Specialist, Customer Service Experience Center of Excellence (Korean Speaker)
Petaling Jaya, Selangor, Malaysia · Hybrid
Mid level
About this Position Accountable for complex decision related supply and stock management activities without direct customer interaction, adopting customer centricity mindset within day-to-day interactions with stakeholde…
Job Title: Software Test Engineer Job Description: Responsibilities: Independently develop ERP system test plans and solutions, organize and review test requirements, and design, write, and execute test cases. Conduct fu…
Skills: Software testing, Test automation, Robot Framework, Appium, JMeter
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves…
Company Description Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €39.7 billion in 2024 and currently employs around 95,000 people in 54 countries and…
Skills: SAP MM, SAP S/4 HANA, Procurement, Inventory Management, Project Management
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …
Skills: Production Sequencing, SAP-PP, Production Planning, MRP Execution, KPI Monitoring
About Our Client Our client is a prominent Main Market-listed leader in the semiconductor assembly and testing industry, serving global giants in the electronics and communications sectors. They are a cornerstone of Mala…
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …
Skills: Lean Manufacturing, Process Optimization, Time and Motion Studies, Data Analysis, Root Cause Analysis
Position Summary The Chief Executive Officer (CEO) is responsible for leading the overall strategic direction, operational performance, financial growth, and long-term sustainability of the organization. The CEO will dri…
Position Summary The Chief Executive Officer (CEO) is responsible for leading the overall strategic direction, operational performance, financial growth, and long-term sustainability of the organization. The CEO will dri…
District Manager/Area Manager (Kelantan/Southern/Nothern)
Petaling Jaya, Selangor, Malaysia · On-site
$8k–$9k/mo
Mid level
Job Description: A District Manager supervises and oversees the operations of retail store branches within a certain region and collaborates with the Retail Operations Manager to set goals such as sales estimates and rev…
Skills: Business Communication, Analytical Thinking, Problem Solving, Time Management, Organizational Skills
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …
Skills: Chemical Testing, Material Testing, Test Method Development, Analytical Skills, Microsoft Office
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …
Warehouse Operator We are seeking a detail-oriented and reliable Warehouse Operator to join our dynamic logistics team. As the backbone of our fulfillment operations, you will ensure that every order is picked, packed, a…
Skills: Warehouse Management Systems (WMS), Microsoft Excel, Microsoft Word, Order Picking, Packing
Company Description Continental Tyre PJ Malaysia Sdn. Bhd. (Continental Tyre Malaysia), a wholly-owned subsidiary of Continental AG, is one of the largest tyre manufacturer worldwide and one of the world's leading suppli…
Company Description Continental Tyre PJ Malaysia Sdn. Bhd. (Continental Tyre Malaysia), a wholly-owned subsidiary of Continental AG, is one of the largest tyre manufacturer worldwide and one of the world's leading suppli…
Company Description Continental Tyre PJ Malaysia Sdn. Bhd. (Continental Tyre Malaysia), a wholly-owned subsidiary of Continental AG, is one of the largest tyre manufacturer worldwide. Continental develops pioneering tech…
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …
The Group Human Resources Director will lead the overall human capital strategy for the Group, ensuring alignment with business growth, operational excellence, and governance expectations as a public listed entity. This …
Skills: Strategic HR Leadership, Human Capital Strategy, Organisational Development, Talent Management, Industrial Relations
Field Trainer (East - based in Kota Kinabalu/Kuching)
Petaling Jaya, Selangor, Malaysia · On-site
$5k–$6k/mo
Mid level
Job Description 1) Understand goals and identify gaps in performance, productivity and quality at both the individual and team level 2) Provides superior guidance, mentoring, coaching and feedback for the Store Manager a…
Skills: Sales Coaching, Sales Training, Mentoring, Onboarding, Curriculum Development
Specialist, Customer Service Experience Center of Excellence (Korean Speaker)
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Flexible Work Scheme, Hybrid Work Model, Work From Anywhere Policy, International Growth Opportunities, Health And Preventive Care Programs, Gender-neutral Parental Leave
Posted 61d ago
~40 hrs/week
Responsibilities
Manage complex supply and stock activities to ensure product availability while minimizing costs and optimizing the material lifecycle. Collaborate with cross-functional teams to resolve supply chain issues and enhance the overall customer experience.
Requirements
Requires a Bachelor's degree in Business or a related field and 2-3 years of experience in customer service or supply chain. Proficiency in SAP, order-to-cash processes, and strong written and verbal communication in Korean are essential.
Full job description
About this Position
Accountable for complex decision related supply and stock management activities without direct customer interaction, adopting customer centricity mindset within day-to-day interactions with stakeholders (set and meet expectations, stress-free experience, maintain a positive & professional demeanor).
