Copenhagen, Capital Region of Denmark, Denmark · Hybrid
Summary We’re looking for an experienced Key Account Manager (m/f/n) to help us grow and strengthen partnerships with our small and medium business (SMB) clients. You’ll play a key role in driving renewals, upsells, and …
Skills: Account Management, Business Development, Cybersecurity Sales, SaaS Sales, Salesforce
Copenhagen, Capital Region of Denmark, Denmark · Remote OK
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Copenhagen, Capital Region of Denmark, Denmark · On-site
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Copenhagen, Capital Region of Denmark, Denmark · On-site
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Copenhagen, Capital Region of Denmark, Denmark · Hybrid
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Copenhagen, Capital Region of Denmark, Denmark · Hybrid
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Copenhagen, Capital Region of Denmark, Denmark · On-site
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Copenhagen, Capital Region of Denmark, Denmark · On-site
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Copenhagen, Capital Region of Denmark, Denmark · Hybrid
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Copenhagen, Capital Region of Denmark, Denmark · On-site
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Copenhagen, Capital Region of Denmark, Denmark · Hybrid
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Copenhagen, Capital Region of Denmark, Denmark · On-site
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Skills: Microsoft Azure, People Management, Infrastructure as Code (IaC), DevOps, Cloud Architecture
Copenhagen, Capital Region of Denmark, Denmark · Hybrid
We’re looking for an expert with strong Adobe Experience Platform (AEP) / Real-Time CDP expertise to lead delivery of enterprise customer data and activation solutions. In this role, you will combine deep hands-on platfo…
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Copenhagen, Capital Region of Denmark, Denmark · On-site
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Copenhagen, Capital Region of Denmark, Denmark · Remote Solely
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Copenhagen, Capital Region of Denmark, Denmark · On-site
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Skills: Mathematical Optimization, Python, Gurobi, CPLEX, SCIP
Copenhagen, Capital Region of Denmark, Denmark · Remote Solely
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Copenhagen, Capital Region of Denmark, Denmark · On-site
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Copenhagen, Capital Region of Denmark, Denmark · On-site
Hvis du er på fornavn med både Akaike og Bayes, er det et klart plus. Hvis du også kan forklare Cramér-Lundbergs ruinteori til kantinekokken uden at ødelægge frokoststemningen, er vi for alvor interesserede. Om rollen Du…
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Copenhagen, Capital Region of Denmark, Denmark · Hybrid
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Skills: Ecommerce Strategy, Conversion Rate Optimization, Data Analytics, A/B Testing, SEO
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The role focuses on growing and strengthening partnerships with SMB clients through a mix of business development and account farming. Key duties include managing the post-sales process, driving renewals, and identifying upsell and cross-sell opportunities for cybersecurity solutions.
Candidates need 2-3 years of professional field sales experience in the software or tech industry, preferably within cybersecurity or SaaS. Proficiency in English and either Danish or Swedish, along with experience using Salesforce, is required.
Summary
We’re looking for an experienced Key Account Manager (m/f/n) to help us grow and strengthen partnerships with our small and medium business (SMB) clients. You’ll play a key role in driving renewals, upsells, and cross-sells of our cybersecurity solutions — while ensuring every client feels supported, valued, and confident in choosing us.Job description
This role is focused on 60% business development and 40% account farming.
The primary focus is on smaller customers, while also providing support to our senior BDM colleague.
Build and maintain strong, long-term relationships with SMB clients to support growth and retention.
Manage the full post-sales process — from onboarding to renewals and expansions.
Understand each client’s business goals and recommend solutions that meet their needs.
Handle and resolve client issues promptly, maintaining trust and satisfaction.
Negotiate contracts and ensure timely delivery on all client commitments.
Identify and close renewal, upsell, and cross-sell opportunities within your assigned accounts.
Drive pipeline generation and revenue growth through proactive account management.
Deliver accurate forecasts and keep sales activities updated in Salesforce.
Meet or exceed quarterly and annual revenue goals and quotas.
Lead regular business reviews (in person or virtual) to discuss progress and uncover new opportunities.
Present and promote our cybersecurity solutions through demos, events, and targeted campaigns.
Collaborate closely with resellers and internal teams to build new pipeline and support clients effectively.
Coordinate sales activities across teams and ensure smooth communication and execution.
Continuously develop product and market knowledge to stay ahead of industry trends.
Shadow senior colleagues when needed to learn best practices and strengthen your sales expertise.
2-3 years of professional experience in a field sales (software or tech industry).
Experience in cybersecurity, SaaS, or SMB technology sales is a strong advantage.
Solid understanding of CRM systems; Salesforce experience preferred.
Strong negotiation and account planning skills, with a consultative sales approach.
Excellent written and verbal communication skills in English and Danish/Swedish language.
Proven ability to build trusted client relationships and manage complex accounts independently.
Self-driven, organized, and detail-oriented with a passion for achieving results.
Team-oriented mindset and willingness to learn from colleagues and coaching.
#LI-MK1 #LI-Hybrid #mid-senior
Primary location
CopenhagenAdditional locations
Time type
Full timeWhen technology enables progress, ESET is here to protect it.
When technology enables progress, ESET is here to protect it. Since its beginning, ESET cybersecurity software has empowered people to use IT to improve their lives and grow their businesses. A lot has changed over the three decades of ESET’s existence, but our ambition remains the same. We’ve grown into a global brand, protecting tens of millions of people and hundreds of thousands of companies worldwide. We continue to develop ways to protect the technology that enables progress and strive to make inevitable change a change for the better. Visit www.eset.com to learn more.
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There are currently 287 open technology positions in Copenhagen, Denmark listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Netcompany, Twoday, 3Shape, A.P. Moller - Maersk, Deloitte, among others. Browse the listings above to see every active employer.
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