Naman R.
Product Manager, Enterprise AI | Strategy & Ops | Program Mgmt | Adv Growth & GTM Strategy | Digital Transformation | Salesforce, CPQ | PRM | CS-CX|Cloud Billing, Cybersecurity| FinTech | MarTech | Emerging Tech Expert
About Naman
Visionary Product & GTM Leader | Tenured Business/Functional Architect | As-a-Service Strategist | Digital Transformation Driver | CX & Platform Innovator
Strategic product and technology executive with a track record of transforming concepts into market-ready MVPs and scaling them into multimillion-dollar platforms. A tenured business architect and agile leader with expertise across enterprise and startup ecosystems, driving innovation through AI, GTM execution, and cross-functional program management.
🔹 Core Strengths:
Enterprise SaaS & B2B Platform Development
Startup SaaS/API Product Modernization & MVP Build
Product-Led Growth & Scaled Program Management
Product Marketing: Pricing, Packaging & Positioning
GTM Strategy & Execution | CRM, PRM, MarTech, SalesTech, FinTech
Billing, Pricing & Monetization Models | CPQ, Subscription, Lead-to-Cash
Salesforce Implementation (Sales, Service, PRM, Applied AI)
Agentic AI, RPA & Intelligent Automation for Efficiency & ROI
IAM/CIAM, Web Security & Telemetry-Based Observability
Customer Success as a Growth Engine
Solution Architect Experience: Designing microservices architectures, API-first platforms, multi-tenant SaaS solutions, and driving infrastructure automation and CI/CD pipelines to improve deployment velocity and reliability
🌍 Industry Expertise:
FinTech, High Tech, Telecom, Enterprise Software, and SaaS Startups
🚀 Impact Highlights:
Launched & scaled SaaS platforms from 0 → MVP → $MM revenue
Led “as-a-service” transformations aligned to evolving customer needs
Modernized customer portals and user journeys to boost CX & adoption
Delivered global programs with agile, cross-functional execution excellence
Built and scaled new platform offerings from MVP to multi-million dollar P&L
Drove modernization and GTM readiness for API-first SaaS products
🛠 Tools & Tech Stack:
Figma, Productboard, Jira, Confluence, Slack, Pendo, AWS, Azure, GCP, Kubernetes, Docker, Terraform, Jenkins, GitHub Actions, Prometheus, Grafana, Elasticsearch, Kafka, RabbitMQ, Adobe analytics, GA
#ProductLeadership #GTMStrategy #SaaSInnovation #BusinessArchitecture #MVPtoRevenue #DigitalTransformation #PlatformModernization #TechExecution
Experience

- Part of the Forbes Tech Council network (OFFICIAL MEMBER)Apr 2025 - Present · 4 mosUnited StatesCurrent
Forbes Technology Council is a vetted professional community for leading senior technology executives. website: http://forbestechcouncil.com/ Please find Naman Raval’s public-facing executive profile here: https://councils.forbes.com/u/939e751b-9107-4ed3-99ed-425cb471f4aa FTC-Badge-Square-Blue.png

- Product Manager & Program Management (Brillio Engagement) [SMB, Mid-Market Products]Oct 2023 - Apr 2025 · 1 yr 7 mosSan Jose, California, United States · Hybrid
Led end-to-end redesign of Verizon’s Zero Trust Architecture (ZTA) platform focused on IDP integration, user onboarding, API-first design, GTM strategy, and pricing & packaging aligned with Salesforce and billing systems. Authored a PR-FAQ that evolved into post-sales enablement modules and Help content, integrating with a native LLM POC to support self-service experiences. Launched mobile apps on Play Store and App Store to extend platform accessibility. Redesigned the full onboarding journey for MDM and IoT devices, tailored for Mid-Market customers, with seamless integration into the VBG commerce portal to streamline Growth, Awareness, Acquisition, and Lead-to-Cash processes. Spearheading web platform and feature development using Versa Networks’ ZTNA solution for Verizon’s Mid-Market segment—forecasted to drive over $200MM in revenue. Delivered key product artifacts: business cases, product requirements, user journeys, Day 0/Day 1 onboarding flows, dashboards, and API designs supporting ZTNA-as-a-Service and enterprise scalability. Conducted competitive analysis across Perimeter, Zscaler, and Palo Alto Networks to identify MVP differentiators for Mid-Market segmentation—empowering admins to configure Web Security, CASB, and Private Tunnels with group-based policy enforcement, abstracting backend network complexity. Built Adobe Analytics dashboards to track product adoption, engagement, and funnel conversion; authored DynamoDB queries for tracking ARPU, user sessions, and other usage KPIs. Target Segment: SMBs in the U.S. across Engineering, Financial Services, and Construction industries Go-to-Market Motion: Product-Led Growth (PLG) Forecasted Impact: $XXXMM+ revenue potential Case Study: https://www.verizon.com/business/products/security/network-cloud-security/trusted-connection/#faqs Skills: Go-to-Market Strategy · Product Operations · Digital Strategy · Digital Experience Platform · Analytical Skills · Program Management · New Product Roll Out · Platfrom · ZTNA Product Lauched - Trusted Connection

