How many Customer Service & Support jobs are open in White Marsh, MD right now?

There are currently 5 open customer service & support positions in White Marsh, MD listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in White Marsh, MD?

Companies currently hiring include Asbury Automotive Group, First Financial Federal Credit Union of Maryland, Life Line Screening, among others. Browse the listings above to see every active employer.

How do I apply for Customer Service & Support jobs in White Marsh, MD?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

First Financial Federal Credit Union

Job Description

Job Title: Financial Services Representative (FSR) I, II, III

Department: Member Experience – Branch Network

Reports To: Branch Manager

Salary Grade(s): 5, 6, 7

EEO-1 Job Class: 5 - Administrative Support Workers

FLSA Status: Non-exempt

☒ Full-time

Location: Branches

☐ Telework Work Possible (if checked)

Important: See Telework Policy for Additional Criteria

Function:

Responsible for providing an exceptional member-centric experience by handling every potential, new, and existing member with patience, empathy, and enthusiasm. Provide members with a one stop experience to fulfill all their financial needs from service to sales, including account opening, maintenance, and transaction processing, while focusing on consultative conversations to deepen relationships and become a trusted advisor. Actively promote a variety of banking solutions to enhance a member’s service experience and achieve their financial goals.

Position Requirements:

GENERAL:

Professional with a positive mindset with ability to develop a rapport and deepen relationships with our members, adhering to confidentiality expectations.
Detail and service oriented with effective listening and communication skills.
Ability to work independently and collaboratively.
Ability to navigate new and existing credit union systems, key to daily functions of the position.
Promotion to FSR II is based on a successful completion of training schedule and demonstrated ability.
FSR II and above will complete certification to perform Notary Services.
Promotion from FSR II to III is based on demonstrated ability, manager recommendation, and/or training level.
Each level of FSR is competent in duties and responsibilities of any preceding levels.
Ability to read, write, and speak Spanish proficiently is a plus.

EXPERIENCE:

One (1) or more years of customer service or sales experience preferred. Cash handling experience a plus.
Industry experience may allow hiring at advanced level.
Demonstrated work-related experience may be considered instead of education requirements.

EDUCATION:

High School Diploma or GED equivalent required.
Ability to obtain and maintain job-related certification if no job-related advanced degree.
Meet or exceed continuing professional education (CPE) requirements

Duties:

Member Experience

Provide members with a one stop personalized and frictionless experience to fulfill all their financial needs across different channels.
Apply training and utilize available resources to understand the features and benefits of our services and products to effectively relay them to members.
Demonstrate initiative and seek opportunities to advance level of responsibility by building knowledge and expertise to advance in assisting members with complex requests.
Ability to engage in consultative conversations with members, asking open-ended questions to uncover needs/ life events. Educate and appropriately recommend products and services along with their features and benefits to deepen relationships and become a trusted advisor.

Financial Services

Develop expertise to identify and assist members with fraud, account takeover, or identity theft in making necessary changes to protect their account(s); escalate cases as appropriate.
Open accounts, perform member maintenance requests, process teller transactions accurately, assist with operational activities and responsibilities as needed.
Use the CRM (Customer Relationship Management) system and other resources as a tool to foster relationship building conversations with members and ensure a consistent approach to new member onboarding and expanding existing relationships.
Identify consumer lending opportunities and partner with centralized lending group to ensure successful member experience.
Proactively reach out to members to contribute to the retention and expansion of member relationships.

Operational Responsibilities

Assist with on-call response to resolve ATM system issues affecting member service.
Manage risk by maintaining compliance with applicable regulations and branch policies and procedures, while demonstrating sound judgment within established limits; maintain confidentiality.
Leverage practical knowledge and understanding of digital solutions and technology to support members and solve problems.

Support Functions

Engage in business development and retention through targeted internal and external interactions to include outbound calls.
Provide routine support to other credit union departments.
Actively support Marketing through participation in community outreach opportunities.

Performs other related duties of similar scope and complexity as needed.

Adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position including all aspects of the Bank Secrecy Act, Fair Lending, and Information Security.

Equal Opportunity Employment

First Financial of Maryland Federal Credit Union is an Equal Opportunity employer with a strong commitment to hiring for our mission and diversifying our staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, marital status, protected veteran status or any other factor protected by law.

