Peachtree Corners, Georgia, United States · Remote OK
$30/hr–$41/hr
Brightree is a leading provider of cloud-based software solutions that help post-acute care providers streamline operations and improve patient outcomes. As a Senior Customer Support Specialist, you will play a critical …
Skills: SaaS Customer Support, SQL, Technical Troubleshooting, Application Support, Customer Experience
Peachtree Corners, Georgia, United States · Remote OK
$30/hr–$41/hr
Brightree is a leading provider of cloud-based software solutions that help post-acute care providers streamline operations and improve patient outcomes. As a Senior Customer Support Specialist, you will play a critical …
Skills: SaaS Customer Support, SQL, Technical Troubleshooting, Consultative Support, Knowledge Base Documentation
Peachtree Corners, Georgia, United States · Hybrid
$162k–$287k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Talent Acquisition Strategy, People Management, Recruiting Analytics, Stakeholder Management, Change Leadership
Peachtree Corners, Georgia, United States · On-site
Description At Atlanta Autism Center (AAC), we provide 100% center-based, early diagnostic and therapy services for children with autism spectrum disorder, ages 6 and under. We are a privately-held, physician-owned compa…
Skills: Clinical Leadership, Project Management, Problem Solving, Public Speaking, Compliance Management
Peachtree Corners, Georgia, United States · Hybrid
$154k–$261k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Strategic Sourcing, Category Management, Contract Negotiation, Cost Modeling, Supplier Performance Management
Peachtree Corners, Georgia, United States · Remote OK
$16/hr–$21/hr
Who we are looking for: Highly motivated Quality Review Specialist who can understand and perform the below responsibilities in conjunction with our internal and external customers on the phone, via software applications…
Skills: Cash Posting, Payment Reconciliation, Quality Review, Remittance Advice Analysis, Brightree
Peachtree Corners, Georgia, United States · Remote OK
$16/hr–$21/hr
Who we are looking for: Highly motivated Quality Review Specialist who can understand and perform the below responsibilities in conjunction with our internal and external customers on the phone, via software applications…
Skills: Cash Posting, Payment Reconciliation, Quality Review, Remittance Advice Analysis, Brightree
Peachtree Corners, Georgia, United States · On-site
$155k–$262k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Varicent Designer, Varicent Studio, Incentive Compensation Management, SQL, Data Modeling
Peachtree Corners, Georgia, United States · Remote OK
$176k–$220k/yr
Role Summary The Director of Enterprise SaaS Sales is a senior sales leader responsible for driving new enterprise revenue, expanding strategic healthcare accounts, and building a high‑performing sales organization. This…
Skills: Enterprise SaaS Sales, Healthcare Market Expertise, People Leadership, Pipeline Generation, Forecasting
Peachtree Corners, Georgia, United States · Remote OK
$176k–$220k/yr
Role Summary The Director of Enterprise SaaS Sales is a senior sales leader responsible for driving new enterprise revenue, expanding strategic healthcare accounts, and building a high‑performing sales organization. This…
Skills: Enterprise SaaS Sales, Healthcare Market Expertise, People Leadership, Pipeline Generation, Forecasting
Peachtree Corners, Georgia, United States · On-site
Description We are a local medical equipment company that is a rapidly growing leader in the provision of clinical respiratory and durable medical equipment and service to patients is seeking a highly-motivated, energeti…
Skills: Medical Sales, Pharmaceutical Sales, Clinical Education, Account Management, Lead Generation
Peachtree Corners, Georgia, United States · Hybrid
$132k–$223k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Tableau, SQL, Alteryx, Snowflake, Data Analytics
Peachtree Corners, Georgia, United States · On-site
Description Picture yourself happy at work, surrounded by teams and people who are like family. At Capstone Hospice, purpose is at the heart of our employee experience, empowering you to make a meaningful impact on patie…
Skills: Referral Coordination, Electronic Health Records, Medicare Knowledge, Medicaid Knowledge, Patient Screening
Peachtree Corners, Georgia, United States · Hybrid
$201k–$341k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: International Trade Law, Export Controls, Import Compliance, Customs Compliance, Trade Sanctions
Peachtree Corners, Georgia, United States · On-site
$80k–$135k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Lean Manufacturing, 6 Sigma, 6S, Microsoft Office Suite, Analytical Skills
Peachtree Corners, Georgia, United States · On-site
$69k–$110k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Purchase Order Management, Supplier Performance Management, SAP, Ivalua, Agile
Peachtree Corners, Georgia, United States · On-site
$96k–$163k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Instructional Design, eLearning Development, Adult Learning Theory, Curriculum Development, Project Management
Peachtree Corners, Georgia, United States · On-site
$104k–$176k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Failure Analysis, Troubleshooting, 8D Problem Solving, Fishbone Diagraming, Five Whys
Peachtree Corners, Georgia, United States · Hybrid
$150k–$254k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Product Management, Market Research, User Research, Product Requirements Documentation, Cross-functional Leadership
Peachtree Corners, Georgia, United States · Hybrid
$122k–$207k/yr
Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in r…
Skills: Benefits Administration, Vendor Management, ERISA Compliance, HIPAA, COBRA
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Provide high-quality consultative support to resolve complex technical issues and system configurations for Brightree applications. Act as a subject matter expert by creating documentation and mentoring team members to improve the overall customer experience.
