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Full-time
Posted 7d ago
Apply by Aug 18
~40 hrs/week
Responsibilities
The role involves shaping and delivering digital wealth products by creating business cases and quantifying ROI for the Wealth & Premier franchise. You will act as the primary interface between business and technology teams to ensure digital initiatives align with revenue growth and operational efficiency.
Requirements
Candidates must have proven experience in product management or solution architecture within wealth management or retail banking. Strong expertise in building business cases, financial modeling, and working within Agile and DevOps environments is required.
Full job description
Ready to shape digital wealth products that deliver measurable business value?
Why HSBC
HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.
The Role
The Wealth & Premier Solutions Technical Product Expert shapes, prioritises and delivers digital products and features that create clear business value and measurable ROI for HSBC’s Wealth & Premier franchise. Sitting at the junction of business, product and technology this role turns customer and business needs into feasible propositions backed by robust business cases. It supports sponsorship and funding decisions by setting out quantified benefits, costs and trade-offs in plain business terms. Working with product owners, architects and engineering teams it ensures delivery choices stay aligned to outcomes such as revenue growth, cost efficiency, risk reduction and client experience. As Wealth & Premier Solutions adopts cloud, Agile and DevOps this role helps ensure digital initiatives are commercially justified and successfully adopted across markets.
What you'll be doing
Develop value propositions and business cases across the Wealth & Premier Solutions portfolio covering revenue, cost, risk and customer experience impacts
Quantify and track product KPIs and ROI such as AUM growth, conversion rates, digital adoption, cost-to-serve, STP rate, call deflection and operational risk events
Partner with Finance and business stakeholders to validate assumptions, financial models and payback periods for key initiatives
Recommend product optimisation, de-prioritisation or retirement decisions based on performance metrics and realised value
Act as the primary business-technology interface for assigned products and journeys such as digital onboarding, investment journeys, advisory tools and servicing
Facilitate workshops with Wealth, Premier, Distribution, Operations, Risk, Compliance and Finance to prioritise features based on impact and feasibility
Co-own product vision and roadmap with Business and Product Owners aligning to WPS strategy and Future State Architecture
Collaborate with architects and delivery teams to define technical requirements and make design choices that balance cost, complexity, time-to-market and business value
Champion automation, observability and data-driven experimentation such as A/B testing and feature flags to accelerate learning and improve ROI
What we're looking for
Bring proven experience in product management, technical product ownership or solution-business architecture within wealth management, retail banking or investments
Demonstrate expertise building and presenting business cases for complex digital solutions including financial modelling and benefits realisation
Show a track record influencing senior stakeholders and securing sponsorship for technology-enabled change
Apply hands-on experience working in Agile and DevOps environments with close collaboration across business, technology and operations teams
Use strong understanding of wealth and premier banking business models including AUM growth drivers, product revenue, cost-to-serve and distribution channels
Translate technical features into quantified business outcomes and communicate trade-offs clearly in commercial terms
Bring familiarity with cloud technologies and modern architectures including APIs, microservices and containers
Apply solid understanding of data modelling, data flows and analytics use cases in financial services
Communicate complex topics through clear narratives for non-technical audiences and facilitate alignment across multiple countries, cultures and functions
Building ROI into Digital Wealth
If you want your product decisions to be measured by outcomes not output this role gives you the platform to do it at scale. You’ll shape propositions that connect customer journeys to commercial value then work with stakeholders and delivery teams to bring them to life. The focus is on making prioritisation transparent linking investment to measurable return and ensuring what’s delivered is adopted across markets. If that sounds like the work you want to be known for we’d like to hear from you.
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
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