IHG Hotels & ResortsCrans-Montana, Valais, Switzerland · On-site
Duties and Responsibilities As Room Attendant, I will assume full responsibility for the efficient operation in the following: Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping S…
Skills: Room Cleaning, Turndown Service, Inventory Management, Luxury Hotel Standards, MS Office
IHG Hotels & ResortsCrans-Montana, Valais, Switzerland · On-site
Duties and Responsibilities As Guest Experience Maker (GEM), I will assume full responsibility for the efficient operation in the following: Check guest profiles and guest history prior to the guest arrival and be famili…
Skills: Guest Relations, Luxury Hospitality, Upselling, CRM Platforms, PMS
IHG Hotels & ResortsCrans-Montana, Valais, Switzerland · On-site
Duties and Responsibilities As Guest Services Host, I will assume full responsibility for the efficient operation in the following: Deliver and pick-up guest, host or requested items according to the standards and proced…
Skills: Guest Services, Luxury Hospitality, Vehicle Operation, Basic Mechanical Knowledge, French Fluency
IHG Hotels & Resorts
Crans-Montana, Valais, Switzerland • On-site
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Responsible for the efficient cleaning and maintenance of guest rooms, including linen changes and turndown services. Ensures all areas meet Six Senses luxury standards and LQA benchmarks while assisting guests with special requirements.
Requires a high school diploma and at least 2 years of experience in a luxury hotel operational setting. Must be fluent in English and/or French and possess a valid EU passport or Swiss work authorization.
Duties and Responsibilities
As Room Attendant, I will assume full responsibility for the efficient operation in the following:
Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Supervisor.
Assist guests with special needs and requirements.
Stock supply wheel trolley with required room supplies for shift.
Replace supplies in the rooms such as stationary folder, guest supplies, compendium, hotel brochures and information regarding hotel services and facilities.
Remove furniture, curtains and other fixtures, which require repair, replacement, spotting, waxing or cleaning.
Change bed linen with clean bed sheets and pillowcases as per the resort policy.
Care for all details, the style and the overall appearance of all areas.
Apply, use and maintain equipment with very best care and is responsible for it.
Provide turn down service according to service standard, including re stock of minibar.
Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Room Attendant, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:
High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces.
Fluent in English and/or French
EU passport or valid Swiss work authorization required
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties. Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites Exclusive Partners: Iberostar Beachfront Resorts InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally. Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
Offices: Windsor Dials 1, Arthur Road, Windsor, Berkshire SL4 1RS, GB · 3 Ravinia Dr, Suite 100, Atlanta, Georgia 30346-2149, US · #13-00 Bugis Junction Towers, Singapore, 188024, SG · 22nd Floor, Citigroup Tower, #33 Huayuanshiqiao Road, Pudong New Area, 200120 Shanghai, CN
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