Rijswijk, South Holland, Netherlands · Hybrid
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivable…
Skills: Accounts Receivable, Collections, B2B Payments, Customer Support, Negotiation
Rijswijk, South Holland, Netherlands · On-site
Dit ga je doen Ben jij op zoek naar een toffe en leerzame stage bij een erkend leerbedrijf waar je alles wat je leert in je mbo-opleiding Retailmedewerker, Assistent verkoop/retail, Retailspecialist of Retailmanager écht…
Skills: Customer Advice, Cashier Operations, Store Maintenance, Retail Sales, Communication Skills
Rijswijk, South Holland, Netherlands · On-site
$939/hr–$3k
Dit ga je doen Ben jij op zoek naar een toffe werkplek bij een erkend leerbedrijf waar je alles wat je leert in je mbo-opleiding Retailmedewerker, Assistent verkoop/retail, Retailspecialist of Retailmanager écht gelijk i…
Skills: Customer Advice, Cashier Operations, Store Maintenance, Retail Sales, Communication Skills
Rijswijk, South Holland, Netherlands · On-site
$939/hr–$3k
Dit ga je doen Ben jij op zoek naar een toffe werkplek bij een erkend leerbedrijf waar je alles wat je leert in je mbo-opleiding Retailmedewerker, Assistent verkoop/retail, Retailspecialist of Retailmanager écht gelijk i…
Skills: Customer Advice, Cashier Operations, Store Maintenance, Retail Sales, Communication
Rijswijk, South Holland, Netherlands · On-site
Dit ga je doen Ben jij op zoek naar een toffe en leerzame stage bij een erkend leerbedrijf waar je alles wat je leert in je mbo-opleiding Retailmedewerker, Assistent verkoop/retail, Retailspecialist of Retailmanager écht…
Skills: Customer Service, Retail Sales, Cashier Operations, Product Advising, Store Maintenance
Rijswijk, South Holland, Netherlands · On-site
Dit ga je doen Ben jij op zoek naar een toffe en leerzame stage bij een erkend leerbedrijf waar je alles wat je leert in je mbo-opleiding Retailmedewerker, Assistent verkoop/retail, Retailspecialist of Retailmanager écht…
Skills: Customer Service, Sales Advice, Cashier Operations, Store Maintenance, Retail Management
Rijswijk, South Holland, Netherlands · On-site
Are you looking for an exciting start to your career in sales and engineering? As a Trainee Inside Sales Engineer, you will learn how to support sales activities by preparing quotations, providing technical and commercia…
Skills: Technical Sales, Quotation Preparation, Customer Relationship Management, Order Processing, Technical Support
Rijswijk, South Holland, Netherlands · On-site
$3k–$4k/mo
Beschrijving van het bedrijf Rexel Nederland en Wasco slaan de handen ineen om de energietransitie te versnellen. Samen groeien we naar één krachtige organisatie die klanten helpt met slimme en toekomstbestendige oplossi…
Skills: Customer Service, Sales Drive, Order Processing, Quotation Management, Account Management Support
Rijswijk, South Holland, Netherlands · On-site
$3k–$4k/mo
Voor de locatie van Bergman Clinics | Bewegen in Rijswijk zijn wij op zoek naar een Doktersassistent (27 tot 36 uur per week)! Ben jij op zoek naar een inspirerende werkomgeving waarin je veel van je praktische vaardighe…
Skills: Medical Assistance, Blood Collection, Patient Coordination, Orthopedic Care, Administrative Support
Rijswijk, South Holland, Netherlands · Hybrid
Service Delivery Manager Department: Cyber Services and Capabilities Employment Type: Fixed Term Contract Location: NLD Rijswijk Description We are a global community of highly talented individuals working together to cr…
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Rijswijk, South Holland, Netherlands · Hybrid
🚀 Ben jij toe aan een volgende stap binnen debiteurenbeheer of incasso? Bij Appel Pensioenuitvoering krijg je de kans om jezelf verder te ontwikkelen in een functie met veel verantwoordelijkheid én een betrokken team om…
Skills: Accounts Receivable Management, Debt Collection, Payment Arrangement Negotiation, Customer Orientation, Accuracy
Rijswijk, South Holland, Netherlands · Hybrid
Are you looking for an exciting start to your career in sales and engineering? As a Trainee Inside Sales Engineer, you will learn how to support sales activities by preparing quotations, providing technical and commercia…
Skills: Technical Sales, Quotation Preparation, Customer Relationship Management, Order Processing, Technical Support