What you´ll do
Stock Management: Monitor stock levels and material lifecycle to ensure product availability while minimizing costs. Prioritize and allocate stock during shortages or force majeure based on customer segmentation and delivery priorities. Coordinate lifecycle phase-in/out with CSX, Supply Planning, MMD, and GBS+. Support ad-hoc requests (e.g., batch prolongation, mature stock).
Voice of Customer: Analyze customer feedback to understand needs and trends. Provide accurate supply information and solutions to CSX to enhance customer trust and experience.
Customer Service Operations: Support high-quality service delivery indirectly by resolving supply chain issues, managing data, and contributing to customer retention and business opportunities.
Collaboration: Work closely with cross-functional teams (CSX, CoE, Supply Chain, Sales, MMD, PTM, GBS+) to align priorities and ensure commitments are met, primarily via Service Cloud.
Continuous Improvement: Identify and suggest process improvements to enhance efficiency and service quality.
Performance Management: Prioritize workload and meet KPIs for productivity, quality, and timeliness using performance tools and reports.
Systems & Tools: Effectively use SAP, Service Cloud, and related systems; provide feedback for improvements.
Planning & Time Management: Manage workload and resources to ensure business continuity and efficiency; participate in team alignment activities.
Compliance: Adhere to corporate standards, safety, health, environment (SHE), and sustainability requirements.
What makes you a good fit
Bachelor’s degree in Business or related field
2–3 years of experience in customer service or supply chain
Knowledge of order-to-cash processes
Experience with ERP systems (e.g., SAP) or cloud-based tools
Strong organizational and planning skills
Good written and verbal communication in Korean.
Additional experience in supply chain, stock management, ERP/cloud systems (e.g., SAP, Service Cloud), and order-to-cash processes will be an advantage
Some perks of joining Henkel
Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
Diverse national and international growth opportunities
Global wellbeing standards with health and preventive care programs
Gender-neutral parental leave for a minimum of 8 weeks
Employee Share Plan with voluntary investment and Henkel matching shares
Medical Coverage for employees and eligible dependents
Additional EPF Contribution
Dental, Health and Eye Screening etc for employees and eligible dependents
Discounts on company products
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
Leading with our innovations, brands and technologies. We are: Pioneers at heart for the good of generations.
Industry
Manufacturing
Company size
10,001+ employees
Headquarters
Düsseldorf, North Rhine-Westphalia
LinkedIn followers
1,835,983
Henkel operates worldwide with leading innovations, brands and technologies in two business areas: Adhesive Technologies and Consumer Brands.
Founded in 1876, Henkel looks back on more than 145 years of success. The company holds leading positions with its two business units in both industrial and consumer businesses thanks to strong brands, innovations and technologies such as Persil, Schwarzkopf and Loctite. Henkel, headquartered in Düsseldorf / Germany, counts among the most internationally aligned German-based companies in the global marketplace.
Our company purpose expresses what unites us all at Henkel: Pioneers at heart for the good of generations. We are a diverse team of about 47,000 colleagues worldwide, striving to enrich and improve life every day through our products, services, and solutions. Our Purpose is built from our roots and carries a long-standing legacy of innovation, responsibility, and sustainability into the future. Our shared values and Leadership Commitments guide our decisions and actions every day.
Imprint: http://www.henkel.com/imprint
Data Privacy: https://www.henkel.com/data-protection-statement-social-media
Offices: Henkelstraße 67, Düsseldorf, North Rhine-Westphalia 40589, DE · Henkel Corporation, 200 Elm Street, Stamford, CT 06902-3800, US · Henkel Capital S.A. de C.V., Boulevard Magnocentro No. 8 Piso 2,Centro Urbano Interlomas, Huixquilucan, Edo. Mexico 52760, MX · Henkel Corporation, Rocky Hill, One Henkel Way, Rocky Hill, CT 06067, US · Erdbergstraße 29, Vienna, AT
Adhesive Technologies and Consumer BrandsConsumerFast-Moving Consumer GoodsPersonal Care and HygieneCleaning ProductsBeauty
How many Manufacturing jobs are open in Petaling Jaya, Malaysia right now?
There are currently 259 open manufacturing positions in Petaling Jaya, Malaysia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Manufacturing roles in Petaling Jaya, Malaysia?
Companies currently hiring include Continental, MVC Resources, WD, Johnson Controls, Kerry, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Manufacturing jobs in Petaling Jaya, Malaysia?
Yes — 47 of the 259 open manufacturing positions offer remote or hybrid work (0 remote, 47 hybrid).
How do I apply for Manufacturing jobs in Petaling Jaya, Malaysia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.