- Product Manager (Growth, Digital XP, SalesTech, GTM, B2B Commerce) | Bain Capital-backed investmentOct 2023 - Jun 2025 · 1 yr 9 mosSan Francisco Bay Area · On-site
I successfully drove digital transformation and product strategy for Verizon Business Group, achieving significant improvements in B2B growth. • Led initiatives that resulted in streamlined processes and enhanced digital platform experiences. • Engaged and supporting brand elevation activities for the company in the Bay Area. • Mentored junior staff, promoting professional development and knowledge sharing within the organisation. Skills: Digital Strategy · Software as a Service (SaaS) · Digital Experience · Web Security · Market Research · Go-to-Market Strategy · Customer Relationship Management (CRM) · Configure Price Quote (CPQ) Software · B2B Commerce · Program Management · Cross-functional Team Leadership

- Team Lead Volunteer, Crankstart Accelerator (volunteer project)Sep 2023 - Oct 2023 · 2 mosSan Francisco Bay Area · Remote
Team Lead Skills: Talent Acquisition · Organizational Strategy · Project Management

- Principal (Engagement via Accenture)Sep 2022 - Sep 2023 · 1 yr 1 moRemote
• Led channel data management for Lenovo, developing GTM strategy and roadmap to drive business growth. • Managed cross-functional teams in Agile workshops to deliver product and strategic use case roadmaps. • Successfully implemented program management initiatives to support business case objectives. Skills: Digital Strategy · Marketing · Channel Data · Indirect Channel Sales · Partner Relationship Management · Program Management · Business Development

- Principal Product Manager - (At Accenture via preferred Consulting) B2B sales & commerceJun 2021 - Oct 2023 · 2 yrs 5 mosSan Francisco Bay Area
Led projects spanning long-term portfolio strategy to end-to-end initiative execution — from strategic roadmapping to operationalisation. Skills: Enterprise Software · Competitive Analysis · Market Research · Business Strategy · Customer Relationship Management (CRM) · Software as a Service (SaaS) · Digital Transformation · Pre-sales · Customer Acquisition · Program Management · Product Marketing · Cross-functional Team Leadership · Quantitative Research · Strategic Partnerships · Salesforce.com · Partner Relationship Management · Qualitative Research · Market Analysis · Business Development · PRM offering · Channel Partners

- Principal (Engagement via Accenture)Jun 2021 - Sep 2022 · 1 yr 4 mos
• Led Partner Enablement and Operation Strategy, delivering joint GTM and sales enablement for Partner Success and Experience Roadmap. • Conducted JBP and Partner account planning workshops with WW channel partner org, recommending Salesforce integration for Deal reg and CPQ for quick route to market. Skills: Salesforce.com · Marketing · Customer Success · Channel Partners · Partner Experience · Program Management · Partner Relationship Management

Silicon Valley Bank · Full-time
- Senior Product Manager - Growth, OCR, Applied AI InnovationApr 2020 - Apr 2021 · 1 yr 1 moSanta Clara, California, United States
Supported Digital Agile IT/POD team to implement DocuSign, OCR -POC assessment, business case creation for self service/support via use of nascent filed of technology such as RPA. Architected a cloud-based, digital-first client onboarding journey, including the development of a high-fidelity prototype in Figma, integration of multi-factor authentication (MFA), DocuSign, and Appian workflows, as well as Lead-to-Account integration with a 360° CRM system. Product and Program managment support using agile methodologies tools : Jira, Asana, Figma, Miro, InVision, DocuSign, RPA, OCR- Hyperscience/Amazon Textract, Appian workflow, Apigee for API Skills: New Product Roll Out · Product Management · Product Innovation · Agile Methodologies · Digital Transformation · Customer Relationship Management (CRM) · Program Management · Product Strategy Built for "What's next?" SVB makes next happen now

- Enterprise Product Manager (Engagement via consulting)May 2019 - Feb 2020 · 10 mosSan Francisco Bay Area
• Led Workday implementation and adoption for Enterprise Product roadmap, delivering user stories for Finance, FP&A, HR, IT, Sales Ops teams to support Growth and Acquisition. • Leveraged Adobesign and RPA product for Lead to cash automation, improving ops efficacy. • Integrated Billing and Payment gateway for Automating as a service billing, enhancing revenue forecasting efficiency. Skills: Vendor Management · Competitive Analysis · IT Strategy · New Product Roll Out · Business Analysis · Data Analysis · Salesforce.com · Product Innovation · Agile Methodologies · Project Management · Enterprise Software · Digital Transformation Imagine 2020 | The Premier RPA Industry Event | Automation Anywhere Notes from the AI frontier: Applications and value of deep learning

