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Technology Jobs in San Luis Potosí City, Mexico (Now Hiring) — 18 open

Resolv Global logoResolv Global

Remote Technical Support Agent | Smart Home Technology

San Luis Potosí City, San Luis Potosí, Mexico · Remote Solely

Entry level

We are looking for a technically minded, patient, and customer-focused professional to join our remote technical support team in Mexico and Colombia. In this role, you will be the direct point of contact for residents wh…

Skills: Technical Support, Customer Service, Troubleshooting, English Communication, CRM Software

Outokumpu logoOutokumpu

Application Specialist - SAP FICO 1

San Luis Potosí City, San Luis Potosí, Mexico · On-site

$40k–$49k/mo

Senior$927M raised

We are seeking a highly skilled Americas BT & IT – Application Specialist – JD Edwards to join our IT team in San Luis Potosi. Objective: Promote the business transformation using well-oriented solutions aligned with the…

Skills: JD Edwards, RPG, SQL, DB2, Java

PHINIA logoPHINIA

IT Support Engineer

San Luis Potosí City, San Luis Potosí, Mexico · On-site

Mid level$975M raised

ABOUT US PHINIA: Advancing sustainability today, powering a cleaner tomorrow. PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industr…

Skills: ITIL Fundamentals, Cisco Basics, Microsoft .Net, Microsoft SQL Server, SQL Server Reporting Services

Hitachi Energy logoHitachi Energy

Field Service Technician Specialist

San Luis Potosí City, San Luis Potosí, Mexico · On-site

Senior$24M raised

Location: San Luis Potosi, San Luis Potosí, Mexico Job ID: R0131517 Date Posted: 2026-06-16 Company Name: HITACHI ENERGY MEXICO, S.A. DE C.V. Profession (Job Category): Engineering & Science Job Schedule: Full time Remot…

Skills: Automation Testing, Commissioning, Control Systems, Communication Protocols, Electrical Protection Schemes

Resolv Global logoResolv Global

Technical Support Team Lead

San Luis Potosí City, San Luis Potosí, Mexico · Remote Solely

Mid level

Lead a High-Performing Technical Support Team We are seeking an experienced and dependable Technical Support Team Lead to oversee a remote team of Tier 1 Technical Support Agents supporting customers across North America…

Skills: Team Leadership, Technical Troubleshooting, Performance Monitoring, Coaching, Conflict Resolution

Outokumpu logoOutokumpu

Application Specialist - SAP FICO

San Luis Potosí City, San Luis Potosí, Mexico · On-site

$49k–$94k/mo

Senior$927M raised

We are seeking a highly skilled Americas BT & IT – Application Specialist – SAP FICO to join our IT team in San Luis Potosi. Objective: The Application Specialist – SAP FICO will play a key role in the company’s business…

Skills: SAP FI/CO Configuration, S/4HANA Migration, General Ledger, Accounts Payable, Accounts Receivable

Continental logoContinental

Associate / Senior Business Process Consultant EDI Operations

San Luis Potosí City, San Luis Potosí, Mexico · On-site

Mid level

Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …

Skills: EDI, SAP, Business Process Consulting, Incident Management, Change Management

Continental logoContinental

Global Supply Chain Management Applications

San Luis Potosí City, San Luis Potosí, Mexico · On-site

Senior

Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …

Skills: SCM Application Strategy, SAP SD/PP, Demand Planning, Capacity Planning, Performance Analytics

Continental logoContinental

Senior IT Engineer

San Luis Potosí City, San Luis Potosí, Mexico · On-site

Senior

Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …

Skills: Infrastructure Management, Data Center Operations, Server Security, IT Service Management, IT Project Implementation

Continental logoContinental

Senior IT Engineer Server & Cloud

San Luis Potosí City, San Luis Potosí, Mexico · On-site

Mid level

Company Description Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end cust…

Skills: Windows Server, Linux Server, VMware ESXi, AWS, Azure

Continental logoContinental

Senior IT Engineer Network

San Luis Potosí City, San Luis Potosí, Mexico · On-site

Senior

Company Description Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end cust…

