Customer Service Agent with German & English Language
Iași, Romania · Hybrid
Entry level$93M raised
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of …
Skills: German Language, English Language, Customer Service, Travel Booking, Communication Skills
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Transportation Audit & Compliance Specialist, Transportation Risk and Compliance (TRC)
Iași, Romania · On-site
Mid level$35B raised
Amazon is the most customer-centric company on Earth. We need exceptionally talented, customer-centric, bright, and driven people. We are looking for an organized self-starter to join the Transportation Risk and Complian…
Join Conduent and build your international career in a dynamic, multicultural environment. As a Customer Service Agent Travel, you will support customers with travel-related requests while working in a hybrid model from …
Skills: German Language, English Language, Customer Service, Travel Booking, Communication Skills
Transportation Audit & Compliance Specialist, Transportation Risk and Compliance (TRC)
Iași, Romania · On-site
Mid level$35B raised
Amazon is the most customer-centric company on Earth. We need exceptionally talented, customer-centric, bright, and driven people. We are looking for an organized self-starter to join the Transportation Risk and Complian…
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Skills: SAP, Production Control, Logistics, Supplier Relationship Management, Problem Solving
Customer Service Agent with German & English Language
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Other, Full-time
Competitive Salary Package, Monthly Performance Bonuses, Retention Bonus, Meal Tickets, Private Healthcare, Additional Paid Days Off
Posted 6d ago
~40 hrs/week
Responsibilities
Assist customers with travel-related requests, bookings, and inquiries via phone, email, and chat. Ensure a high-quality customer experience while collaborating with international teams in German and English.
Requirements
Candidates must possess advanced German skills (B2+) and good English communication abilities. A customer-oriented mindset, basic computer skills, and a positive attitude are required.
Full job description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Are you passionate about travel and love helping people? Put your German and English skills to work and join us as a Travel Agent in the exciting travel industry!
What you'll do:
Be the friendly voice and main point of contact for travelers via phone, email, and chat;
Manage inquiries, bookings, itinerary changes, and payments with care and accuracy;
Suggest travel destinations, dates, and options tailored to each client’s needs;
Coordinate with cruise lines and other partners to keep travelers informed;
Use booking software to organize and manage travel plans;
Quickly solve problems and update clients on any travel changes.
What we’re looking for:
Strong German and English communication skills (B2 level or higher);
A positive, customer-focused mindset;
Basic skills in Microsoft Office applications;
Previous experience in customer service is a plus, but not mandatory;
A team player who enjoys solving problems creatively;
Great attention to detail.
What we offer:
An innovative and supportive work environment within the travel industry;
Comprehensive 8-week training to get you up to speed;
Career growth opportunities in a global company;
A recognized Most Loved Workplace® culture;
Internal development programs with leadership roles often filled by our own team members;
Long-term career stability with a dedicated team.
Ready to help travelers create unforgettable experiences?
Apply now and start your journey with us as a Customer Service Agent in the travel industry!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. We leverage cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 55,000 associates, process expertise and advanced technologies, our solutions and services digitally transform our clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. We drive progress in every process for our client including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day.
Learn more at www.conduent.com
Offices: 100 Campus Dr, Florham Park, New Jersey 07932, US · Avenida Maria Coelho Aguiar, 215, Sao Paulo, SP 05805-000, BR · 101 Yorkshire Blvd, Lexington, KY 40509, US · 40, Bengaluru, Karnataka 560066, IN · ulica Gdanska 47/49, Lodz, LD 90-729, PL
Business Process SolutionsHealthcarePayments and EligibilityTransportationCustomer Experience Managementand Human Capital SolutionsInformation TechnologyService IndustryHealth CareBusiness Development