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Full-time
bachelor degree
Posted 5d ago
~40 hrs/week
Responsibilities
The Senior Associate supports the global supply chain by generating demand analytics, forecasting insights, and performance indicators to inform business decisions. They collaborate with cross-functional teams to align commercial expectations with supply chain strategies through the Integrated Business Planning process.
Requirements
Candidates must have a bachelor's degree in a quantitative field and at least 2 years of experience in demand planning or supply chain analytics. Proficiency in demand planning systems and strong analytical, problem-solving, and communication skills are required.
Full job description
Career Category
Supply Chain
Job Description
Global Demand Insights Senior Associate (GCF 04)
Function: Global Supply Chain
Location: AIN
Reports To: Global Demand Insights Manager, Global Planning
Role Summary
The Senior Associate, Demand Insights supports Amgen's Global Supply Chain organization by generating demand analytics, forecasting insights, and performance indicators that enhance demand signal understanding, improve the consensus forecasting process and inform business decisions that ensure supply while optimizing cost.
This role will report into the Global Demand Insights Manager, within Amgen’s Capability Center with a focus on integrating global product-level forecasts, sales and marketing data with regional and country perspectives to identify trends and support country engagement leads in scenario planning to drive alignment between commercial expectations, supply strategies, and the Integrated Business Planning (IBP) process.
The successful candidate will demonstrate strong analytical capability, leverage demand planning systems, statistical forecasting methods, and analytical tools to transform complex data into actionable insights that improve forecast quality, support Integrated Business Planning (IBP), and ensure alignment between commercial expectations and supply chain strategies.
Key Responsibilities
Demand Analytics & Insight Generation
Analyze global, regional, and country-level sales and forecast data across multiple levels of aggregation (e.g. Global Product, Regional Product, Demand Forecasting Unit)
Identify trends, variances, and drivers impacting forecast performance, providing actionable insights and recommendations to Country Engagement Leads and Commercial partners to inform the monthly consensus forecasting process.
Generate recurring and ad hoc analyses to support monthly forecasting and demand review processes.
Investigate forecast variances and performance drivers, providing recommendations to improve forecast quality.
Forecast Performance Monitoring
Develop and maintain KPI reporting for forecast accuracy, bias, demand performance, and forecast value-add metrics.
Monitor forecast performance across multiple levels of aggregation and identify exceptions requiring attention.
Support root-cause analysis of forecast deviations and demand changes.
Produce exception reports and insights to support country demand reviews, highlighting key areas for discussion and follow-up action.
Statistical Forecasting & Scenario Analysis
Apply statistical forecasting methods to generate baselines, monitor performance, and assess accuracy across time horizons
Run opti/pessi scenario analyses to evaluate potential business risks and opportunities, supporting decision-making within the IBP process.
Collaborate with Forecast Model Owners and Country Engagement Leads to assess scenario outcomes and recommend actions.
Demand Planning Systems & Data Management
Maintain data quality and integrity within global demand planning systems.
Partner with system process owners and IT to enhance system capabilities, analytics automation, and visualization.
Support integration of advanced analytics and statistical forecasting tools into the end-to-end demand planning process.
Continuous Improvement
Identify opportunities to automate reporting, streamline processes, and enhance analytical capabilities.
Support implementation of advanced analytics, visualization, and forecasting tools.
Contribute to the evolution of demand insight methodologies and best practices.
Share knowledge and support capability development across the broader forecasting community.
Cross-Functional Collaboration
Partner closely with Global, Regional, and Country Forecasting, Supply Chain, and Commercial teams to align demand insights with business objectives.
Provide analytic support and insight generation for global and regional demand review forums.
Collaborate with stakeholders across GCF, IBP, and Commercial Operations to evolve forecasting capability and maturity.
Basic Qualifications
Bachelor's degree in Business, Economics, Supply Chain, Engineering, Data Science, Statistics, or a related quantitative field.
2+ years of experience in demand planning, forecasting, supply chain analytics, commercial analytics, or related disciplines.
Proficiency with global demand planning systems (Anaplan, Kinaxis, SAP or equivalent).
Experience working with large datasets and performing quantitative analysis.
Strong analytical, problem-solving, and communication skills.
Good communication skills with the ability to translate analytics into business-relevant narratives for cross-functional stakeholders
Preferred Qualifications
Knowledge of statistical forecasting principles and demand planning processes.
Experience with Power BI, Tableau, or similar data visualization tools.
Familiarity with SQL, Python, R, or other analytics tools.
Understanding of Integrated Business Planning (IBP) processes.
Experience within the pharmaceutical, biotechnology, or healthcare industry.
Key Performance Indicators
Improvement in forecast accuracy and bias metrics across key global products.
Timely delivery and accuracy of forecast performance reporting.
Quality and impact of insights provided to forecasting and commercial stakeholders.
Data quality and integrity within demand planning systems.
Successful completion of analytics automation and continuous improvement initiatives.
Stakeholder satisfaction with reporting and analytical support.
Our Commitment
At Amgen, we empower our teams to turn insights into impact. The Global Demand Sr Associate will play a pivotal role in connecting data, analytics, and business strategy — ensuring that every forecast informs meaningful action to better serve patients worldwide.
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Related keywords
Demand InsightsSupply ChainForecastingIntegrated Business PlanningData AnalyticsStatistical MethodsKPIsAnaplanKinaxisSAPPower BITableauSQLPythonRPharmaceutical
Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We helped establish the biotechnology industry, and we remain on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. Our investment in research and development has yielded a robust pipeline that builds on our existing portfolio of medicines to treat cancer, heart disease, osteoporosis, inflammatory diseases and rare diseases.
Amgen is one of 30 companies comprising the Dow Jones Industrial Average®, and part of the Nasdaq-100 Index®. In 2024, Amgen was named one of the “World’s Most Innovative Companies” by Fast Company and one of “America’s Best Large Employers” by Forbes.
For more information, visit Amgen.com and follow us on X, LinkedIn, Instagram, TikTok, YouTube and Threads.
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Special Advisory: Please be cautious of scam recruitment offers claiming to be from Amgen. Such scams may come from various sources, including fake websites and/or unsolicited emails and seek to obtain personal data or payment from victims by offering jobs that do not exist. Please be advised that Amgen would never ask for payment to progress a job application. When in doubt, please check to see if the position in question is posted on this website before applying. Additionally, please report any suspicious recruiting activity to https://complaint.ic3.gov/ and thank you for your assistance.
Offices: One Amgen Center Drive, Thousand Oaks, CA 91320, US · 1120 Veterans Blvd, South San Francisco, CA 94080, US · 34 Commerce Way, Woburn, MA 01801, US · Avenida Calle 100 7-81, Bogota, Bogota, D.C. 110221, CO · Minervum 7061, Breda, North Brabant 4817 ZK, NL
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