First Financial Federal Credit Union

Job Description

Job Title: Financial Services Representative (FSR) I, II, III

Department: Member Experience – Branch Network

Reports To: Branch Manager

Salary Grade(s): 5, 6, 7

EEO-1 Job Class: 5 - Administrative Support Workers

FLSA Status: Non-exempt

☒ Full-time

Location: Branches

☐ Telework Work Possible (if checked)

Important: See Telework Policy for Additional Criteria

Function:

Position Requirements:

GENERAL:

Professional with a positive mindset with ability to develop a rapport and deepen relationships with our members, adhering to confidentiality expectations.
Detail and service oriented with effective listening and communication skills.
Ability to work independently and collaboratively.
Ability to navigate new and existing credit union systems, key to daily functions of the position.
Promotion to FSR II is based on a successful completion of training schedule and demonstrated ability.
FSR II and above will complete certification to perform Notary Services.
Promotion from FSR II to III is based on demonstrated ability, manager recommendation, and/or training level.
Each level of FSR is competent in duties and responsibilities of any preceding levels.
Ability to read, write, and speak Spanish proficiently is a plus.

EXPERIENCE:

One (1) or more years of customer service or sales experience preferred. Cash handling experience a plus.
Industry experience may allow hiring at advanced level.
Demonstrated work-related experience may be considered instead of education requirements.

EDUCATION:

High School Diploma or GED equivalent required.
Ability to obtain and maintain job-related certification if no job-related advanced degree.
Meet or exceed continuing professional education (CPE) requirements

Duties:

Member Experience

Provide members with a one stop personalized and frictionless experience to fulfill all their financial needs across different channels.
Apply training and utilize available resources to understand the features and benefits of our services and products to effectively relay them to members.
Demonstrate initiative and seek opportunities to advance level of responsibility by building knowledge and expertise to advance in assisting members with complex requests.
Ability to engage in consultative conversations with members, asking open-ended questions to uncover needs/ life events. Educate and appropriately recommend products and services along with their features and benefits to deepen relationships and become a trusted advisor.

Financial Services

Develop expertise to identify and assist members with fraud, account takeover, or identity theft in making necessary changes to protect their account(s); escalate cases as appropriate.
Open accounts, perform member maintenance requests, process teller transactions accurately, assist with operational activities and responsibilities as needed.
Use the CRM (Customer Relationship Management) system and other resources as a tool to foster relationship building conversations with members and ensure a consistent approach to new member onboarding and expanding existing relationships.
Identify consumer lending opportunities and partner with centralized lending group to ensure successful member experience.
Proactively reach out to members to contribute to the retention and expansion of member relationships.

Operational Responsibilities

Assist with on-call response to resolve ATM system issues affecting member service.
Manage risk by maintaining compliance with applicable regulations and branch policies and procedures, while demonstrating sound judgment within established limits; maintain confidentiality.
Leverage practical knowledge and understanding of digital solutions and technology to support members and solve problems.

Support Functions

Engage in business development and retention through targeted internal and external interactions to include outbound calls.
Provide routine support to other credit union departments.
Actively support Marketing through participation in community outreach opportunities.

Performs other related duties of similar scope and complexity as needed.

Equal Opportunity Employment

Customer Service & Support Jobs in White Marsh, MD (Now Hiring) — 5 open

Financial Services Representative I

731- Koons White Marsh Chevrolet- Service Technician

731 - Koons White Marsh Chevrolet - A Technician

776 - Koons White Marsh Volvo - Service Advisor

776 - Koons White Marsh Volvo - Service Advisor

Ultrasound Technologist

Frequently asked questions

How many Customer Service & Support jobs are open in White Marsh, MD right now?

Which companies are hiring for Customer Service & Support roles in White Marsh, MD?

How do I apply for Customer Service & Support jobs in White Marsh, MD?

Customer Service & Support jobs in other cities

Other jobs in White Marsh, MD

Financial Services Representative I

Job description

First Financial Federal Credit Union

Job Description

Tools

Explore

Company

Tools

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Company

Customer Service & Support Jobs in White Marsh, MD (Now Hiring) — 5 open

Financial Services Representative I

731- Koons White Marsh Chevrolet- Service Technician

731 - Koons White Marsh Chevrolet - A Technician

776 - Koons White Marsh Volvo - Service Advisor

776 - Koons White Marsh Volvo - Service Advisor

Ultrasound Technologist

Frequently asked questions

How many Customer Service & Support jobs are open in White Marsh, MD right now?

Which companies are hiring for Customer Service & Support roles in White Marsh, MD?

How do I apply for Customer Service & Support jobs in White Marsh, MD?

Customer Service & Support jobs in other cities

Other jobs in White Marsh, MD

Financial Services Representative I

Job description

First Financial Federal Credit Union

Job Description

Tools

Explore

Company