Arlington Heights, Illinois, United States · On-site
$20/hr–$35/hr
Mid level
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are Have a passion for success? Drive to grow, learn, and be the best? Desire a growing, family-friend…
Arlington Heights, Illinois, United States · On-site
$50/hr–$65/hr
Mid level
Residential Plumbing Installer 📍 Arlington Heights, IL Earn top pay, work with a winning team, and take pride in what you install. At S&J Plumbing, we’re looking for skilled Residential Plumbing Installers who want more…
Skills: Residential Plumbing Installation, System Diagnostics, Water Line Installation, Gas Line Installation, Troubleshooting
Arlington Heights, Illinois, United States · On-site
Mid level
Residential Sewer Sales Specialist 📍 Arlington Heights, IL High earning potential. Quality leads. Real opportunity. S&J Plumbing is looking for a motivated Sewer Sales Specialist to help homeowners solve sewer and drain…
Arlington Heights, Illinois, United States · On-site
$50/hr–$65/hr
Mid level
Residential Service Plumber 📍 Arlington Heights, IL Earn top pay, run your own calls, and get paid for your performance. At S&J Plumbing, we’re looking for experienced Residential Service Plumbers who want to take contr…
Skills: Residential Plumbing, Diagnostic Troubleshooting, Customer Service, Sales, Water Line Installation
Arlington Heights, Illinois, United States · On-site
Mid level
Residential Plumbing Sales Specialist 📍 Arlington Heights, IL Unlimited earning potential. No cap on your success. At S&J Plumbing, we’re looking for driven, customer-focused Plumbing Sales Specialists who know how to b…
Arlington Heights, Illinois, United States · On-site
$35/hr–$40/hr
Mid level
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We’ve been at …
Arlington Heights, Illinois, United States · On-site
$100k–$140k/yr
Senior+
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We’ve been at …
Skills: Leadership, Plumbing, Recruitment, Training and Development, Performance Management
Arlington Heights, Illinois, United States · On-site
$60k–$80k/yr
Mid level
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are Have a passion for success? Driven to grow, learn, and be the best? Desire a growing, family-frien…
Arlington Heights, Illinois, United States · On-site
$100k–$140k/yr
Senior
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities! Who We Are We keep on growing because we only hire the best, and our customers love us for it. We’ve been at …
Skills: Selling Skills, Team Leadership, Coaching, Mentoring, Customer Satisfaction
Arlington Heights, Illinois, United States · On-site
$120k–$160k/yr
Mid level
Senior Staff Accountant 📍 Arlington Heights, IL Own the financial engine behind a growing company. At S&J Plumbing, we're looking for a Senior Staff Accountant who can do more than simply record transactions. We're seek…
Skills: Accounts Receivable, Accounts Payable, Bank Reconciliation, Balance Sheet Reconciliation, Month-end Close
Arlington Heights, Illinois, United States · On-site
$20/hr–$30/hr
Mid level
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We’ve been at …
Skills: Inventory Management, Supply Chain Management, Service Titan, Vendor Negotiation, Microsoft Excel
Arlington Heights, Illinois, United States · On-site
$75k–$90k/yr
Mid level
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We’ve been at …
Skills: Brand Strategy, ROI Measurement, Market Analysis, Digital Marketing, Guerrilla Marketing
Arlington Heights, Illinois, United States · On-site
$25/hr–$45/hr
Mid level
Sewer Technician (Residential) Arlington Heights, IL Have a passion for success? Driven to grow, learn and be the best in the plumbing trade? Desire a growing, family-friendly company to build a long-term career? Look no…
Skills: Sewer Diagnosis, Drain Repair, Mini Excavator Operation, Hydro-jetting, Rodding
Arlington Heights, Illinois, United States · On-site
$100k–$140k/yr
Senior
Call Center Sales Manager 📍 Arlington Heights, IL Lead the team that drives growth, revenue, and customer experience. At S&J Plumbing, every customer relationship starts with a phone call. We’re looking for a high-perfo…
Skills: Sales Leadership, Call Center Management, KPI Management, Team Coaching, Customer Experience Management
Arlington Heights, Illinois, United States · On-site
$20/hr–$35/hr
Mid level
Customer Service Representative (CSR) 📍 Arlington Heights, IL Turn conversations into opportunities—and build a career you’re proud of. At S&J Plumbing, we’re not just answering phones—we’re creating exceptional custome…
Skills: Customer Service, Call Handling, Scheduling, CRM Systems, Data Entry
Arlington Heights, Illinois, United States · On-site
$15/hr–$18/hr
Entry level
Are you interested in becoming a Plumber??? Did you know that our Plumbers can make over $100,000 a year? S and J Plumbing is HIRING Plumber's Helpers! Take this important first step on the road to becoming a Licensed Jo…
Skills: Communication Skills, Heavy Lifting, Inventory Management, Fleet Maintenance, Organization
Arlington Heights, Illinois, United States · On-site
$310k–$350k/yr
Mid level$1M raised
Position Highlights: Position: Obstetrician/Gynecologist Hospitalist Location: Primary location: Arlington Heights IL, Northwest Community Hospital (NCH) additional location at Evanston, Edward, and Elmhurst Hospital. Fu…
Skills: Obstetric Care, Gynecological Care, Cesarean Sections, Vaginal Deliveries, Antenatal Care
Arlington Heights, Illinois, United States · On-site
$35/hr–$54/hr
Mid level$1M raised
Hourly Pay Range: $35.35 - $54.79 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: SIGN-ON BONUS: $1,000 Position: CT Technologist …
Skills: Computerized Tomography, Radiographic Scanning, Patient Preparation, Body Mechanics, CPR
Arlington Heights, Illinois, United States · On-site
Entry level
Job Description Join a locally owned Great Clips® salon team and enjoy a rewarding career doing what you love! Whether you’re an experienced stylist or a recent graduate, we're excited to meet you. Hair Stylist who want …
Skills: Haircutting, Customer service, Technical coaching, Teamwork, Communication
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$20/hr–$35/hr
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, 401k Plan With 5% Match, Paid Time Off, Holiday Pay
Posted 27d ago
Apply by Oct 19
~40 hrs/week
Responsibilities
Act as the central hub for field operations by strategically scheduling and dispatching plumbers to maximize efficiency. Maintain proactive communication with customers and technicians to ensure high-quality service and accurate record-keeping.
