Account Support Coordinator (Medical Billing)- Hybrid Schedule
About this role
At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us
We are seeking an Account Support Coordinator to work with our team in the OrthoCarolina Business Office.
This position is a hybrid schedule with rotating days in the office depending on department needs.
The Account Support Coordinator position is responsible for monitoring unpaid, true account balances beginning at age 60 days to ensure that insurance claims have been filed and paid. Follows up on unpaid claims to identify reasons for non-payment. Pre-certification and benefit verification may be required.
Essential Functions:
Identifying and correcting internal problems within assigned accounts to expedite payments from insurance companies.
Serves as liaison between patient and insurance companies.
Performs month-end closing on routine schedule with other patient account reps.
Substitutes in other areas of the business office as needed.
Employee Type
RegularQualifications
Skills
Customer Satisfaction, Problem SolvingEducation
High SchoolCertifications
Language
Work Experience
Customer Service Experience, Healthcare ExperienceCompany at a glance
OrthoCarolina is one of the nation’s leading independent academic orthopedics practices serving the Southeast since 1922. OrthoCarolina provides compassionate and comprehensive musculoskeletal care including operative and non-operative care. Widely known for musculoskeletal research and training, OrthoCarolina physicians have specialized expertise in foot and ankle, hip and knee, shoulder and elbow, spine, sports medicine, hand, pediatric orthopedics, and physical medicine and rehabilitation. Over 300 OrthoCarolina practitioners see more than one million patient visits across North and South Carolina each year. We are proud to be both physician-owned and physician-led.
Top Benefits
- Paid company holidays
- Wellness programs
- Tuition reimbursement
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