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Full-time
Posted 54d ago
~40 hrs/week
Responsibilities
Coordinate the international movement of finished goods and service parts, acting as the primary link between clients, carriers, and internal teams. Manage export documentation, shipping schedules, and financial compliance to ensure timely and cost-effective deliveries.
Requirements
Requires proven experience in international shipping, export documentation, and managing freight forwarders. Proficiency in Microsoft Office and strong communication skills are essential for handling complex logistical data.
Full job description
Overview & Responsibilities
We are seeking a highly organized and proactive Customer Service Coordinator (Export & Logistics) to plan, coordinate, and execute the efficient international traffic movement of finished goods sold to overseas customers. Serving as a critical link between international clients, internal teams, and global carriers, you will ensure all shipments meet scheduled requirements, compliance regulations, and cost standards. This role is also responsible for planning and coordinating the daily activities of our Service Parts export shipping operations.
Key Responsibilities
Customer & Order Coordination
Order Review: Partner directly with Service Parts Customer Service Representatives to review all export order requirements for absolute completeness and accuracy.
Client Liaison: Obtain precise export shipping instructions and all other necessary documentation directly from international customers.
Logistics Communications: Seamlessly coordinate shipment information between customers, freight forwarders, and shipping carriers via email, fax, or phone.
Invoicing Support: Supply all shipping papers and related documents required to complete shipments and correctly render all Elliott invoices in compliance with various export regulations, ensuring complete final billings are made.
Export Planning & Logistics Operations
Scheduling & Routing: Plan and schedule daily export customer shipping requirements, routing shipments via the most economical mode.
Forwarder & Carrier Management: Coordinate with freight forwarders across all phases of export shipments, including obtaining competitive freight quotations from both freight forwarders and shipping carriers, and verifying that all goods are properly insured.
Tracking & Compliance: Monitor the transit of each shipment to ensure delivery schedules are met, while maintaining current, up-to-date knowledge of international export regulations and practices.
Hazmat Documentation: Prepare specialized hazardous material shipping documentation strictly as required.
Financial & Internal Collaboration
Financial Compliance: Interpret all Letter of Credit documents to guarantee complete correctness.
Banking Records: Complete all necessary documentation required by banks to ensure Elliott is paid for goods, and promptly forward these to the correct financial institution.
Internal Alignment: Work closely with the salary bargaining transportation clerk to ensure all shipping methods and requirements are perfectly met per customer purchase order (PO) requirements.
Performance & Task Management
Demonstrate strong analytical, problem-solving, and data-charting skills to optimize workflows.
Act as a self-starter with a proven ability to plan, organize, and coordinate a variety of activities simultaneously under short timeframes.
Qualifications
Export Documentation Expertise: Proven experience in international shipping, handling export shipping functions, and managing specialized export documentation.
Industry Experience: Direct experience working closely with freight forwarders, shipping carriers, and managing international shipping requirements (including Letters of Credit).
Technical Proficiency: Strong computer skills and professional software proficiency in Microsoft Office.
Communication Skills: Exceptional written and oral communication skills, with the ability to convey complex logistical data clearly to diverse stakeholders.
Preferred Attributes
Proactive Mindset: A self-starter with a hands-on, "get things done" attitude who is well-organized and comfortable handling multiple tasks in parallel.
Environmental Flexibility: Equally comfortable working in a professional office environment and stepping onto the production floor when needed.
Working Conditions
Environment: This role is based on-site, requiring regular time spent in a warehouse environment.
Safety Requirements: Personal Protective Equipment (PPE) may be required when working in designated warehouse areas.
Schedule Flexibility: Occasional overtime or weekend work may be required to successfully meet strict production or installation schedules.
Base Location & Work Schedule
This is a full time permanent position based in KEZAD Free Zone in Abu Dhabi.
The world turns to Ebara Elliott Energy.
Customers throughout the world choose Ebara Elliott Energy for the design, manufacture and service of their critical rotating equipment. EEE’s global service network routinely installs, overhauls, repairs, upgrades and rerates machines from any manufacturer. Customers everywhere turn to EEE for precision engineering, extraordinary reliability and unparalleled service.
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Related keywords
Export LogisticsInternational TrafficFreight ForwardingLetters Of CreditHazmatShipping CarriersKEZAD Free ZoneAbu DhabiSupply ChainExport RegulationsInvoicingRoutingCentrifugal CompressorsSteam TurbinesEnergy Industry
A solution provider in the energy industry, Ebara Elliott Energy (EEE), designs, manufactures, and services technically advanced centrifugal and axial compressors, steam turbines, power recovery expanders, custom pumps, and cryogenic products used in the petrochemical, refining, oil & gas, and liquefied gas industries, as well as in power applications. Our primary manufacturing facilities are located in Jeannette, Pennsylvania (USA) and in Sodegaura, Chiba (Japan), and we maintain a global network of 30 sales offices and service centers, for regional access and local response.
Offices: 901 N 4th St, Jeannette, PA 15644, US · Singapore, 609923, SG · Tianjin, 300457, CN · Silchester, Reading RG7 2PQ, GB · 20-1 Nakasode, Sodegaura-shi, Chiba-Ken 299-0296, JP
Centrifugal compressorsAxial compressorsPower recovery expandersSteam turbinesLubricationseal & piping systemsService for Elliott & non-Elliott rotating equipmentEngineered solutions such as re-rates & modificationsField Service & troubleshootingand Custom Pumps
How many Transportation jobs are open in Abu Dhabi, United Arab Emirates right now?
There are currently 290 open transportation positions in Abu Dhabi, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Abu Dhabi, United Arab Emirates?
Companies currently hiring include Etihad, AECOM, Parsons Corporation, Black and Grey, Ali & Sons Marine Engineering Factory (ASMEF), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Abu Dhabi, United Arab Emirates?
Yes — 10 of the 290 open transportation positions offer remote or hybrid work (0 remote, 10 hybrid).
How do I apply for Transportation jobs in Abu Dhabi, United Arab Emirates?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.