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Full-time
bachelor degree
Posted 68d ago
~40 hrs/week
Responsibilities
Lead Corporate IT for the Carousell Group by championing IT standards, modernizing toolchains, and driving AI-assisted operations across multiple business units. Partner with Group CTOs to shape IT strategy and manage geographically distributed teams across Southeast Asia and India.
Requirements
Requires 8+ years of Corporate IT leadership experience with a proven track record of scaling operations in fast-growing tech companies. Must possess strong security foundations in Zero Trust and IAM, along with AI literacy and a bachelor's degree in IT or a related field.
Full job description
Company Description
About Carousell Group
Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).
As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.
Job Description
About the Role
We are hiring a high-energy, growth-minded leader to head Corporate IT for the Carousell Group. You will be championing the IT standards practices and operations across our business units, modernise our toolchain, and drive AI-assisted IT operations to keep pace with the Group’s rapid growth and native AI operation and build.
You will partner directly with Group CTOs on strategy, collaborate closely with People Experience and Infrastructure & Reliability Engineering, and lead geographically distributed teams across Singapore, Malaysia, Vietnam, Philippines, Hong Kong, Taiwan, India, and Indonesia.
Why Join Us
Shape the IT strategy for a Group serving tens of millions of users across Southeast Asia.
Work in an AI-native engineering culture that values a builder mindset and rapid experimentation.
Lead a meaningful transformation—not just keep the lights on.
Qualifications
Requirements
Must Have
8+ years in Corporate IT leadership, with hands-on experience managing distributed offices and multi-country teams.
Proven ability to scale IT operations in a fast-growing, multi-market tech company, you’ve built for an organisation that has undergone rapid growth, not steady state.
Strong security foundation: practical experience implementing Zero Trust, endpoint management (MDM), identity & access management (SSO/SCIM), and data protection/compliance frameworks.
AI literacy: demonstrated ability to evaluate, adopt, and operationalise AI-powered tools (e.g., AI assistants, automated ticketing, intelligent monitoring) to improve IT efficiency.
Exceptional communication & collaboration: you write and speak with clarity, influence cross-functional stakeholders, and translate technical trade-offs into business language.
Track record of coaching and developing diverse, multi-cultural IT teams and managers.
User-obsessed mindset: you measure success by employee experience, not ticket closure.
Should Have
Experience with modern enterprise tooling: Google Workspace, Slack, Jira, Confluence, Okta or similar IdP, MDM solutions (Jamf/Intune), and cloud-native IT infrastructure.
Budget ownership & vendor management: ability to evaluate ROI, negotiate contracts, and make build-vs-buy decisions at scale.
Experience rolling out complex, org-wide IT programmes (e.g., SSO system migration, device fleet standardisation, security awareness training).
Data-driven approach: uses dashboards and metrics to monitor IT health, SLA adherence, and employee satisfaction.
Bachelor’s degree in IT, Computer Science, or Engineering (or equivalent practical experience).
Nice to Have
ITIL, CISSP, or equivalent certifications demonstrating formal grounding in IT service management or security.
Hands-on experience building AI/automation workflows for IT operations (e.g., chatbot-based support, auto-provisioning, anomaly detection).
Familiarity with marketplace or e-commerce business models and the unique IT challenges they bring (high transaction volume, fraud vectors, regulatory diversity).
By proceeding with your application, you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement.
City: Kuala Lumpur
Department: IT
Office Location: Malaysia
Related keywords
Google WorkspaceSlackJiraConfluenceOktaJamfIntuneZero TrustMDMSSOSCIMITILCISSPAI AssistantsAutomated TicketingIntelligent Monitoring
Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice.
Founded in 2012, the Group serves tens of millions of monthly users across seven key markets under the brands including Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial.
Our growth is backed by global investors, including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global, and Peak XV Partners (formerly known as Sequoia Capital India).
Recognised as a Top 3 Finalist for Best Employer Brand at the LinkedIn Talent Awards 2025, we are a diverse team across Southeast Asia, India, Taiwan, and Hong Kong, united by our goal to create a sustainable and circular future. Through tech-driven platforms and innovation, we empower users to buy and sell pre-loved items with confidence. We leverage cutting-edge technology, including advancements in AI to enhance user experience, safety, and convenience both online and offline. Join us in shaping the future of recommerce, where sustainability and technology come together to create real-world impact.
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Offices: Singapore, Singapore, SG · Taipei, TW · Hong Kong, HK · Manila, PH · Bangalore, IN
How many Engineering jobs are open in Kuala Lumpur, Malaysia right now?
There are currently 386 open engineering positions in Kuala Lumpur, Malaysia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Kuala Lumpur, Malaysia?
Companies currently hiring include Ramboll, Accenture, AECOM, Bureau Veritas do Brasil, Fuku Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Kuala Lumpur, Malaysia?
Yes — 87 of the 386 open engineering positions offer remote or hybrid work (10 remote, 77 hybrid).
How do I apply for Engineering jobs in Kuala Lumpur, Malaysia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.