Nusa Dua, Bali, Indonesia · On-site
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleani…
Skills: Quality Inspection, Staff Supervision, Scheduling, Employee Training, Conflict Resolution
Nusa Dua, Bali, Indonesia · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Customer Service, Booking Management, SOP Development, Member Engagement, Onboarding
Nusa Dua, Bali, Indonesia · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Customer Service, Sales Techniques, Verbal Communication, Written Communication, Problem Solving
Nusa Dua, Bali, Indonesia · On-site
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up call…
Skills: Guest Relations, Telephone Etiquette, Communication Skills, Problem Solving, Point-of-Sale Systems
Nusa Dua, Bali, Indonesia · On-site
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all ch…
Skills: Guest Relations, Payment Processing, Reservation Management, Front Desk Operations, Communication Skills
Nusa Dua, Bali, Indonesia · On-site
POSITION SUMMARY Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. C…
Skills: Staff Supervision, Scheduling, Customer Service, Sales, Inventory Management
Nusa Dua, Bali, Indonesia · On-site
JOB SUMMARY Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the devel…
Skills: Strategic Planning, Financial Management, Culinary Leadership, Budgeting, Customer Service
Nusa Dua, Bali, Indonesia · On-site
JOB SUMMARY Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker…
Skills: Spa Management, Budget Management, Customer Service, Employee Supervision, Inventory Management
Nusa Dua, Bali, Indonesia · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Customer Service, Booking Management, Member Engagement, Onboarding, Reporting
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Oversee the cleanliness and quality standards of guest rooms and public areas while coordinating efforts between Housekeeping, Engineering, and the Front Office. Manage daily staff activities, including scheduling, training, and performance coaching to ensure operational efficiency.
Requires a high school diploma or GED and at least one year of related work experience. Candidates must have at least one year of supervisory experience and the physical ability to lift up to 55 pounds.
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
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