Chon Buri, Thailand · On-site
Job Location: Avani Pattaya Resort At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibr…
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Chon Buri, Thailand · On-site
Job Location: Avani Pattaya Resort At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibr…
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Chon Buri, Thailand · On-site
Job Location: THE PIZZA-ROBINSON CHONBURI Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio…
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Chon Buri, Thailand · On-site
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Chon Buri, Thailand · On-site
Job Location: Avani Pattaya Resort At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibr…
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Chon Buri, Thailand · On-site
Job Location: Avani Pattaya Resort At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibr…
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Chon Buri, Thailand · On-site
Job Location: Avani Pattaya Resort At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibr…
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Chon Buri, Thailand · On-site
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Chon Buri, Thailand · On-site
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Chon Buri, Thailand · On-site
Job Location: THE PIZZA-LOTUS PANUSNIKOM Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio …
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Chon Buri, Thailand · On-site
Job Location: THE PIZZA-LOTUS PANUSNIKOM Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio …
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Chon Buri, Thailand · On-site
Job Location: THE PIZZA-LOTUS PANUSNIKOM Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio …
Skills: Customer Service, Upselling, Food Quality Control, Hygiene Standards, Communication
Chon Buri, Thailand · On-site
Job Location: THE PIZZA-LOTUS PANUSNIKOM Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio …
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Chon Buri, Thailand · On-site
Job Location: THE PIZZA-LOTUS PANUSNIKOM Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio …
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Chon Buri, Thailand · On-site
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Chon Buri, Thailand · On-site
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Chon Buri, Thailand · On-site
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Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will assist in food preparation and cookin…
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Chon Buri, Thailand · On-site
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Chon Buri, Thailand · On-site
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The Guest Service Supervisor oversees daily front office operations, ensuring high standards of guest service and efficient team management. Responsibilities include monitoring staff performance, handling guest complaints, managing room availability, and coordinating with other departments.
The candidate should have experience in front office operations and the ability to lead and train team members effectively. Strong communication skills and a professional demeanor are required to maintain the resort's service standards.
At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this philosophy: vibrant social spaces that vibe with the day, stylish rooms that simply work, and honest, locally inspired food. We embrace an upbeat service culture that genuinely respects the art of hospitality.
With a growing portfolio across Europe, the Middle East, Asia, Africa, and Australia, Avani is a brand on the move. If you take real pride in the little things — and believe that a warm welcome and a genuine smile make all the difference — you’ll fit right in here.
DUTIES AND RESPONSIBILITIES:
1. To arrive at work on time in the uniform provided, ensuring a neat and tidy appearance, according to Minor Hotel Policy.
2. Check the information log for problems and situations to be resolved from the previous shift.
3. Check the flag report and action, inform managers and GSA'S of VIP arrivals.
4. Confer with the AM/PM GSA and the Assistant Manager and talk over any situation which might affect either AM/PM shift and likewise pass on the information to the next shift.
5. Check the team member roster to ensure staffing is adequate.
6. Keep an accurate count of room availability at all times.
7. Ensure all accounts on the credit check report have been resolved.
SENIOR GUEST SERVICE AGENT/SUPERVISOR - JOB DESCRIPTION
8. Ensure that all the expected checkouts are finalized by 1500hrs, with an answer of either "checked out" or "extended stay" of guests and coordinate with housekeeping.
9. Review group rooming and assist with any blocking that needs to be completed.
10. Help develop and maintain local standards, procedures manual, training activity outlines.
11. Ensure that all credit procedures are being followed by the GSA's.
12. Ensure up selling of walk-in’s with best rate guarantee, and promote other
Departments of the Hotel.
13. See that all extensions, walk-in's, early departures are logged and communicated.
14. Ensure that all guest mail and messages are handled properly and quickly
given to the Concierge.
15. Check AM/PM housekeeping report.
16. Ensure all team member in the Front Office area are neat and wearing correct uniform with name badge.
17. Review all reservations for possible duplication and correct room blocking.
18. Ensure show rooms are available for the Sales Department.
19. Handle reservation enquiries outside reservations operating hours.
20. Handle guest complaints and problems tactfully and with diplomacy.
SENIOR GUEST SERVICE AGENT/SUPERVISOR - JOB DESCRIPTION
21. Conduct PM bucket check and pay attention to the following:
A) Room numbers are correct (registration cards agrees with computer folio)
B) Information on folios corresponds with registration card.
C) Spot check for credit problems, i.e. DB authority, credit card authority
Skips, high balances.
D) No room pre-blocks have been sold out
E) If guest on voucher, dates are correct and special billing is set.
22. Make sure all posting and ledgers are completed before shift ends.
23. Maintain a positive attitude so as to set a good example to all staff members.
24. Pass all pertinent information to the next shift.
25. Assist Cashiers in counting banks, depositing and witness deposit. Maintain floats at a constant level.
26. Maintain Front Office area in a neat and clean fashion.
27. Assist Assistant Managers with departmental meetings.
28. Ensure regular stocktaking of stationery and supplies and submit to Assistant Front Office Manager.
29. Make sure that all hotel guests receive courteous and professional service.
30. Conduct knowledge and procedure checking of GSA's to ensure highest possible guest services are being maintained.
31. Ensure Am/PM checklists are assigned to nominated GSA's and all tasks are followed up and completed.
32. Undertake training with Assistant Front Office Manager to enable back for
Times when Managers are absent or on leave.
SENIOR GUEST SERVICE AGENT/SUPERVISOR - JOB DESCRIPTION
33. Conduct daily briefing in LQA, TMB and disseminate relevant information to the staff.
34. Ensure the Occupational Health and Safety requirements are observed, maintained and enforced.
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Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners. Our diverse hotel brands - from the luxury of Anantara and Tivoli to the vibrant style of Avani and nhow - bring our guests to the most desirable hotel and resort destinations around the world. We also own a collection of related hospitality businesses, including luxury residences, private jets, restaurants and bars, spa and wellness, and river cruises and rail journeys. #MinorHotels
Offices: 88 The PARQ Building, 12th Fl. Ratchadaphisek Road, Bangkok, Klongtoey 10110, TH
There are currently 50 open hospitality positions in Chon Buri, Thailand listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Hilton, Minor Hotels, among others. Browse the listings above to see every active employer.
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