Skills: LAN/WLAN Architecture, Cisco Networking, Routing Protocols, Network Security, VoIP

Continental logoContinental

IT Engineer - Smart Factory Operations

San Luis Potosí City, San Luis Potosí, Mexico · On-site

Mid level

Company Description Continental Group: Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, effi…

Skills: Manufacturing Execution Systems, SAP DM, IoT Edge Technology, ITSM, ITIL

Continental logoContinental

Senior IT Engineer Network

San Luis Potosí City, San Luis Potosí, Mexico · On-site

Senior

Company Description Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end cust…

Skills: DDI Architecture, DNS, DHCP, IP Address Management, Network Security

Continental logoContinental

Senior SAP MM/WM Consultant

San Luis Potosí City, San Luis Potosí, Mexico · On-site

Senior

Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …

Skills: SAP MM, SAP WM, S/4HANA, SAP eWM, ABAP

Continental logoContinental

Audit and Risk Manager (IT)

San Luis Potosí City, San Luis Potosí, Mexico · On-site

Senior

Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …

Skills: IT Audit, Regulatory Compliance, Project Management, Risk Management, ITGC

Continental logoContinental

Building & Utility Automation & Energy Management Engineer ( HVAC )

San Luis Potosí City, San Luis Potosí, Mexico · On-site

Mid level

Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent,…

Skills: HVAC Automation, BMS/SCADA, PLC Programming, Energy Management, Industrial Communication Protocols

Continental logoContinental

IT Developer Intern

San Luis Potosí City, San Luis Potosí, Mexico · On-site

Entry level

Descripción de la empresa Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intell…

Skills: Data Analytics, MS Power Automate, Microsoft Excel, Power Query, Power Visual

Continental logoContinental

Senior SAP SD Consultant

San Luis Potosí City, San Luis Potosí, Mexico · On-site

Senior

Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent,…

Skills: SAP SD, SAP S4, SAP R3, ABAP, Business Process Analysis

Resolv Global logo

Remote Technical Support Agent | Smart Home Technology

Resolv Global

San Luis Potosí City, San Luis Potosí, Mexico • Remote Solely

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Entry level

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  • Full-time
  • Posted 3h ago
  • ~40 hrs/week
  • Remote in Mexico, Colombia

Responsibilities

Provide technical support via inbound calls and emails to residents regarding smart home device setup and troubleshooting. Log all interactions in CRM software and maintain up-to-date knowledge of product changes.

Requirements

Requires at least one year of customer service experience and strong English communication skills. Candidates must reside in Mexico or Colombia and meet specific hardware requirements, including a Windows 11 PC with 16GB RAM.

Full job description

We are looking for a technically minded, patient, and customer-focused professional to join our remote technical support team in Mexico and Colombia.

In this role, you will be the direct point of contact for residents who need help with their smart home devices, supporting them through inbound calls and emails to get their technology working the way it should.

The company you will be supporting works with leasing companies across the US to provide and maintain smart home technology solutions in residential properties. Their focus is on building lasting relationships with clients by making sure residents are well looked after long after they move in. If you enjoy solving technical problems, explaining things clearly, and giving people a genuinely helpful experience, this role is a great fit.

This is a fully remote, full-time position based in Mexico and Colombia. Training runs for 4 to 5 weeks and includes both video modules and hands-on time with the actual devices you will be supporting, so you will feel confident and well-prepared before going live.

Please note: You must meet the hardware requirements before your start date. Candidates who do not meet these requirements will not be able to move forward in the process.

What You Will Do

  • Handle inbound technical support calls and emails from residents experiencing issues with their smart home devices
  • Troubleshoot common problems such as Wi-Fi connectivity issues, device pairing failures, and general setup questions
  • Walk residents through solutions clearly and calmly, adjusting your explanations to their level of comfort with technology
  • Log and manage all interactions accurately in CRM software
  • Handle both voice and email support channels, managing multiple tasks at the same time
  • Stay up to date with product changes and adapt to an evolving support environment

Schedule and Compensation

  • $5.50 USD per hour
  • Paid weekly
  • Mon to Fri, 8:30 AM – 6:30 PM MST
  • Training duration: 4 to 5 weeks (paid)

Technical Requirements (Essential)

To be considered, candidates must meet all technical requirements below:

  • Windows 11 PC (Mac not supported)
  • 16 GB RAM
  • Dual monitors
  • Webcam
  • Fibre internet with a wired connection
  • Backup power solution
  • Microsoft Teams / Office 365

Applications that do not meet the minimum technical requirements may not move forward in the process.