Requirements
Requires 3+ years of experience in dispatch or customer service, preferably within a service-based industry. Candidates must possess strong geographical knowledge of Arlington Heights and proficiency with dispatching software.
Full job description
You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.
Who We Are
Have a passion for success? Drive to grow, learn, and be the best? Desire a growing, family-friendly company to build a long-term career? Look no further! S and J is an employee-focused workplace looking to grow and build their team of professionals! At S and J Plumbing, we believe happy employees create happy customers and that is why we are determined to make this the only place you will ever want to work. We’re a dedicated team, driven by our values and the quality of our work. If you’re ready for the next step in your career, come pursue a rewarding role with us! Apply today for competitive pay, generous benefits, and the chance to build a better life for you and your family!
We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Arlington Heights. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
Why Choose S and J Plumbing
Competitive pay – $20-$35/hr. plus monthly bonuses
Medical Insurance – we pay 80% for you and your family's insurance premiums for health, dental, vision. Blue Cross/Blue Shield PPO
Work life balance – up to 2 weeks of PTO and holiday pay
401k Plan with a 5% match
PAID TRAINING – Nexstar training, Service Titan training, PSP training
Relaxed and fun atmosphere
Growth opportunities
Our Core Values
Integrity: we are honest, ethical, and trustworthy.
Professionalism: we prepare, present, and execute at an elite level.
Accountability: we accept full responsibility for our decisions, actions, and results.
Family: we nurture our team members and customers.
The Big Task
You will be the central hub of our field operations, ensuring our team of plumbers is efficiently scheduled and our customers receive timely, high-quality service.
Key Sub Tasks
Learn the business and learn how to prioritize the most urgent customer calls.
Strategically dispatch the right technician to the right job, leveraging a data-driven approach.
Proactively communicate with customers to manage expectations and provide appointment updates.
Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
Record and report the service calls.
Participate in training so that you grow and develop as a professional.
Update customers throughout the day on the technician’s progress.
Responsibilities
Manage and adjust daily schedules for all field technicians to maximize efficiency and productivity.
Proactively communicate with clients to notify them of any delays, and reschedule appointments as necessary.
Monitor the location and status of all plumbers to ensure they arrive at their designated appointments on time.
Collaborate closely with the Customer Experience Manager to continuously refine and improve dispatching strategy.
Provide ongoing support to plumbers in the field, helping them with scheduling issues.
Utilize dispatching software and other computer programs to ensure all job details and customer records are accurate.
Professionally engage with clients to understand their needs and address any issues or concerns.
Prioritize urgent service requests to ensure immediate customer and company needs are met.
Complete all assigned administrative tasks in a timely and accurate fashion.
Competencies for Success
3+ years of experience in a dispatch or customer service role, preferably in a service-based industry.
Strong geographical knowledge of Arlington Heights and surrounding areas.
Exceptional attention to detail and ability to make data-driven decisions.
Ability to multitask and remain calm under pressure.
Proficiency with computer software, including dispatching systems, mapping tools, and standard office applications.
Highly organized with exceptional follow-through abilities.
A team-player mindset that blends well with a fast-paced, goal-driven environment.
Highly motivated, flexible, and great attitude.
Military-experienced candidates are encouraged to apply.
If you can achieve the above and you find it fun and challenging - you have just the right amount.
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct affect on the success of the company. If this sounds like you, spend a little time learning about S and J Plumbing by visiting www.sandjplumbing.com
Related keywords
Service TitanNexstar TrainingPSP TrainingDispatching SoftwareField OperationsCustomer ExperiencePlumbing IndustrySchedulingArlington HeightsAdministrative Tasks
At S&J Plumbing, we truly value the comfort, safety, and satisfaction of our customers. Since our business was founded, we've staked our reputation on providing reliable service our customers deserve. We’re proud to serve our community and are committed to making our customers' problems our priority! Are you interested in integrity, professionalism, accountability, and a work family with a side of fun? If that appeals to you, consider joining our team!
Why Join Us?
● Best Pay in the Area + Overtime Pay! We pay time and a half after just 8 hours a day!
● Medical/Dental/Vision Insurance - We Pay 100% of your premiums for you AND your family!
● Work life balance - 2 Weeks PTO
● Paid Holidays
● 401k Plan + 5% employer match
● Company Supplied Truck - New, Safe, and Super Cool
● Paid Training & Continuing Education
● State of the art Tools, Parts, & Supplies
● Fun, Family-Friendly Work Environment
● Company Outings & Awesome Events
Have a passion for success? Driven to grow, learn and be the best in the plumbing trade? Desire a growing, family-friendly company to build a long-term career? Look no further! S&J is an employee-focused workplace looking to grow and build their team of professionals! At S&J Plumbing, we believe happy employees create happy customers and that is why we are determined to make this the only place you will ever want to work. We’re a dedicated team, driven by our values and the quality of our work. If you’re ready for the next step in your career, come pursue a rewarding role with us! Apply today for competitive pay, generous benefits and the chance to build a better life for you and your family.
If you’re ready to experience the difference at S&J Plumbing – Apply Today!
Offices: 1156 W Shure Dr, Suite 130, Arlington Heights, Illinois 60004, US