Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Skills: Customer Service, Medical Reception, Scheduling, Data Collection, Patient Outreach
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$10,000 Sign-on Bonus for for full time External Candidates / $3,500 Sign-on Bonus for part time External Candidates New Grads encouraged to apply Explore opportunities at Atrius Health, part of the Optum family of busin…
Skills: Physical Therapy, Patient Care, Therapeutic Program Planning, Patient Mobility Improvement, Evidence-Based Practice
Licensed Practical Nurse (LPN) - Residential Program
Dedham, Massachusetts, United States · On-site
Mid level
We save lives while providing the opportunity for people to realize their healthy selves. Licensed Practical Nurse (LPN) Walden Behavioral Care Dedham, MA Offering a $5,000.00 sign on bonus for FT positions Walden Behavi…
We save lives while providing the opportunity for people to realize their healthy selves. Registered Nurse Walden Behavioral Care Dedham, MA Offering a $2,500.00 sign on bonus for Part-Time positions About Walden Behavio…
Licensed Practical Nurse (LPN) - Residential Program
Dedham, Massachusetts, United States · On-site
$33/hr–$46/hr
Mid level
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Speech-Language Pathologist (SLP) Location: Dedham, MA Total Earning Potential (Salary + Bonus): $95,497.78 - $116,942.22 Are you a passionate Speech-Language Pathologist eager to make a lasting impact while advancing yo…
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Speech-Language Pathologist (SLP) Location: Dedham, MA Total Earning Potential (Salary + Bonus): $95,497.78 - $116,942.22 Are you a passionate Speech-Language Pathologist eager to make a lasting impact while advancing yo…
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We save lives while providing the opportunity for people to realize their healthy selves. Inpatient Therapist Walden Behavioral Care Dedham, MA Walden Behavioral Care is one of the only rapidly-growing, leading national …
The Imaging Resource Specialist manages patient scheduling, appointment flow, and referral processing within the radiology department. They also facilitate image sharing, maintain patient records, and provide support to clinicians and technologists.
Requirements
Candidates must possess a High School Diploma or GED and at least 6 months of customer service or healthcare experience. Proficiency in computer applications and familiarity with medical terminology are also required.
Full job description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together.
Explore opportunities with Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, PA/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities. Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.
Under direction, delivers excellent customer service and support to patients, clinicians, and technologists, with primary responsibility for answering phones, scheduling and managing appointments including appropriate follow-up appointments, and conducting outreach calls on behalf of the radiology department. Able to work independently by demonstrating a high level of competence in all support roles. Works to improve radiology clinical and clerical operations through coordination of contact between technologists, patients and referrals outside the unit.
Will be required to work onsite for first 6 – 12 months; afterwards, will have option to work a hybrid schedule (to be determined by manager).
Primary Responsibilities:
Helps manage patient flow, access, and scheduling for technologists to optimize patient appointment availability. Helps determine urgency and priority of emergent add on exams
Schedules appointments for patients optimizing patient appointment availability
Assists patients with referral processing and communication with other departments. Performs outreach to patients for appropriate follow-up appointments. Determines urgency and priority of patient appointments. Appropriately schedules exams/procedures accordingly
Processes patient requests for copies of images/CD in accordance with Atrius’ standard for release of patient information
Manages the patient flow within the department by adhering to the department check-in process
Monitors referral/work queue reports and provide necessary outreaches for all open active referrals. Closes referrals when appropriate
May be required to monitor scheduling requests and schedules appointment requests accordingly
May assist with the checkout function, and appropriately book follow up appointments per department guidelines
Perform image sharing functions including but not limited to assuring availability of radiographs for medical appointments, coordinating previous imaging acquisition from other institutions and assisting in downloading CDs to patients EMR/PACS. Utilizes the Radiology Information System to verify and maintain correct demographic information in PACS
Appropriately tracks internal as well as external facility images that enter and leave the department per department policies
Assists in the communication of results to outside providers by faxing and/or routing per department protocol
Ensure that waiting room is maintained and orderly
Assists with training and orientation of new radiology support staff
Provides back-up coverage for other support staff as needed
Assists in resolving minor patients’ concerns and complaints as appropriate
Performs other duties as assigned
Accesses only the minimum necessary protected health information (PHI) for the performance of job duties. Actively protects the confidentiality and privacy of all protected health information they access in all its forms (written, verbal, and electronic, etc.) taking reasonable precautions to prohibit unauthorized access. Complies with all Atrius Health and departmental privacy policies, procedures and protocols. Follows HIPAA privacy guidelines without deviation when handling protected health information
Strong interpersonal, customer service, time management, computer and organizational skills required
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED
6+ months of customer service or healthcare experience
Basic level of proficiency with computer applications
Preferred Qualifications:
Experience in radiology/imaging department
Previous experience in a job requires the ability to multi-task and prioritize activities
Familiarity with medical terminology
Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience
Working Conditions / Physical Demands:
Works in a busy medical/clinical office environment with constant contact with patients and clinicians and frequent interruptions
May require lifting, bending and reaching for an average of 30 pounds
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences.
Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care.
We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system of care that provides compassionate and equitable care.
At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.
Click below to search careers or join our social communities:
• Search & apply for careers at careers.unitedhealthgroup.com/
• Follow us on Twitter at twitter.com/UnitedHealthGrp
• Follow and like us on Facebook at facebook.com/unitedhealthgroup
• Follow us on Instagram at instagram.com/unitedhealthgroup
More about UnitedHealth Group can be found at unitedhealthgroup.com/
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How many Healthcare jobs are open in Dedham, MA right now?
There are currently 162 open healthcare positions in Dedham, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Dedham, MA?
Companies currently hiring include Hebrew SeniorLife, UnitedHealth Group, Monte Nido, Monte Nido Walden, PM Pediatric Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Dedham, MA?
Yes — 10 of the 162 open healthcare positions offer remote or hybrid work (0 remote, 10 hybrid).
How do I apply for Healthcare jobs in Dedham, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.