help them get there. We do this via our extensive knowledge of sectors and business drivers, a potent blend of strategic and creative thinking, and exceptional organisation and project management skills.
To be part of the Client Services team at 1000heads you must be a passionate, details-loving communications expert, driven by the need to make things work. Your chance to work with amazing global clients such as Amazon, Nestle, Qualcomm, Wella, Google, PepsiCo.
Role To manage and grow accounts through strong interpersonal skills, the development of innovative creative ideas and excellent organisation
Consistently developing innovative and creative ideas and solutions for client campaigns
Building relationships with (senior) clients; listen and understand individual client requirements and consistently meeting if not exceeding their expectations;
Developing a clear understanding of your clients’ brand(s), category and customers
Leading a team to deliver effective Social strategies for a range of clients and/or projects
Leading and owning insights and monitoring projects, ensuring insights are integrated with creative and strategy development
Monitoring and understanding your clients’ markets; be aware of market issues and competitive activity
Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary
Assisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client
Develop effective project plans and project specification documents
Producing accurate costs estimates, and ensuring they are signed off by Account Director and the client before work proceeds
Ensuring all billing is completed on time
Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure
Assisting with the production of client reviews with senior clients
Overseeing and owning the overall quality of the final deliverables on projects that you manage
Ensuring your Account Director signs off all briefs and attends important project meetings
Maintaining a central file of essential client information
Experience account handling, creative development or client facing project management experience
Delivering digital & social campaigns
Cross market campaign activation
Line management experience
Able to effectively manage client relationships while delivering projects to the highest standard and on time and to budget
The ability to analyse and resolve problems quickly and effectively
Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity
Must have strong listening skills
Have an understanding of social media and its impact on brand
Excellent organisational and time management skills
The ability to work under pressure whilst keeping an eye for detail
Excellent written and verbal communication skills
About 1000heads
1000heads is a Social Transformation company.
We combine expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands. 1000heads delivers social-first insight, consultancy, and creative services to clients around the world including Amazon, Nestle, Qualcomm, Wella, Google, PepsiCo.
We have offices around the world in London, Paris, Berlin, New York, LA, Miami, Sydney, Melbourne, and Kuala Lumpur.
1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
For more information on 1000heads, visit www.1000heads.com.
1000HEADS IS A SOCIAL TRANSFORMATION™ COMPANY
We combine expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands.
If you would like to get in touch about working with us, please email [email protected].
If you are interested in joining the company, please contact [email protected]
Part of Cosmo5.
Offices: 41-44 Great Windmill Street, London, W1D 7NB, GB · 55 Broadway, 24th Floor, New York, 10006, US · Suite 4, Level 3 Grafton Bond Building, 201 Kent Street, Sydney NSW, 2000, AU · Suite 21 Floor 33, ,, HDS Business Tower Cluster M, JLT Dubai, Dubai PO Box: 5002253, AE · Prinzessinnenstr. 19-20, Berlin, 10969, DE
Word of MouthSocial MediaListening & UnderstandingEngagingmarketing Social TransformationDataAnalyticsSocial StrategyCreative Production
1000HEADS IS A SOCIAL TRANSFORMATION™ COMPANY
We combine expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands.
If you would like to get in touch about working with us, please email [email protected].
If you are interested in joining the company, please contact [email protected]
Part of Cosmo5.
Offices: 41-44 Great Windmill Street, London, W1D 7NB, GB · 55 Broadway, 24th Floor, New York, 10006, US · Suite 4, Level 3 Grafton Bond Building, 201 Kent Street, Sydney NSW, 2000, AU · Suite 21 Floor 33, ,, HDS Business Tower Cluster M, JLT Dubai, Dubai PO Box: 5002253, AE · Prinzessinnenstr. 19-20, Berlin, 10969, DE
Word of MouthSocial MediaListening & UnderstandingEngagingmarketing Social TransformationDataAnalyticsSocial StrategyCreative Production