Preferred Apartment Communities combines expertise with a people-first approach, delivering consistent care and communities that feel like home. Our mission is to provide exceptional living experiences for our residents while building a workplace where our associates feel supported, inspired, and prepared to grow.
Guided by the belief that we should always be better today than yesterday, we champion continuous improvement across every level of our organization. Through operational excellence, strategic partnerships, and a people-focused approach, we strive to be good neighbors to our residents, to each other, and to the communities we serve.
We are hiring a Maintenance Technician to work onsite at Lumin East Cobb, our luxury 323-unit apartment community in Marrietta, GA.
Responsibilities
- Assists in all maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community.
- Completes maintenance work orders for residents (service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.).
- Performs preventative maintenance work.
- Responds and resolves emergency maintenance requests for after business hours calls (weeknights, weekends, and holidays).
- Prepares vacant apartments to make rent ready.
- Keep the maintenance shop clean and organized; maintains adequate stock/inventory of parts for equipment, appliances, etc.
- Interacts directly with residents.
- Must make Customer Service a priority.
- Maintains logbooks and databases; enters service requests and status updates into database.
- Assists in monitoring contractors work performance.
- Supports the Maintenance Manager in meeting budget responsibilities.
- Follows and promotes company policies and procedures.
- If the property does not have a housekeeper, light cleaning duties will be required such as cleaning models, club houses, leasing office, emptying trash, cleaning the grounds and amenity areas, etc.
- Maintain (clean, orderly, and in working conditions) all amenity areas (pool, compactors, weight rooms, parking decks, etc.)
Customer Service Responsibilities
- A complete clean and neat uniform must be worn when working on any PAA Property including nights and weekends, if applicable. Personal appearance must be clean and neat at all times, according to PAA policy.
- Communicate with residents and prospects in a manner consistent with PAA's standards.
- Read and/or listen to resident requests/complaints.
- Receive resident complaints in a calm, open and professional manner.
- Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance.
- Deliver newsletters, correspondence, etc. to residents' apartment.
- Coordinate, set up, attend, and clean up after resident functions (food, tables, display areas, etc.) as requested by the Community Manager.
What We Offer
- Generous PTO program
- 13 paid holidays plus 3 floating holidays and paid volunteer day
- Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
- 401k with exceptional employer match
- Associate Apartment Discount
- Educational Assistance Program (tuition and certifications)
- Company-paid employee assistance, mental health, and wellness programs
Preferred Apartment Communities is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law.
Review our privacy policy here: https://www.pacapts.com/careers/
Preferred Apartment Communities is proud to be a US EPA ENERGY STAR® Partner.