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Product Manager | Data Strategist | Data-Driven Product Innovator | Product Strategy | Scaling UX & Data Platforms | Trusted by Global Teams
Founder of the She Stays Invested community - a community of diverse women leveraging financial literacy to re-write their legacy, level up their look, and empower them to feel their best.
🚀 Elevating products to new heights through data-powered strategies and user-centric experiences is my passion. With a solid background in driving innovation within the FinTech industry, I am now set to conquer the broader tech landscape.
💼 As a pragmatic product management professional, I specialize in transforming ideas into actionable, data-driven visions. My expertise in data architecture, customer journey mapping, and UX/UI design allows me to craft user-centric products that align with the needs and expectations of clients. I excel in both strategic planning and tactical execution within fast-paced, agile environments. Collaborating effectively with clients, end-users, vendors, and delivery organizations, I drive targeted solutions, manage critical success factors, mitigate risks, and achieve business goals.
🎓 My educational qualifications include a Bachelor's in Business Administration and Management from the University of Arizona-Eller College of Management. Recognized as a Tomorrow's Leader Equipped for Diversity, I hold an ITIL 4 Foundations certification, showcasing my expertise in service management best practices. I am deeply passionate about 'working smart' and enabling businesses to overcome challenges. Bridging the gap between business needs and IT solutions, I skillfully manage multiple competing priorities, projects, and teams in high-demand, deadline-driven environments. A proven professional, with dynamic technical skills, adept at bringing people together.
🛠️ 𝐂𝐨𝐫𝐞 𝐂𝐨𝐦𝐩𝐞𝐭𝐞𝐧𝐜𝐢𝐞𝐬: Product Strategy & Ownership | UX/UI Design | Customer Experience Optimization | Data Analysis | Customer Journey Mapping | SDLC & Product Lifecycle | Epics | Product Initiatives & Features | Scaled Agile Framework | Roadmap Creation | Process Optimization | Diversity & Inclusion | Change Management | Strategic Planning | Risk & Compliance | Problem Statement Formulation | B2B Platforms | Process Improvement | Team Leadership | Mentoring & Training | Business Analysis | Elevated Discussions
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Influenced a comprehensive migration strategy of 100+ legacy card benefits over two years into scalable product architecture, improving ops efficiency. Delivered accelerated milestones of top three organizational initiatives by leading several multi-million dollar international scrum teams. Mitigated risk to the company and improvement in system reliability through developing customer feedback loops, aligning with organizational objectives.
Sure Power Consulting · Full-time
Led the stabilization efforts for Oracle Customer Information System post-implementation, consistently securing quality assurance scores within the range of 90-100%. Handled the management and processing of accounts for APS, Arizona's largest electric company, encompassing business accounts valued over $50M and 5,000+ residential accounts. Sure Power Consulting
Provided direct care and support to patients and collaborated with the healthcare team to ensure the well-being and comfort of patients, while also maintaining accurate and up-to-date medical records. Banner Health
Activities and societies: Activities and Societies: Pre-Law Society, Academic Organization
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