Requires 3+ years of experience in SaaS or application support with proficiency in SQL and Microsoft Office. A bachelor's degree in Business, Technology, or Computer Science is preferred or equivalent practical experience.
Brightree is a leading provider of cloud-based software solutions that help post-acute care providers streamline operations and improve patient outcomes. As a Senior Customer Support Specialist, you will play a critical role in delivering an exceptional customer experience by resolving complex issues and serving as a trusted advisor to our clients.
In this role, you will provide consultative support on Brightree’s platform, helping customers maximize the value of our solutions. You’ll combine technical expertise, problem-solving skills, and a customer-first mindset to drive resolution, build knowledge, and continuously improve the support experience.
Ideal shift is 9am - 6pm ET.
Deliver high-quality, consultative support for Brightree applications and related services in a professional, efficient, and customer-focused manner
Diagnose and resolve a wide range of customer issues—including system configuration, product functionality, and defects—via phone and electronic communication channels
Investigate and troubleshoot complex issues that may not have standard documented solutions, using critical thinking and creativity
Create and maintain detailed documentation, including knowledge base articles, issue logs, and resolution steps to support internal teams and customers
Identify trends or systemic issues that may impact multiple customers and proactively communicate insights, risks, and recommended solutions
Accurately track and manage all support interactions, ensuring timely follow-up and thorough documentation
Partner cross-functionally with Product, Engineering, and other internal teams to escalate and resolve issues effectively
Stay current on Brightree product updates, enhancements, and industry trends to provide informed guidance to customers
Act as a subject matter expert and mentor to team members, sharing knowledge and promoting best practices
Contribute to continuous process improvements that enhance the overall customer support experience
Let's talk about Qualifications & Experience:
3+ years of experience in SaaS customer support, application support, or help desk environments supporting external customers
Strong technical aptitude with the ability to troubleshoot complex issues using a logical, structured approach
Experience with SQL
Experience with Brightree software
Proven ability to manage and resolve challenging customer situations with professionalism and urgency
Excellent communication, interpersonal, and customer service skills
Strong attention to detail with the ability to document issues clearly and accurately
Ability to thrive in a fast-paced, collaborative, and customer-centric environment
Self-starter with a strong sense of ownership, accountability, and continuous improvement
Proficiency in Microsoft Office (Outlook, Word, Excel)
Bachelor’s degree in Business, Technology, Computer Science, or related field (or equivalent practical experience)
Experience supporting SaaS platforms or business management software
Familiarity with healthcare, post-acute care, or related industries
Experience contributing to or maintaining knowledge base systems
Experience working in a remote or distributed team environment
We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.
At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position is: $30.91 - $41.21/hr
For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
We believe shaping a better world starts with better sleep and breathing, which is why we pioneer innovative solutions to help millions of people in more than 140 countries around the world live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective.
Offices: 9001 Spectrum Center Blvd., San Diego, CA 92123, US · Sandyford, County Dublin, IE · 1 Elizabeth MacArthur Dr, Bella Vista, New South Wales 2153, AU · Waarloos, Flemish Region, BE · São Paulo, São Paulo, BR
There are currently 68 open healthcare positions in Peachtree Corners, GA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Intuitive, Option Care Health, Brightree, Resmed, Acadia Healthcare, among others. Browse the listings above to see every active employer.
Yes — 24 of the 68 open healthcare positions offer remote or hybrid work (9 remote, 15 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
