Vršac, Vojvodina, Serbia · Hybrid
The Mission At Best Service Team (BST), we don’t just support customers — we create experiences that build trust, loyalty, and long-term success. As a international team, we provide high-impact B2B service solutions that…
Skills: Team Leadership, Coaching And Mentoring, KPI Monitoring, Performance Management, Customer Escalation Handling
Vršac, Vojvodina, Serbia · On-site
About Renmoney Renmoney is a leading Nigerian financial institution committed to making financial services simple, accessible, and impactful for millions of individuals and small businesses. We leverage technology, data,…
Skills: Financial strategy, Capital management, Treasury management, Financial planning and analysis, Investor relations
Vršac, Vojvodina, Serbia · Remote Solely
Build products. Lead by example. Ship fast. We're looking for an exceptional engineer who loves building software. Not someone who mainly manages people. Not someone who spends their day in meetings. Someone who enjoys s…
Skills: Full stack development, Software architecture, Next.js, React, TypeScript
Vršac, Vojvodina, Serbia · Remote Solely
LMG Staffing Solutions is hiring on behalf of a fast-growing eCommerce-focused digital agency specializing in Shopify development, CRO, SEO, and retention marketing for premium online brands. We are seeking a highly orga…
Skills: Project management, Account management, Shopify, E-commerce, CRO
Vršac, Vojvodina, Serbia · Hybrid
Join COLIBRIX ONE – Innovating the Future of Payments At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and ne…
Skills: Product Ownership, Core Banking, Product Roadmap, Backlog Management, Digital Banking
Vršac, Vojvodina, Serbia · Remote Solely
FREEDOM FINANCE TECHNOLOGIES is a Cyprus-based fintech company and part of the international financial holding Freedom Finance. We develop and maintain trading and banking IT products, as well as the holding’s IT infrast…
Skills: Product Analysis, Product Ownership, Business Analysis, Project Coordination, Stakeholder Management
Vršac, Vojvodina, Serbia · On-site
Job Purpose The Pavilion F&B Senior Manager holds overall accountability for the food, beverage and retail operation of the USA Pavilion at World Expo 2027. As the most senior on-site TGP representative, the post holder …
Skills: F&B Operations Leadership, P&L Management, Budgeting, Cost Control, Stakeholder Management
Vršac, Vojvodina, Serbia · On-site
Job Purpose The Sous Chef is the Executive Chef's second-in-command, running the kitchen day-to-day and stepping up in the Executive Chef's absence. The post holder drives production, quality and food safety on the line,…
Skills: Kitchen Management, Expediting, HACCP, Food Safety, Team Leadership
Vršac, Vojvodina, Serbia · On-site
Job Purpose The Executive Chef owns the culinary vision and kitchen operation of the USA Pavilion, bringing the 'Iconic American Diner' concept to life for a global Expo audience and for VIP and diplomatic guests. As the…
Skills: Menu Design, Food Cost Control, HACCP, Kitchen Leadership, American Cuisine
Vršac, Vojvodina, Serbia · On-site
Job Purpose The F&B Assistant Manager is the hands-on shift leader of the USA Pavilion floor, turning the management team's plans into smooth, standards-led service every day. The post holder supervises the front-of-hous…
Skills: Shift Leadership, Front-of-House Management, VIP and Protocol Service, Staff Supervision, POS Systems
Vršac, Vojvodina, Serbia · On-site
Job Purpose The F&B Manager runs the day-to-day front-of-house and beverage operation of the USA Pavilion, keeping it profitable, compliant and consistently on-brand. Deputising for the Senior Manager, the post holder le…
Skills: Front-of-house operations, Beverage management, VIP hospitality, Team leadership, Budget and cost control
Vršac, Vojvodina, Serbia · On-site
Job Purpose The Pavilion F&B Senior Manager holds overall accountability for the food, beverage and retail operation of the USA Pavilion at World Expo 2027. As the most senior on-site TGP representative, the post holder …
Skills: F&B Operations Leadership, P&L Management, Budgeting, Cost Control, Stakeholder Management
Vršac, Vojvodina, Serbia · Hybrid
Tražimo Senior Product Ownera Otvorila nam se važna pozicija za našeg najstarijeg klijenta. Tražimo jednog Senior Product Ownera. Da uđe u tim gde su i frontend i backend inženjeri i pomogne im da poslože prioritete i pr…
Skills: Product Ownership, Backlog Management, Stakeholder Management, Roadmap Planning, User Story Writing
Vršac, Vojvodina, Serbia · Remote OK
Join COLIBRIX ONE - Innovating the Future of Payments At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and ne…
Skills: Program Coordination, Jira, Confluence, Project Tracking, Stakeholder Management
Vršac, Vojvodina, Serbia · Remote Solely
LMG Staffing Solutions is hiring on behalf of a fast-growing eCommerce-focused digital agency specializing in Shopify development, CRO, SEO, and retention marketing for premium online brands. We are seeking a highly orga…
Skills: Project Management, Account Management, Shopify Ecosystem, Stakeholder Management, CRO
Vršac, Vojvodina, Serbia · Remote Solely
$2k–$3k/mo
ABOUT CARAZO GROUP Carazo Group is an international, multi-entity group built around the premium cigar brand Adrian Magnus. We operate across Europe, Latin America, and the United States — spanning B2B distribution to re…
Skills: Project Coordination, Administrative Management, KYC Documentation, Corporate Filings, External Coordination
Vršac, Vojvodina, Serbia · Remote Solely
$3k–$4k/mo
