Lobby Lounge Assistant Manager - Raffles The Red Sea
Umluj, Tabuk, Saudi Arabia · On-site
Senior$4.3B raised
Company Description Raffles & Fairmont Red Sea, positioned in the Kingdom’s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, includ…
Company Description Raffles & Fairmont Red Sea, positioned in the Kingdom’s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, includ…
Skills: Budgeting, Staff Scheduling, Inventory Management, Health and Safety Compliance, Staff Training
Company Description Raffles & Fairmont Red Sea, positioned in the Kingdom’s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, includ…
Skills: Customer Service, Verbal Communication, Interpersonal Skills, Organization, Point-of-Sale Systems
Company Description The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and trans…
Junior Sous Chef - (Chinese Cuisine), Raffles & Fairmont The Red Sea.
Umluj, Tabuk, Saudi Arabia · On-site
Senior$4.3B raised
Company Description Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, inc…
Skills: Chinese Cuisine, Kitchen Management, HACCP, Food Safety, Menu Development
Company Description Raffles & Fairmont Red Sea, positioned in the Kingdom’s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, includ…
Cluster Executive Pastry Chef - Raffles & Fairmont The Red Sea
Umluj, Tabuk, Saudi Arabia · On-site
Senior+$4.3B raised
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Restaurant Manager - Mediterranean - Raffles The Red Sea
Umluj, Tabuk, Saudi Arabia · On-site
Mid level$4.3B raised
Company Description Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, inc…
Cluster Director Food & Beverage of Raffles & Fairmont the Red Sea
Umluj, Tabuk, Saudi Arabia · On-site
Senior+$4.3B raised
Company Description Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, inc…
Cluster Director Food & Beverage of Raffles & Fairmont the Red Sea
Umluj, Tabuk, Saudi Arabia · On-site
Senior+$4.3B raised
Company Description Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, inc…
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Full-time
bachelor degree
Competitive Package, Professional Growth Opportunities, Global Accor Network Discounts
Posted 20d ago
~40 hrs/week
Responsibilities
Responsible for the smooth daily operation of the Lobby Lounge, ensuring high grooming standards and the achievement of financial and service targets. Leads the team in delivering luxury guest experiences while managing inventory, rostering, and promotional activities.
Requirements
Requires a Bachelor's degree or diploma in Hospitality Management and 5-7 years of experience in 4-5 star hotels. Candidates must possess strong leadership skills and the ability to handle multiple tasks under pressure.
Full job description
Company Description
Raffles & Fairmont Red Sea, positioned in the Kingdom’s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, including overwater restaurants with views of the Red Sea and the mangroves, and a spa. The resort will be situated next to an 18 hole championship golf course, reflecting Fairmont’s association as a world class golf destination. It will set new standards in sustainable development, positioned on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitat, and ancient archaeological sites.
Job Description
Reporting to the F&B Manager, you will be responsible for, but not limited to:
Ensure correct grooming standards are followed at all times
Responsible for the smooth operation of the outlet
Responsible of the Care Program at all times
Follow up on all financials, LQA, Forbes targets and cascade it down to the team
Is aware of the daily, monthly and yearly financial targets
Actively contributes towards the achievement of financial targets
All issues and negative guest feedback need to be properly reported on Glitch system
Following up on opening and closing checklists
Handle financial procedures according to guidelines set by the finance department
Responsible for linking all facets of service, cuisine and entertainment
Assume the responsibility of daily operations
Handles security incidents, guest complaints with confidence and in a professional manner and report it in timely manner to the F&B Manager.
Ensure all appropriate equipment is on hand for each service period
Should be creative, confident and prepared to think outside of the box
Following the personal development plan set by the corporate office
Following team's personal development and assign KPI's in accordance with Hotel/Departmental goals
Ensure the operational inventory is always accounted for and in immaculate condition
Ensure the outlet maintenance is ensured at all time
Create opportunities for upselling products, establish sales goals and selling strategies
Develop the restaurant team to strive for excellence
Creates an efficient rostering system
Inspires heartists to create a flow of new and 'improved' ideas
Follow Hotel Evacuation Policy in case of an Emergency
Ensure awareness and delivers the optimum levels of service and guest satisfaction
Establish and maintain effective communication across all divisions
Lead by example through a passionate, hands on approach
Ensure team's food and beverage knowledge at all time
Carry out other duties as and when requested by the F&B Manager.
Organising marketing activities and promotional events in cooperation with the marketing department and F&B Office
Preparing reports at the end of the operations including guest's comments, sales report, general feedbacks
Develop a strategy of handling special guest's requests and VIPs
Qualifications
Bachelor's degree or diploma in Hospitality Management or related field.
Minimum 5-7 years' experience in 4–5-star Hotel
Strong leadership and interpersonal skills.
Excellent communication and customer service abilities.
Knowledge of food and beverage trends and service techniques.
Ability to work under pressure and handle multiple tasks simultaneously.
Detail-oriented with strong organizational skills.
Additional Information
What’s in it for you...
The opportunity to join Accor, a leading global hospitality group with an exceptional portfolio of luxury brands.
The chance to define the pre-opening operations for two iconic resorts at one of the world’s most anticipated new destinations.
Become part of a team dedicated to creating unparalleled luxury hospitality experiences.
A competitive package and excellent opportunities for professional growth.
Outstanding discounts across the global Accor and luxury brand network.
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
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