Bilingual Medical Receptionist - Polish/English
- Location
- Chicago, IL, US
- Workplace
- On-site
- Compensation
- $17 – $22
About this role
39 Paid Days Off Each Year
The Medical Receptionist acts as the first point of contact for patients when they enter the site and performs all clerical duties related to patients during both the check-in and the check-out process. The Medical Receptionist is responsible for monitoring appointments and patient flow to minimize wait times, answer inbound calls, schedule appointments, collect data, complete reports, and perform all duties as assigned.
Duties and Responsibilities
- Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
- Greets and accurately registers patients in the electronic medical record (EMR) verifying essential billing and demographic information.
- Coordinates scheduling of patient appointments (phone and in-person requests) accurately and efficiently.
- Answers multiple incoming telephone lines, accurately determining the appropriate recipient of the call or message and referring them promptly and appropriately.
- Schedules future appointments and requisitions, laboratory tests, radiology procedures and other special diagnostic tests as needed.
- Attends to waiting patients in reception and ensures that they are seen in a timely manner or are promptly notified of unexpected delays.
- Accurately identifies type of insurance from card, understands different types of payers, and verifies eligibility if necessary.
- Maintains confidentiality around all patient information, both in front of each patient being treated and around other patients in the area.
Required Knowledge, Experience, or Licensure/Registration
- Two (2) years previous medical office experience preferred.
- Previous computer experience, particularly with an EHR and/or Microsoft Office products.
- Bilingual in English/Polish required.
- Strong communication, customer service, and interpersonal skills.
Benefits
- 27 days of PTO each year, accrued each pay period
- 3 personal days
- 1 floating holiday
- 8 paid holidays
- Medical/Dental/Vision coverage available the 1st of the month following 30 days
- Company-paid life, short-term disability, and long-term disability coverage
- Discretionary 403(b) match and profit sharing after meeting service requirements
- Flexible spending accounts
- Accident & critical illness coverage
- Pet insurance
Salary
All wages are based on relevant years of experience. The minimum rate is the wage that someone without medical reception/registration/PSR or customer service experience will earn.
PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants. Therefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age, religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Ask your AI about this role
Connect Clera once, then ask if it fits you.
Ask about this role
Read the Bilingual Medical Receptionist - Polish/English listing at PrimeCareHealth Community Health Centers (https://www.getclera.com/jobs/primecare-community-health/bilingual-medical-receptionist-polish-english-7yek5oltsh4k) and tell me whether it fits my profile. Save it for me if it does.
Not connected yet? Takes a minute
https://mcp.getclera.comSign in with your Clera account. MCP docs