San Luis Potosí City, San Luis Potosí, Mexico · Remote Solely
We are looking for a technically minded, patient, and customer-focused professional to join our remote technical support team in Mexico and Colombia. In this role, you will be the direct point of contact for residents wh…
Skills: Technical Support, Customer Service, Troubleshooting, English Communication, CRM Software
San Luis Potosí City, San Luis Potosí, Mexico · On-site
$40k–$49k/mo
We are seeking a highly skilled Americas BT & IT – Application Specialist – JD Edwards to join our IT team in San Luis Potosi. Objective: Promote the business transformation using well-oriented solutions aligned with the…
Skills: JD Edwards, RPG, SQL, DB2, Java
San Luis Potosí City, San Luis Potosí, Mexico · On-site
ABOUT US PHINIA: Advancing sustainability today, powering a cleaner tomorrow. PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industr…
Skills: ITIL Fundamentals, Cisco Basics, Microsoft .Net, Microsoft SQL Server, SQL Server Reporting Services
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Location: San Luis Potosi, San Luis Potosí, Mexico Job ID: R0131517 Date Posted: 2026-06-16 Company Name: HITACHI ENERGY MEXICO, S.A. DE C.V. Profession (Job Category): Engineering & Science Job Schedule: Full time Remot…
Skills: Automation Testing, Commissioning, Control Systems, Communication Protocols, Electrical Protection Schemes
San Luis Potosí City, San Luis Potosí, Mexico · Remote Solely
Lead a High-Performing Technical Support Team We are seeking an experienced and dependable Technical Support Team Lead to oversee a remote team of Tier 1 Technical Support Agents supporting customers across North America…
Skills: Team Leadership, Technical Troubleshooting, Performance Monitoring, Coaching, Conflict Resolution
San Luis Potosí City, San Luis Potosí, Mexico · On-site
$49k–$94k/mo
We are seeking a highly skilled Americas BT & IT – Application Specialist – SAP FICO to join our IT team in San Luis Potosi. Objective: The Application Specialist – SAP FICO will play a key role in the company’s business…
Skills: SAP FI/CO Configuration, S/4HANA Migration, General Ledger, Accounts Payable, Accounts Receivable
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …
Skills: EDI, SAP, Business Process Consulting, Incident Management, Change Management
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …
Skills: SCM Application Strategy, SAP SD/PP, Demand Planning, Capacity Planning, Performance Analytics
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …
Skills: Infrastructure Management, Data Center Operations, Server Security, IT Service Management, IT Project Implementation
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Company Description Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end cust…
Skills: Windows Server, Linux Server, VMware ESXi, AWS, Azure
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Company Description Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end cust…
Skills: LAN/WLAN Architecture, Cisco Networking, Routing Protocols, Network Security, VoIP
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Company Description Continental Group: Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, effi…
Skills: Manufacturing Execution Systems, SAP DM, IoT Edge Technology, ITSM, ITIL
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Company Description Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end cust…
Skills: DDI Architecture, DNS, DHCP, IP Address Management, Network Security
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …
Skills: SAP MM, SAP WM, S/4HANA, SAP eWM, ABAP
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent …
Skills: IT Audit, Regulatory Compliance, Project Management, Risk Management, ITGC
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent,…
Skills: HVAC Automation, BMS/SCADA, PLC Programming, Energy Management, Industrial Communication Protocols
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Descripción de la empresa Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intell…
Skills: Data Analytics, MS Power Automate, Microsoft Excel, Power Query, Power Visual
San Luis Potosí City, San Luis Potosí, Mexico · On-site
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent,…
Skills: SAP SD, SAP S4, SAP R3, ABAP, Business Process Analysis
San Luis Potosí City, San Luis Potosí, Mexico • Remote Solely
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Provide technical support via inbound calls and emails to residents regarding smart home device setup and troubleshooting. Log all interactions in CRM software and maintain up-to-date knowledge of product changes.
Requires at least one year of customer service experience and strong English communication skills. Candidates must reside in Mexico or Colombia and meet specific hardware requirements, including a Windows 11 PC with 16GB RAM.
In this role, you will be the direct point of contact for residents who need help with their smart home devices, supporting them through inbound calls and emails to get their technology working the way it should.
The company you will be supporting works with leasing companies across the US to provide and maintain smart home technology solutions in residential properties. Their focus is on building lasting relationships with clients by making sure residents are well looked after long after they move in. If you enjoy solving technical problems, explaining things clearly, and giving people a genuinely helpful experience, this role is a great fit.
This is a fully remote, full-time position based in Mexico and Colombia. Training runs for 4 to 5 weeks and includes both video modules and hands-on time with the actual devices you will be supporting, so you will feel confident and well-prepared before going live.
Please note: You must meet the hardware requirements before your start date. Candidates who do not meet these requirements will not be able to move forward in the process.
Applications that do not meet the minimum technical requirements may not move forward in the process.
To ensure fairness and consistency, all applicants must complete every stage of the hiring process.
Our process includes:
Global BPO & Staffing Solutions | Multilingual Support | CX, Collections, Back Office & Tech Services
Resolv Global delivers scalable, multilingual BPO solutions that help businesses operate seamlessly across borders and time zones. With 12 global delivery hubs and teams fluent in 18+ languages, we provide flexible on-site, hybrid, and remote staffing for customer experience, technical support, back-office operations, financial services, sales, and specialized roles. Trusted by more than 50 clients, including Fortune 500 companies, we combine global reach with local expertise to deliver people-powered, tech-enabled solutions. Our average annual attrition is under 3%, well below industry norms, ensuring consistency, quality, and long-term success for our partners. Our commitment extends beyond business: through Resolv Impact, we invest in people, communities, and sustainable growth, because outsourcing should create value for everyone it touches. Let’s build your offshore or nearshore team, tailored to your needs, built for scale, and ready to perform.
Offices: 7250 Dallas Parkway, Suite 400, Plano, TX 75024, US
There are currently 18 open technology positions in San Luis Potosí City, Mexico listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Continental, Outokumpu, Resolv Global, Hitachi Energy, PHINIA, among others. Browse the listings above to see every active employer.
Yes — 2 of the 18 open technology positions offer remote or hybrid work (2 remote, 0 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
