San Luis Potosí City, San Luis Potosí, Mexico · Remote Solely
Entry level
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Phone Communication
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Mid level$579M raised
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Hospitality Management, Guest Relations, Luxury Service Standards, Operational Coordination
San Luis Potosí City, San Luis Potosí, Mexico · Remote Solely
Mid level
We're looking for a highly organized, bilingual professional to join our team as a Virtual Recruiting & Operations Assistant. This is an exciting opportunity to support a large-scale AI data collection project by helping…
Skills: Bilingual Spanish, English Proficiency, Recruiting, Onboarding, Virtual Assistance
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Senior
Fecha límite para apuntarse:2026-08-20 ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones …
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Mid level
Misión del Puesto Responsable de recibir controlar y canalizar a los clientes externos; proveedores; y colaboradores . Responder llamadas ; tomar recados con la actitud de servicio que distingue la atención a clientes. L…
Skills: Customer Service, Administrative Support, Agenda Management, English Language, Spanish Language
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Entry level$1.0B raised
BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, m…
Skills: Customer Service, Order Management, Production Control Communication, Inventory Management, Microsoft Office
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Mid level
Descripción de la empresa Bosch was founded in Stuttgart in 1886 by Robert Bosch (1861-1942) and for over 130 years has been distinguished by a unique corporate culture based on solid values that drive us to improve ever…
Skills: IT Client Hardware, Troubleshooting, Network Hardware, Microsoft Office, MS SCCM
Location: San Luis Potosi, San Luis Potosí, Mexico Job ID: R0135249 Date Posted: 2026-07-14 Company Name: HITACHI ENERGY MEXICO, S.A. DE C.V. Profession (Job Category): Communications & Corporate Affairs Job Schedule: Fu…
Skills: Customer Service, Electrical Engineering, English Fluency, Spanish Fluency, Troubleshooting
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Mid level$1.0B raised
About us BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented emp…
San Luis Potosí City, San Luis Potosí, Mexico · Remote Solely
$260/hr–$270/hr
Mid level
We are actively hiring experienced Collections Specialists located in Mexico and Colombia to join our growing remote team. This role is ideal for professionals with strong third-party collections experience who are confi…
Skills: Collections, Negotiation, Objection Handling, FDCPA Compliance, English Communication
San Luis Potosí City, San Luis Potosí, Mexico · Remote Solely
$260/hr–$270/hr
Mid level
We are actively hiring experienced Collections Specialists located in Mexico and Colombia to join our growing remote team. This role is ideal for professionals with strong third-party collections experience who are confi…
Skills: Collections, Negotiation, Objection Handling, FDCPA Compliance, English Communication
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Senior$1.1B raised
Requisition ID: 266985 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Estamos comprometidos en continuar invirtiendo en nuestros empleados y ayudarte a continuar de…
Skills: Customer Focus, Communication, Strategic Relationship Building, Self-Awareness, Personal Development
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Entry level
Descripción de la empresa Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intell…
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Senior
Fecha límite para apuntarse:2026-12-31 ¿Quieres desarrollar tu carrera profesional? BBVA es una empresa global con más de 160 años de historia que opera en más de 25 países en los que damos servicio a más de 80 millones …
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Entry level
¡Desarrolla tu talento en un entorno colaborativo, humano y lleno de oportunidades! Responsabilidades y funciones: Asegurar el cumplimiento de las políticas de la Institución en los productos y servicios ofrecidos. Propo…
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Contract, Full-time
Posted 18d ago
~40 hrs/week
Remote in San Luis Potosí City, San Luis Potosí, Mexico
Responsibilities
Assist customers with order inquiries, subscription management, and account assistance via phone and email. Maintain accurate records and escalate complex inquiries while meeting quality and productivity goals.
Requirements
Requires fluency in English and Spanish with at least one year of customer service or call center experience. Candidates must have a stable wired internet connection, a headset, and an additional screen.