Rijswijk, South Holland, Netherlands · On-site
$939/hr–$3k
Dit ga je doen Ben jij op zoek naar een toffe werkplek bij een erkend leerbedrijf waar je alles wat je leert in je mbo-opleiding Retailmedewerker, Assistent verkoop/retail, Retailspecialist of Retailmanager écht gelijk i…
Skills: Customer Advice, Cashier Operations, Store Maintenance, Retail Sales, Communication Skills
Rijswijk, South Holland, Netherlands · On-site
$3k–$3k/mo
Dit ga je doen Word jij blij van mensen coachen en motiveren en wil je niets liever dan een winkel managen waar écht aandacht voor de klant is? Als trainee – ofwel retail talent - bij Trekpleister behaal je dit doel binn…
Skills: Coaching, Store Management, Customer Service, Leadership, Communication
Rijswijk, South Holland, Netherlands · On-site
Over Huawei Huawei is een toonaangevende wereldwijde leverancier van infrastructuur voor informatie- en communicatietechnologie (ICT) en slimme apparaten. Met geïntegreerde oplossingen binnen vier kerngebieden, telecommu…
Skills: Optical Transmission, DWDM, OTN, Network Design, Technical Support
Rijswijk, South Holland, Netherlands · On-site
Over Huawei Huawei is een toonaangevende wereldwijde leverancier van infrastructuur voor informatie- en communicatietechnologie (ICT) en slimme apparaten. Met geïntegreerde oplossingen binnen vier kerngebieden, telecommu…
Skills: IP Networking, Datacom, Routing, Switching, MPLS
Rijswijk, South Holland, Netherlands · On-site
PRINCIPLE JOB RESPONSIBILITIES Acquire and maintain knowledge of Emerson Products (mainly DeltaV). Network engineering such as virtualization of our customers’ infrastructure. Provide active on-site and remote service an…
Skills: Network Engineering, Virtualization, System Installation, Commissioning, Problem Solving
Rijswijk, South Holland, Netherlands · On-site
Functieomschrijving Als onze nieuwe winkelmedewerker draait alles bij jou om klantbeleving. Elke Rituals-klant is uniek. Met jouw skills en kennis, begeleid en adviseer je iedereen naar de juiste producten die aan hun be…
Skills: Customer Experience, Retail Sales, Visual Merchandising, Problem Solving, Teamwork
Rijswijk, South Holland, Netherlands · Hybrid
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivable…
Skills: Customer Support, Conflict De-escalation, Dutch Fluency, English Fluency, Microsoft Outlook
Rijswijk, South Holland, Netherlands · On-site
$3k–$3k/mo
Dit ga je doen Word jij enthousiast van het unboxen van een nieuwe make-uplijn én heb je leidinggevende skills? Wil jij met jouw passie voor beauty klanten adviseren? En jouw team aansturen en motiveren om ditzelfde te d…
Skills: Leadership, Team Management, Beauty Advice, Retail Management, Customer Service
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Manage B2B collections and accounts receivable duties, including interacting with clients to resolve outstanding balances. Provide support for escalated inquiries and maintain accurate aging reports and process documentation.
Requires at least 2 years of related accounts receivable experience and fluency in English. Candidates must possess strong negotiation, analytical skills, and proficiency in Microsoft Office tools.
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment. TreviPay operates in 35 countries, with offices in Kansas, Mexico City, San Jose CR, Rijswijk NL, and Melbourne AU.
This position is for a self-motivated, results oriented, enthusiastic individual who will work on a variety of collections and AR duties within our B2B programs, to include interacting with internal teams and external clients, customers and merchants. The individual must display a strong sense of urgency, and ownership when handling customer receivable inquiries. This role will provide direct support to customers, as well as the entire Client AR team for their daily responsibilities.
o Meets or exceeds all criteria and expectations of a CARS I
o Establish and maintain relationships with strategic customers
o Communicate directly and regularly with TreviPays’ client regarding key client customers
o Subject Matter Expert in AR and/or fluent in multiple AR programs/systems
o De-escalate challenging customers, clients or merchants.
