Munich, Bavaria, Germany · On-site
NOW HIRING · 3–4 OPERATORS AI Operator (m/f/d) We call it a Finisher: the person who creates or takes a strategy and carries it into production. No CV. No cover letter. Show us what you can do. ● US · Germany · Poland · …
Skills: AI Workflow Automation, E-commerce Operations, P&L Management, Production Implementation, Strategic Execution
Szczecin, West Pomeranian Voivodeship, Poland · Hybrid
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for missio…
Skills: Customer Experience Evaluation, Objective Feedback, Detail Oriented, Observation, Luxury Brand Knowledge
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The role involves taking strategies and driving them into production by replacing entire workflows with AI. The operator will manage real P&L responsibility and identify growth opportunities within the corporate gifting market.
Candidates must have deep inside knowledge of e-commerce operations and a proven track record of shipping AI-driven workflows into production. They should be hands-on executors who can navigate legacy systems and skeptical stakeholders.
We call it a Finisher: the person who creates or takes a strategy and carries it into production. No CV. No cover letter. Show us what you can do.
● US · Germany · Poland · Latvia · UAE · Vietnam ● Full-time ● Apply by 30 July
In 2004, our founders flew to China for the Canton Fair. No plan B, no investors. The Customization Group is now a global leader in mass customization and print-on-demand e-commerce. We manufacture up to 2.5 million unique, personalized products daily across production sites in Germany, Poland, the USA, and Latvia. Millions of customers find us through our 20+ online shops and 1,000+ partner stores. Our 750+ team members come from 40+ nationalities and work at the intersection of manufacturing, e-commerce, and AI.
We build with AI every day, and so does much of our team. Work that used to take weeks or months now ships in a day. We're nowhere near done.
You create or take a strategy and drive it into production — through legacy systems, through skeptical stakeholders, all the way to a live result. We have the infrastructure, the ambition, and the team. What we need is someone who connects the dots, replaces whole workflows with AI, and ships. Right next door sits a $100B+ corporate gifting industry still ordering from PDF catalogs. The double-digit wins are lying on the floor.
In a nutshell: Take a strategy and finish it. Use AI to replace whole workflows, not just speed up small tasks. Get real P&L responsibility within 12 months. Work hands-on, close to the founders.
→Taking strategies and carrying them into production across our shops and systems
→Replacing entire workflows with AI, not just writing faster emails
→Owning a real P&L within 12 months
→Finding the double-digit wins in a corporate gifting market still running on PDF catalogs
→As we grow into an M&A platform, building toward running an acquired company of your own
→You know e-commerce from the inside — the operations, the margins, the mess
→You use AI to replace entire workflows, and it's already part of how you work
→You finish. You've shipped things into production where other people stalled
→You've owned a number and moved it
→Legacy systems and skeptical stakeholders read as the job to you, not the obstacle
→You can work from one of our offices in the US, Germany, Poland, Latvia, the UAE, or Vietnam
→Your first move is a strategy deck rather than something shipped
→You see AI as a future investment rather than a current tool
→You prefer strategic oversight to hands-on execution
→You want a role that matches the scope you've already had, rather than one that stretches it
→Real ownership. P&L responsibility within 12 months.
→A mandate to build, not maintain.
→A clear ceiling: as we become an M&A platform, the path leads to running a company of your own.
→A company where AI and automation are operational, not aspirational.
→International scope. Offices across the US, Europe, the UAE, and Vietnam.
→A direct line to the founders. No layers in between.
No CV. No cover letter. Show us what you can do.
Fix something within 24 hours, using any AI tool on earth.
Show it running — and the number it moves.
Submit your build as a document with your application.
A strategy deck disqualifies you. The strongest builds join us for a hack weekend, then a paid 30-day project.
No CV. No cover letter. Submit your build as a document with your application. The strongest builds fly in for a hack weekend, then a paid 30-day project.
The Customization Group · Columbus · Cologne · Leipzig · Berlin · Munich · Szczecin · Riga · Dubai · Saigon · thecustomizationgroup.com
We welcome applications from all backgrounds. What matters is what you can build.
A global leader in mass customization and print on demand.
The Customization Group is a global leader in print-on-demand and mass customization for wall art and home décor—founded in Cologne in 2006 and built to operate at industrial scale. Bringing together a diverse portfolio of brands, including ORWO, sendmoments, and leading D2C platforms such as MEINFOTO and MYPICTURE, as well as the B2B powerhouse merchOne, the group combines heritage in high-quality photo products with cutting-edge personalization technologies. Across four production facilities in the USA, Germany, Poland, and Latvia, we produce up to 2.5 million made-to-order products per day—each one tailored to individual specifications and created only after the order is placed. Our proprietary software enables intelligent production workflows and AI-driven process automation—powering 20+ D2C online shops and giving 1,000+ B2B and API partners a seamless way to offer personalized products worldwide. Through organic growth and bold innovation, we continuously push the boundaries of what’s possible in personalized manufacturing—setting new standards for quality, speed, and customer experience.
Offices: Eupener Straße 67, Cologne, North Rhine-Westphalia 50933, DE · Kronvalda bulvāris 3-4, Riga, LV-1010, LV · Szczecin, PL · Chișinău, MD · Ho Chi Minh City, VN
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