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Full-time
Posted 2d ago
~40 hrs/week
Responsibilities
Provide L3 technical support for US and Europe customers, acting as an escalation point for lower-tier teams. Responsible for the installation, configuration, and maintenance of hardware, operating systems, and applications.
Requirements
Requires a minimum of 10 years of experience with core Windows servers and deep expertise in Active Directory architecture and Azure resources. Candidates should be capable of working 24/7 rotation shifts and possess strong communication skills.
Full job description
Experience of minimum 10 years of core Windows servers for L3 position.
Must know
Active Directory Architecture, FSMO, Trusts, replication issues, GPO troubleshooting, Sites and services
DNS troubleshooting
DHCP knowledge
Windows Server core troubleshooting (Server performance analysis, BSOD,)
Windows cluster troubleshooting & Migration and log analysis.
Windows patching troubleshooting
Root Cause Analysis (RCA) for Major Incidents and P1/P2 cases
Migration - DHCP\AD\File and print server.
Certificate authority (Root CA / Subordinate CA), IIS website renewals.
Azure resources management
Azure AD connect
ITIL Process
24*7 rotation shifts
Good to have
VMware
Azure Certification (AZ-104)
Windows in place Upgradation
Storage Basic
Network Basic
Basic PowerShell Scripting
Windows vulnerability
Defender
Roles and Responsibilities
Providing support to US & Europe customers hence communication should be crisp.
Interact with customers, end-users and team members.
Escalation points for lower tier technical teams
Installation, configuration, maintenance and support for hardware, operating systems and applications
Participation in completing customer change requests and problem ticket resolution outside of normal business hours.
"We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request."
Related keywords
Windows ServerActive DirectoryFSMOGPODNSDHCPBSODHPDellIBMCisco UCSBlade ServersRAIDWindows ClusterRoot Cause AnalysisRCA
Ensono delivers complete Hybrid IT solutions, from mainframe to cloud, tailored to each client’s journey.
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
1969
Headquarters
Downers Grove, Illinois
LinkedIn followers
213,888
Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 2,900 associates globally and is headquartered in greater Chicago.
We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe.
And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place.
With cross-platform certifications and decades of experience, our technology experts become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.
Offices: 3333 Finley Road, Downers Grove, Illinois 60515, US · 301 E. Dave Ward Drive, Conway, AR 72032, US · One London Road, Staines-upon-Thames, United Kingdom TW18 4EX, GB · Suite E Britannia House, 3 Caerphilly Business Park, Caerphilly, United Kingdom CF83 3GG, GB · C. K. Norwida 4, Gdansk, Pomorskie 80-280, PL
Support mission critical workloadsReduce total cost of ownershipModernize your infrastructureManage and migrate between systemsand Managing business complexityCloud SecurityInformation TechnologyConsultingSoftwareCloud Management
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