o Provide primary support for escalated inquiries from internal and external customers
o Recognize and resolve complex issues quickly, conducting research and analysis as necessary to solve outstanding receivable balances
o Assist with training and mentoring Accounts Receivables Specialists
o Tactfully navigate challenging conversations while adapting to various communication styles
o Minimal travel to customer locations as needed to build and maintain relationships
o Required to exceed the expectations for department metrics, program Service Level Agreements and department Service Level Standards
o Illustrate initiative; proactively contact customers and merchants to address, identify and determine the root cause of issues
o Ability to act as a shift point of contact providing direction to the team while ensuring appropriate coverage is met
o Serve as a leader for TreviPay policies/procedures
o Maintain existing process and procedure documentation to ensure documents are always current.
o Assist in creating documentation for new processes and procedures
o Demonstrate professionalism: Maintain accountability, promote respect, stay work-focused, be punctual, demonstrate positive attitude, minimize conflict, encourage others
o Help create a culture of excellence by exceeding expectations for metrics and SLAS; providing ongoing learning sessions and collaborating with team and Leadership
o Provide assistance to internal departments to address program challenges impacting clients, merchants and customers, including after hours on call issues and incident management
o Proactively identify process enhancements that will improve department results and efficiencies
o Conduct testing and QA of the system including escalating system defects ensuring resolution
o Assist Leadership team in completing Receivable tasks for new program implementations.
o Interact with business customers to resolve outstanding receivable issues
o Facilitate the execution of collections treatment schedule, to include calls, treatment emails, account suspension, and recovery placement
o Make daily business to business collection calls
o Conduct account research and analysis
o Prepare and maintain various reports
o Maintain an accurate aging report
o Identify and execute necessary account adjustments
o Send aging details to outstanding customers
o Responsible for tracking and resolving outstanding payment issues
o Provide exceptional customer support while resolving outstanding receivables
o Route escalated requests and unresolved issues to the appropriate team members (e.g.: tier 2 or 3 or Leadership)
o Record customer interaction details, comments, and complaints within the CRM system
o Required to meet or exceed department metrics, program Service Level Agreements and department Service Level Standards
o Actively participate in learning sessions
o Provide feedback and collaborate with other team members to improve training and documentation for processes and procedures
o Demonstrate professionalism: Maintain accountability, promote respect, stay work-focused, be punctual, demonstrate positive attitude
o Participate in skip level meetings with Leadership to provide team, personal and program feedback; system program and role recommendations for improvements; requests for resources/tools for role, program, and system; effectively communicate needs from Leadership
o Accept the need for change and adapt positively to internal and external changes
o Provide feedback and assistance for processes and procedures for new program implementations
o Meet the criteria as outlined above and have 2 years related accounts receivable experience or the equivalent combination of education and experience
o Fluent in English (required); additional languages such as Dutch, German, French, or Spanish, etc. are a plus
o Strong ability to resolve challenging customer situation
o Solid negotiation skills under difficult circumstances
o Excellent listening skills
o Coachable with ability to improve performance based on feedback
o Highly competent with Outlook, Word and Excel
o Must be willing to share information, advice, and suggestions to help others to be more successful
o Ability to consistently exceed expectations in an ever-changing environment
o Proven ability to prioritize multiple tasks
o Strong critical thinking and analytical skills
o Professional written and verbal communication skills
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What we offer
Optimize Order-to-Cash With Our Fully Managed B2B Payments Platform
TreviPay, The Pay by Invoice CompanyTM, is a fully managed B2B payments platform for global brands. Proven to increase AOV and reduce DSO, our accounts receivable automation software, enhanced by AI, optimizes order-to-cash and integrates with all channels and ERPs. Delivering a superior payment experience, TreviPay is the choice of top retailers, manufacturers and travel companies, including Walmart, Lenovo and United Airlines. With more than four decades of experience powering over $8 Billion in global trade, TreviPay was named a Leader for Embedded Payment Applications by IDC and a top vendor in cash application by The Hackett Group. To experience Zero Touch A/R, visit www.trevipay.com.
Offices: 8650 College Blvd, Overland Park, Kansas 66210, US · 10-16 Queen Street, Level 12, Melbourne, Victoria 3000, US · Treubstraat 27, Rijswik, 2288 EH, NL
There are currently 43 open customer service & support positions in Rijswijk, Netherlands listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include AS Watson, Emerson, MVGM Nederland, NCC Group, TreviPay, among others. Browse the listings above to see every active employer.
Yes — 15 of the 43 open customer service & support positions offer remote or hybrid work (0 remote, 15 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