ABOUT CARAZO GROUP Carazo Group is an international, multi-entity group built around the premium cigar brand Adrian Magnus. We operate across Europe, Latin America, and the United States — spanning B2B distribution to re…
Skills: Procurement, Order Management, Team Leadership, Project Management, SOP Development
Vršac, Vojvodina, Serbia · Remote OK
Tražimo Head of Sales-a koji će graditi naš sales proces, prodavati AI Transformation usluge i biti ključna osoba za rast poslovanja. Osoba koja će da preuzme prodaju u HLV-u i podigne je na viši nivo - na svoj način. HL…
Skills: B2B Sales, Go-To-Market Strategy, Sales Process Design, AI Transformation, Pipeline Management
Vršac, Vojvodina, Serbia · On-site
CR8-CONNECT is a dynamic and growth-oriented company specialising in customer support, risk management, AML & fraud prevention, marketing and sales, and VIP services. With a dedicated global team, we deliver tailored str…
Skills: Full-cycle Recruitment, Sourcing, Interviewing, Candidate Evaluation, Employer Branding
Vršac, Vojvodina, Serbia · Remote OK
Libertex Group Overview Established in 1997, the Libertex Group has helped shape the online trading industry by merging innovative technology, market movements and digital trends. The multi-awarded online trading platfor…
Skills: Quality Assurance, Quality Monitoring, Customer Interaction Analysis, Coaching And Feedback, Business Writing
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Lead, mentor, and motivate a team of Customer Support Agents to ensure high service quality and operational excellence. Monitor KPIs and handle complex customer escalations while collaborating with management to align processes.
Requires at least 5 years of customer support experience, including leadership roles and essential experience in the iGaming industry. Candidates must have native or C1+ Russian proficiency and at least B2 English proficiency.
At Best Service Team (BST), we don’t just support customers — we create experiences that build trust, loyalty, and long-term success. As a international team, we provide high-impact B2B service solutions that help world-class brands deliver seamless customer experiences in the fast-paced digital world.
What is BST?BST is a global provider operating at the intersection of technology and human connection. We bring together talented professionals from diverse cultures to solve complex challenges within the online betting industry. If you thrive in dynamic environments, love leading teams, and are passionate about delivering exceptional service, BST is the place for you.
This is more than just a leadership role — you'll be the driving force behind your team's success. As our Senior Customer Support Team Lead, you'll inspire, coach, and empower a team of Customer Support Agents while ensuring exceptional service quality, operational excellence, and continuous team development.
You'll play a key role in driving performance, supporting your team through daily challenges, and collaborating with other leaders to deliver a seamless customer experience across every interaction.
What Your Day Will Look LikeThe Leader
Lead, mentor, and motivate a team of Customer Support Agents, creating a positive, high-performing environment focused on collaboration, accountability, and professional growth.
The Coach
Provide regular feedback, conduct one-on-one meetings, and identify development opportunities to help team members continuously improve their skills and performance.
The Performance Driver
Monitor team KPIs, customer interactions, and service quality to ensure performance targets are consistently achieved while maintaining outstanding customer satisfaction.
The Problem Solver
Act as the first point of escalation for complex customer and team-related issues, providing timely guidance and effective resolutions.
The Operations Champion
Ensure smooth day-to-day operations by being actively present during scheduled shifts, supporting agents in real time, and maintaining high service standards.
The Collaborator
Work closely with Customer Support Managers and fellow Team Leads to align processes, share best practices, and maintain consistency across the department.
The Quality Guardian
Ensure your team follows company policies, internal procedures, and customer service standards while promoting a culture of continuous improvement and operational excellence.
Driven by Care, Powered by Expertise | High-Impact B2B Customer Experience Solutions
At Best Service Team (BST), we provide high-impact, B2B service solutions designed for the digital age. As a remote-first, international organisation, we specialise in the intersection of technology and human interaction, helping world-class brands deliver seamless customer experiences through a unique blend of technical soundness and empathy. What We Do We act as a dedicated extension of your brand, specialising in solving complex challenges—particularly within fast-paced industries. Our global team brings together diverse cultures and behaviors to provide support that is not only efficient but deeply thoughtful.
View all jobs at Best Service TeamThere are currently 21 open management & leadership positions in Vršac, Serbia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include TGP International, Adrian Magnus, COLIBRIX ONE, HOOLOOVOO, Logical Media Group, among others. Browse the listings above to see every active employer.
Yes — 12 of the 21 open management & leadership positions offer remote or hybrid work (9 remote, 3 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