Full job description
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services.
In this role, you will assist customers with order inquiries, subscription support, account assistance, and general service-related questions through phone, email, and other support channels.
This position does not provide medical advice. Representatives support customers using approved resources, established processes, and company guidelines.
What You'll Do
Respond to customer inquiries via phone, email, and support channels
Assist customers with order status questions
Support subscription and account management requests
Help customers navigate services and available resources
Escalate inquiries when appropriate
Maintain accurate customer records and documentation
Deliver empathetic and professional customer service
Meet quality, productivity, and customer satisfaction goals
Follow all customer privacy and compliance requirements
Compensation & Contract
USD $5.50 per hour
Paid weekly
Independent Contractor
Training & Schedule
Monday-Friday, 8:00 AM-5:00 PM Central Time.
Ongoing schedules will be communicated during the hiring process.
Equipment
We will provide a laptop; however, to be considered for this role, you must have an additional screen, a headset, and a stable, wired internet connection.
Application Process
To ensure fairness and consistency, all applicants must complete every stage of the hiring process.
Applicants selected to move forward will complete:
Application Form
Prescreen Questionnaire
Video Interview
Live interview
Final Interview
Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes must be submitted in English to be considered for this position.
Requirements
What We're Looking For
Fluent English and Spanish communication skills
Minimum 1 year of customer service or call center experience
Strong phone communication skills
Professional written communication skills
Empathy and patience when assisting customers
Strong attention to detail
Ability to work independently in a remote environment
Comfortable discussing sensitive wellness-related topics professionally and respectfully
Nice to Have
Telehealth support experience
Healthcare support experience
Pharmacy support experience
E-commerce customer service experience
Experience with Dialpad, Zendesk, Freshdesk, or similar platforms
Related keywords
E-commerceTelehealthCustomer SupportBilingualSpanishEnglishZendeskFreshdeskDialpadCall CenterSubscription SupportAccount ManagementRemote WorkHealthcare SupportPharmacy Support
Global BPO & Staffing Solutions | Multilingual Support | CX, Collections, Back Office & Tech Services
Industry
Outsourcing and Offshoring Consulting
Company size
501-1,000 employees
Founded
2022
Headquarters
Plano, TX
LinkedIn followers
11,090
Resolv Global delivers scalable, multilingual BPO solutions that help businesses operate seamlessly across borders and time zones. With 12 global delivery hubs and teams fluent in 18+ languages, we provide flexible on-site, hybrid, and remote staffing for customer experience, technical support, back-office operations, financial services, sales, and specialized roles.
Trusted by more than 50 clients, including Fortune 500 companies, we combine global reach with local expertise to deliver people-powered, tech-enabled solutions. Our average annual attrition is under 3%, well below industry norms, ensuring consistency, quality, and long-term success for our partners.
Our commitment extends beyond business: through Resolv Impact, we invest in people, communities, and sustainable growth, because outsourcing should create value for everyone it touches.
Let’s build your offshore or nearshore team, tailored to your needs, built for scale, and ready to perform.
Offices: 7250 Dallas Parkway, Suite 400, Plano, TX 75024, US
Business Process Outsourcing (BPO)Multilingual Customer SupportCollections & Financial ServicesSales Enablement & Lead GenerationBack-Office & Administrative SupportTechnical Support ServicesRemote & Hybrid StaffingNearshore & Offshore SolutionsWorkforce ScalabilityCompliance (ISO27001
How many Customer Service & Support jobs are open in San Luis Potosí City, Mexico right now?
There are currently 36 open customer service & support positions in San Luis Potosí City, Mexico listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in San Luis Potosí City, Mexico?
Companies currently hiring include Resolv Global, Posadas, Four Seasons, BorgWarner, BANCO DEL BAJIO, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in San Luis Potosí City, Mexico?
Yes — 9 of the 36 open customer service & support positions offer remote or hybrid work (7 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in San Luis Potosí City, Mexico?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.