Hiring Process

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

Our process includes:

  1. Resume and Prescreen Questionnaire Review
  2. One-Way Video Interview
  3. Live Interview
  4. Final Interview

Please note: This is an English-speaking role that requires strong written and verbal English communication skills. All resumes/CVs must be submitted in English to be considered for the position.


Requirements

What We Are Looking For

  • Strong verbal and written communication skills in English
  • At least 1 year of customer service experience, ideally in a role that handled both calls and emails
  • A genuine interest in technology and the confidence to troubleshoot device and connectivity issues
  • Good physical dexterity for working with smart home hardware during the hands-on training period
  • Experience with CRM software and solid general computer skills
  • A patient, methodical approach to problem-solving with the customer always in mind
  • The ability to manage your time and stay focused in a fast-paced remote environment
  • Comfort with basic financial and leasing terminology, as you will be working in a property management context
  • Currently residing in Mexico or Colombia

Related keywords

Smart Home TechnologyTechnical SupportCRMWindows 11Microsoft TeamsOffice 365Wi-Fi TroubleshootingProperty ManagementRemote WorkCustomer Experience

About Resolv Global

LinkedInVisit site

Global BPO & Staffing Solutions | Multilingual Support | CX, Collections, Back Office & Tech Services

Industry
Outsourcing and Offshoring Consulting
Company size
501-1,000 employees
Founded
2022
Headquarters
Plano, TX
LinkedIn followers
9,091

Resolv Global delivers scalable, multilingual BPO solutions that help businesses operate seamlessly across borders and time zones. With 12 global delivery hubs and teams fluent in 18+ languages, we provide flexible on-site, hybrid, and remote staffing for customer experience, technical support, back-office operations, financial services, sales, and specialized roles. Trusted by more than 50 clients, including Fortune 500 companies, we combine global reach with local expertise to deliver people-powered, tech-enabled solutions. Our average annual attrition is under 3%, well below industry norms, ensuring consistency, quality, and long-term success for our partners. Our commitment extends beyond business: through Resolv Impact, we invest in people, communities, and sustainable growth, because outsourcing should create value for everyone it touches. Let’s build your offshore or nearshore team, tailored to your needs, built for scale, and ready to perform.

Offices: 7250 Dallas Parkway, Suite 400, Plano, TX 75024, US

Business Process Outsourcing (BPO)Multilingual Customer SupportCollections & Financial ServicesSales Enablement & Lead GenerationBack-Office & Administrative SupportTechnical Support ServicesRemote & Hybrid StaffingNearshore & Offshore SolutionsWorkforce ScalabilityCompliance (ISO27001
View all jobs at Resolv Global

Frequently asked questions

How many Technology jobs are open in San Luis Potosí City, Mexico right now?

There are currently 18 open technology positions in San Luis Potosí City, Mexico listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Technology roles in San Luis Potosí City, Mexico?

Companies currently hiring include Continental, Outokumpu, Resolv Global, Hitachi Energy, PHINIA, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Technology jobs in San Luis Potosí City, Mexico?

Yes — 2 of the 18 open technology positions offer remote or hybrid work (2 remote, 0 hybrid).

How do I apply for Technology jobs in San Luis Potosí City, Mexico?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Technology jobs in other cities

Ciudad de México, MexicoMexico City, MexicoMonterrey, MexicoGuadalupe, MexicoGuadalajara, MexicoGuadalajara, MexicoMonterrey, MexicoMexico, MexicoAguascalientes City, MexicoQuerétaro, Mexico

Other jobs in San Luis Potosí City, Mexico

ManufacturingEngineeringLogisticsTransportationManagement & LeadershipCustomer Service & SupportTradesData & AnalyticsSecurity & SafetySoftware
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