- Product Manager - Subscription Billing and Monetization, aaS Revenue, Payments & Tax IntegrationAug 2018 - Mar 2019 · 8 mosGreater Philadelphia Area
Skills: Product Vision · New Product Roll Out · Product Lifecycle Management · Data Analysis · Product Innovation · Agile Methodologies · Project Management · Program Management · Product Strategy

- Master of Science (Student)Jul 2017 - Jul 2018 · 1 yr 1 moSanta Barbara, California, United States

- Senior Consultant | Engagement Manager | GTM offering lead (Innovation | monetisation | AI,ML)Mar 2015 - May 2017 · 2 yrs 3 mosSan Francisco Bay Area
Skills: Product Vision · Product Management · Product Lifecycle Management · Management Consulting · Data Analysis · Product Innovation · Program Management · Product Strategy Cognizant Accelerator Ventures for Startup Investment | Cognizant Powering business growth Emerging Business Accelerator Driving Innovation@Cognizant

- Product Owner/Program Manager (Engagement via Cognizant)2015 - 2017 · 2 yrs
Office of the CIO - OCIO Agile Large Program Management for two company split project Skills: Program Management · Project Management · Legal Day 1 · Product Lifecycle Management · Enterprise Software

- Product Owner + Program Manager (Engagement via Cognizant)2015 - 2017 · 2 yrs
Skills: Partner Experience · Partner Relationship Management · Digital Experience Platform · Growth & Innovation · Customer Acquisition · Onboarding

- Sr. Bunnies Analyst - Product Owner/Program Manager (Engagement via Accenture)2014 - 2015 · 1 yr
Skills: Customer Relationship Management (CRM) · Payments · Digital Experience Platform

- Business Analyst/Product Owner (Engagement via Accenture)2014 - 2015 · 1 yr

- Team Leader and Senior Consultant - CRM, PRM, CPQ, SaaS, CX (Communications, Media, And Technology)Apr 2013 - Mar 2015 · 2 yrs
Skills: Engineering · Data Analysis · Business Analysis · New Product Roll Out · Product Innovation · Cloud Computing · Salesforce.com · Configure Price Quote (CPQ) Software · SaaS Billing · Payments Accenture Communications, Media & Technology Communications, Media and Technology Consulting Services - Accenture

- Product Owner/Team Lead (Engagement via Accenture)2013 - 2014 · 1 yr

- Sr. Business Analyst - Product Owner/Program Manager (Engagement via Accenture)2013 - 2014 · 1 yr
Skills: Configure Price Quote (CPQ) Software · Salesforce.com · Digital Experience · Channel Partners · Project Management · Product Marketing · Business Analysis

- Sr. Business Analyst - Product Owner/Program Manager (Engagement via Accenture)2012 - 2013 · 1 yrOn-site
Skills: Mortgage Lending · Agile Methodologies · Project Management · Program Management · Product Development · Internet Banking

- Senior Business Analyst - Financial ServicesNov 2011 - Mar 2013 · 1 yr 5 mos
Skills: Engineering · Data Analysis · Onboarding · Commercial Lending · Mortgage Lending · Credit Cards · Payment Industry · Internet Banking · Identity and Access Management (IAM) · ChatGPT Payments | Accenture
Education
- Indian School of BusinessGeneral Management, MarketingSep 2024 - May 2025
Skills: Marketing Management · Growth & Innovation · Customer Centricity · Digital Strategy · Turnaround Strategy · Business Analytics · Marketing Strategies · Business Strategy
- UC Santa BarbaraManagement Science (M.S.), Master of Technology Management2017 - 2018
Activities and societies: The Central Coast MIT Enterprise Forum | TEDx • Product and Market Validation • Project Management in New Product Development • Finance and Accounting for Technology Businesses • Creating and Managing Human Capital • Entrepreneurial Marketing, Influence And Persuasion • Strategy for Technology-Based Companies • Leading Technology Firms, Building Brands • Operations & Supply Chain • Business Negotiations Techniques • Design & Innovation • Technology product brand development
- Stanford Continuing StudiesCloud Computing: Selling and Marketing SaaS Solutions to the Enterprise, Business Management2015 - 2015
Grade: Letter Grade B (written work delivered-visit my slideshare) Activities and societies: Stanford school of business- Certificat course This course focused on the critical success factors in selling and marketing cloud computing applications, also called Software as a Service (SaaS), to large enterprises. • Examine customer acquisition and retention issues, best practices in sales processes and marketing programs, sales compensation, channel issues, and pricing models. • Comparisons to on-premise models. • Challenge of transitioning from on-premise solution provider to SaaS solution provider. • SaaS value propositions and pricing models, sales and marketing approaches, and the role of services in the SaaS model.
- Gujarat UniversityBachelor's degree, Engineering2002 - 2006
Activities and societies: IEEE
- Stanford Continuing Studies
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