The Position

Remote Build is Remote's agentic shift: as AI agents proliferate across HR and Finance stacks, they need to route through the employment infrastructure layer - labour law across 100+ countries, payroll, entity structures, the compliance rail. The infrastructure powering these integrations must be rock-solid, secure, and built for scale.

As Senior Site Reliability Engineer for Remote Build, you'll own the operational excellence and infrastructure strategy that makes Build's platform reliable, performant, and safe for customers. You'll report to the Engineering Manager and work closely with the Remote Build leadership group, product managers, engineers, and customer success to ensure every engagement scales reliably from day one.

What you’ll do

• Infrastructure as code at scale. Design, implement, and maintain infrastructure-as-code patterns using Terraform and Kubernetes that support both standard connectors and custom builds. Make it easy for engineers to deploy and operate with confidence.
• Observability and incident response. Build and maintain comprehensive monitoring, logging, and alerting systems. Lead incident response efforts, conduct post-mortems, and drive continuous improvement in system reliability.
• Security and compliance in motion. Work with our Security team to embed security into every layer of Build infrastructure. Ensure we meet compliance requirements across 100+ jurisdictions without creating friction for developers or customers.
• Performance and cost optimisation. Continuously optimize system performance, resource utilization, and cloud costs. Make recommendations that improve both reliability and unit economics.
• Automation and operational leverage. Identify manual operational toil and systematically eliminate it. Build tools and processes that let teams operate efficiently without scaling headcount.
• Platform reliability and developer experience. Partner with platform teams to ensure APIs, MCP, and CLI are resilient and observable. Give infrastructure feedback that shapes how the platform evolves.

What you’ll bring

• Senior-level SRE experience: demonstrated experience in a Site Reliability Engineering, DevOps Engineering, or SysOps role. You have stood up and operated production systems at scale.
• Kubernetes and AWS: deep, hands-on experience running Kubernetes in production. Solid AWS fundamentals across compute, networking, storage, and managed services.
• Infrastructure-as-code: Proficiency with Terraform or similar IaC tools. You write code to define infrastructure; you don't click buttons in the console.
• CI/CD and deployment automation: real experience setting up and operating GitLab, GitHub Actions, Jenkins, or similar. You understand deployment strategies, rollback mechanisms, and safety nets.
• Scripting and systems knowledge: strong bash scripting. Comfortable debugging system-level issues, reading logs, and understanding Linux kernel basics.
• Great communication: you explain complex infrastructure decisions clearly to both engineers and non-technical stakeholders. You write clear runbooks and documentation.

Nice to have:

• Experience with 1+ backend programming language (Elixir, Python, Go, Java, Node.js, etc.).
• Experience in consultancy settings.
• Container registry and artifact management (ECR, Docker Hub, etc.).
• Observability stack depth (Datadog, Prometheus, ELK, Grafana, or similar).
• Experience working with or scaling multi-tenant platforms.

Practicals

• You'll report to: Engineering Manager
• Team: Engineering
• Location: Anywhere in the World
• Travel: Whilst the majority of the work is Remote, please expect around 10% of travel for customer engagements
• Start date: As soon as possible

Application process

• Interview with recruiter
• Interview with hiring manager
• Infrastructure Deep Dive
• Executive interview
• Bar raiser interview
• Offer + Background Check (Veremark & Remote)

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