Job DetailsJob Location: Grease Monkey 0205 - Carol Stream, IL 60188Position Type: Full TimeSalary Range: $55,000.00 - $65,000.00 Base+Commission/yearJob Category: Retail Role Overview The Center Manager is the operation…
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Bilingual Multi-Location Customer Service Specialist (Spanish)
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Entry level
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Premier Food Supplies Inc
Senior Field Sales Representative (Food & Beverage Distribution, CPG, FMCG)
Carol Stream, Illinois, United States · On-site
$60k–$100k/yr
Senior
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Premier Food Supplies Inc
Field Sales Representative (Food & Beverage Distribution, CPG, FMCG)
Carol Stream, Illinois, United States · On-site
$40k–$60k/yr
Mid level
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$55k–$65k/yr
Full-time
high school
Posted 9d ago
~40 hrs/week
Responsibilities
The Center Manager leads the operational and cultural aspects of the service center, focusing on driving sales, profitability, and team performance. They are responsible for P&L management, ensuring safety compliance, and delivering exceptional customer experiences.
Requirements
Candidates must have a high school diploma and at least 3 years of people leadership experience, preferably in automotive or service retail. Strong skills in financial management, sales KPIs, and operational oversight in high-volume environments are required.
Full job description
Job DetailsJob Location: Grease Monkey 0205 - Carol Stream, IL 60188Position Type: Full TimeSalary Range: $55,000.00 - $65,000.00 Base+Commission/yearJob Category: Retail
Role Overview
The Center Manager is the operational and cultural leader of the service center, responsible for delivering exceptional customer experiences while driving sales, profitability, and team performance. This role owns the full business—balancing hands-on leadership in the bay with strategic oversight of revenue, cost control, safety, and talent development.
You operate with an owner’s mindset, ensuring the center runs efficiently, safely, and profitably while building a high-performing, service-driven team. From vehicle health checks and fleet relationships to staffing, compliance, and P&L management, you are accountable for every aspect of the operation.
Key Responsibilities
Customer Experience & Sales Performance
Deliver a best-in-class customer experience grounded in trust, transparency, and efficiency Build lasting relationships with customers and local fleet accounts to drive repeat business Lead the execution of a consistent, high-quality sales process including vehicle health checks and service recommendations Drive revenue growth by meeting or exceeding sales targets across services, memberships (if applicable), and fleet partnerships Resolve customer concerns with urgency and professionalism, ensuring follow-through and documentation
Operational Excellence & Financial Performance
Own and manage the center’s Profit & Loss (P&L), including revenue, labor, and operating expenses Control costs across labor, parts, inventory, and overall shop expenses Oversee daily operations including service bay efficiency, workflow, scheduling, and store readiness Maintain accurate inventory levels and ensure proper ordering, usage, and tracking of parts and supplies Execute scheduling, reporting, and administrative tasks with precision using company systems
Team Leadership & Culture
Lead from the front—actively working alongside your team in daily operations Build, coach, and develop a high-performing team of service technicians and leaders Create a culture rooted in accountability, teamwork, safety, and customer obsession Own the full employee lifecycle: hiring, onboarding, training, performance management, and, when necessary, discipline and termination Ensure all team members are trained, certified, and technically proficient Establish clear expectations, performance standards, and development plans
Safety, Compliance & Facility Management
Champion a safety-first environment—ensuring strict adherence to OSHA and company safety standards Conduct regular safety training, inspections, and enforce compliance across all operations Ensure all equipment and service areas are properly maintained, functional, and safe Monitor and protect company assets, customer vehicles, and facility security Maintain compliance with all local, state, and federal regulations
Community & Business Growth
Build strong relationships within the local community to drive awareness and business growth Partner with leadership on marketing initiatives and local promotions Identify opportunities to grow the business through innovation, partnerships, and operational improvements
Qualifications
High school diploma or equivalent required; 3+ years of people leadership experience; automotive or service retail management preferred Strong understanding of P&L management, cost control, and revenue growth strategies Proven track record of achieving or exceeding sales and operational KPIs Experience in a high-volume, customer-facing environment (automotive, retail, restaurant, or similar) Comfortable using POS systems, scheduling tools, and standard business software Strong business acumen, problem-solving ability, and decision-making skills
Profile
Owner mentality—you think beyond the task and focus on outcomes Hands-on leadership style with a willingness to step into any role High energy, results-driven, and solutions-oriented Ability to adapt quickly in a fast-paced, ever-changing environment Strong communication skills with the ability to motivate and influence others Commitment to integrity, safety, and doing right by the customer and team
Work Environment & Physical Requirements
Ability to stand, walk, bend, and move throughout the service center for extended periods Comfortable working in a fast-paced, physically active environment Ability to lift up to 20 pounds Availability to work weekends and evenings hours based on business needs, expecting to spend around 50 hours per week on site
QualificationsQualifications
High school diploma or equivalent required; 3+ years of people leadership experience; automotive or service retail management preferred Strong understanding of P&L management, cost control, and revenue growth strategies Proven track record of achieving or exceeding sales and operational KPIs Experience in a high-volume, customer-facing environment (automotive, retail, restaurant, or similar) Comfortable using POS systems, scheduling tools, and standard business software Strong business acumen, problem-solving ability, and decision-making skills
Related keywords
AutomotiveRetail ManagementP&LKPIsOSHAFleet AccountsVehicle Health ChecksInventory TrackingCustomer ObsessionService Bay EfficiencyRevenue GrowthStaffingOnboardingPOS Systems
Grease Monkey International, LLC is the nation’s largest independent franchisor of automotive preventive maintenance centers serving more than 2 million customers each year. Founded in 1978, Grease Monkey® currently has more than 500 centers operating in the United States and Mexico. To learn more, please visit our website.
Offices: 5575 DTC Pkwy, Greenwood Village, Colorado, US
Franchise OpportunitiesPreventive Auto Maintenanceand Oil ChangesFranchiseAutomotiveCustomer ServiceManufacturing
How many Retail jobs are open in Carol Stream, IL right now?
There are currently 53 open retail positions in Carol Stream, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in Carol Stream, IL?
Companies currently hiring include Great Clips Inc., Lowe's Companies, Inc., AutoZone, Office Depot, Pilot Flying J, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in Carol Stream, IL?
Yes — 1 of the 53 open retail positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Retail jobs in Carol Stream, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.