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Abbott
Customer Service Specialist
Taguig, Metro Manila, Philippines · On-site
Senior$20B raised
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Full-time
bachelor degree
Posted 16d ago
~40 hrs/week
Responsibilities
The Packaging Engineering Compliance Supervisor leads compliance documentation and data management activities to ensure packaging meets regulatory and business requirements. This role also provides day-to-day leadership to the team, coordinating tasks and monitoring performance to ensure project objectives are met.
Requirements
Candidates must hold a bachelor's degree in Engineering, Packaging, Supply Chain, Business, or a related field. The role requires experience in data analysis, documentation management, and team coordination, along with strong proficiency in Excel and familiarity with PLM or SAP systems.
Full job description
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.
Job Description:
The Packaging Engineering Compliance Supervisor is responsible for leading compliance documentation and data management activities that support the Packaging Engineering team. This role is primarily task-focused, with accountability for executing and overseeing the collection, validation, tracking, and maintenance of packaging compliance data and documentation to meet regulatory and business requirements. In addition, the role includes limited people leadership responsibilities to coordinate daily team activities, monitor workload, and support team performance.
Key responsibilities include managing compliance initiatives related to PPWR, UK RAM, and other applicable packaging regulations and reporting requirements. The supervisor will coordinate supplier outreach, monitor supplier responses, and ensure compliance-related data submissions are complete, accurate, and submitted on time. This role is also responsible for tracking progress, identifying missing or incomplete information, escalating issues as needed, and driving closure of data gaps.
In addition, this position will oversee the review, update, and cleansing of packaging data in PLM and related systems as new or revised information becomes available. The supervisor will work closely with Packaging Engineering, suppliers, and cross-functional partners to improve data quality, maintain documentation accuracy, and support ongoing compliance efforts. From a people leadership perspective, this role will provide day-to-day direction to team members, help prioritize work, and support consistent execution of team objectives.
Key Responsibilities
Compliance and Operational Responsibilities
Lead day-to-day compliance documentation activities for the Packaging Engineering team
Support regulatory reporting and data requirements, including PPWR, UK RAM, and other packaging-related regulations
Coordinate supplier outreach to request compliance-related packaging data and documentation
Track supplier responses and follow up to ensure timely completion of required submissions
Review, validate, and organize submitted compliance information for completeness, accuracy, and consistency
Identify, monitor, and drive closure of packaging data gaps in PLM and other tracking tools
Coordinate data cleansing and updates of existing packaging records as new information is collected
Maintain trackers, reports, dashboards, and status updates for compliance documentation progress
Support data analysis and reporting to monitor compliance status, completion rates, and key issues
Partner with Packaging Engineers and cross-functional stakeholders to resolve documentation, system, and data quality issues
Escalate compliance risks, delays, or recurring issues to leadership as appropriate
Support process improvements to enhance data accuracy, documentation efficiency, and reporting effectiveness
Team Leadership Responsibilities
Provide day-to-day work direction and task coordination for team members supporting packaging compliance activities
Assign and prioritize work to ensure deadlines and business requirements are met
Monitor team progress and provide follow-up to maintain execution quality and timeliness
Support onboarding and training of new team members
Coach team members on documentation processes, data quality expectations, and follow-up practices
Serve as a first point of contact for routine questions, issue resolution, and work coordination within the team
Support people manager activities such as performance input, workload planning, and identification of development needs
Promote collaboration, accountability, and continuous improvement within the team
Requirements
Bachelor’s degree in Engineering, Packaging, Supply Chain, Business, Data Management, or a related field
Experience in data analysis, documentation management, compliance operations, or related work
Experience coordinating work or providing day-to-day guidance to others in a team environment
Strong Excel skills, including data organization, formulas, sorting, filtering, lookup functions, and basic reporting
Strong attention to detail and accuracy in handling data and documentation
Strong organizational skills and ability to manage multiple priorities across several workstreams
Good follow-up, problem-solving, and issue-tracking skills
Strong written and verbal communication skills
Ability to work effectively with suppliers and cross-functional teams
Experience working with PLM, SAP, or similar systems is an advantage
Background in packaging, regulatory compliance, or product data management is preferred
Preferred Qualifications
Experience supporting packaging compliance or regulatory data collection
Familiarity with packaging-related regulations such as PPWR, UK RAM, or similar requirements
Experience in data cleansing, gap analysis, and documentation tracking
Ability to analyze data trends and provide clear status reporting
Prior experience in a lead, coordinator, or supervisor-level role
Experience driving process improvement in documentation or compliance-related workflows
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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Transforming industries around the world by applying science to create innovative solutions.
Industry
Industrial Machinery Manufacturing
Company size
10,001+ employees
Founded
1902
Headquarters
St Paul, MN
LinkedIn followers
2,422,173
Total funding
$5M
3M touches virtually every part of your life. Our people and technology make the impossible, possible. Every day we apply our science to enhance people’s lives. This is 3M Science. Applied to Life.™
Offices: 3M Center, St Paul, MN 55144, US · Avenida Santa Fe, Cuajimalpa de Morelos, CDMX 05348, MX · 10746 Keats Ave S, Cottage Grove, MN 55016, US · ulica Kowalska 143, Wroclaw, DS 51-424, PL · CLN 207 Bloco D, Brasilia, DF, BR
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