Phalaborwa, Limpopo, South Africa · On-site
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Provides advice on a specific range of products to a specific allocated …
Skills: Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding
Phalaborwa, Limpopo, South Africa · On-site
Description: To manage and supervise all relevant Point of Sale (POS) transactions ensuring total Customer satisfaction. Handle all Cash Office and banking processes and related Point of Sale (POS) Administrative functio…
Skills: POS Management, Cash Handling, Banking Processes, Customer Service, People Management
Phalaborwa, Limpopo, South Africa · On-site
Description: Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy. Requirement: Grade 12 with at least 2 (two) years retail management experience Valid Drivers…
Skills: Retail Management, Accounting, Leadership, Administrative Skills, Human Resources
Phalaborwa, Limpopo, South Africa · On-site
Description: Protect and grow profitable market share within a Store in accordance to the Store, Division and Company strategy. Requirement: Grade 12 with at least 2 (two) years retail management experience Valid Drivers…
Skills: Retail Management, Accounting, Leadership, Administrative Skills, Human Resources
Phalaborwa, Limpopo, South Africa · On-site
Description: To manage and supervise all relevant Point of Sale (POS) transactions ensuring total Customer satisfaction. Handle all Cash Office and banking processes and related Point of Sale (POS) Administrative functio…
Skills: POS Management, Cash Handling, Banking Processes, Customer Service, People Management
Phalaborwa, Limpopo, South Africa · On-site
Description: Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirement: Minimum Grade 10 or NQF 3 and 1 (one) yea…
Skills: Customer Service, Merchandising, Stock Management, Housekeeping, Basic Calculations
Phalaborwa, Limpopo, South Africa · On-site
Description: Ensure comprehensive Customer service in Store. Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility. Requirement: Minimum Grade 10 or NQF 3 and 1 (one) yea…
Skills: Customer Service, Merchandising, Housekeeping, Basic Calculations, Stock Management
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Provide financial product advice to a specific market while managing customer relationships and identifying new business opportunities. Responsibilities include conducting solutions analysis, maintaining CRM data, and ensuring operational compliance with regulatory codes.
Requires a Grade 12 certificate, NQF Level 5 qualification, a valid driver's license with a vehicle, and FAIS compliance. A minimum of 3 years of experience, preferably in sales, and computer literacy are essential.
Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation.
Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Requirements: Skills, Qualifications and Experience required
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
The Old Mutual Story!
Old Mutual Limited is a premium pan-African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries. We have been helping our customers achieve their lifetime financial goals for over 170 years by investing their funds in ways that create positive futures for them, their families, their communities and broader society. In this way, we significantly contribute to improving the lives of our customers and their communities while ensuring a sustainable future for our business. We employ more than 30 000 people and operate in 14 countries across two regions Africa (South Africa, Namibia, Botswana, Zimbabwe, Kenya, Malawi, Tanzania, Nigeria, Ghana, Uganda, Rwanda, South Sudan and eSwatini) as well as Asia (China) So why work here? We believe you can shape the future with us – a future where we build a better Africa together. That’s why we’re committed to creating opportunities that will give you an edge on the rest. Once you’re part of our team, you will have access to the best breed of advice, tools and frameworks that will equip you to be your exceptional best. #MomentsThatMatter
Offices: 107 Rivonia Road, Sandton, Gauteng 2196, ZA · Jan Smuts Drive, Pinelands, Cape Town, Western Cape 7405, ZA
There are currently 7 open customer service & support positions in Phalaborwa, South Africa listed on Clera. New openings are added daily as companies post roles.
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