Marriott International Hotels, Inc.Nusa Dua, Bali, Indonesia · On-site
POSITION SUMMARY Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservati…
Skills: Scheduling Software, Customer Service, Retail Sales, Payment Processing, Guest Relations
Marriott International Hotels, Inc.Nusa Dua, Bali, Indonesia · On-site
POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dini…
Skills: Guest Relations, Seating Management, Professional Communication, Telephone Etiquette, Customer Service
Marriott International Hotels, Inc.Nusa Dua, Bali, Indonesia · On-site
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Mar…
Skills: Guest Relations, Front Office Management, Payment Processing, Staff Supervision, Conflict Resolution
Nusa Dua, Bali, Indonesia · On-site
Safety and Security ▪ Report works related accidents, or other injuries immediately upon occurrence to manager/supervisor. ▪ Follow company and department safety and security policies and procedures to ensure a clean, sa…
Skills: Guest Relations, Check-in/Check-out, Conflict Resolution, Professional Communication, Concierge Operations
Marriott International Hotels, Inc.Nusa Dua, Bali, Indonesia · On-site
POSITION SUMMARY Renaissance Navigators use their passion for discovery to add creativity and originality to the way they deliver unique and personalized experiences to guests and ambassadors alike. The successful Naviga…
Skills: Guest Relations, Local Area Expertise, Relationship Building, Innovation, Communication
Marriott International Hotels, Inc.Nusa Dua, Bali, Indonesia · On-site
POSITION SUMMARY Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. A…
Skills: Room Status Verification, Staff Coordination, Reporting, Interdepartmental Communication, Time Management
Marriott International Hotels, Inc.Nusa Dua, Bali, Indonesia · On-site
POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy…
Skills: Housekeeping, Guest Service, Cleaning, Sanitization, Time Management
Marriott International Hotels, Inc.Nusa Dua, Bali, Indonesia · On-site
POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy…
Skills: Housekeeping, Cleaning, Guest Service, Floor Care, Time Management
Marriott International Hotels, Inc.Nusa Dua, Bali, Indonesia · On-site
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties …
Skills: Team Leadership, Guest Service, Inventory Management, Staff Training, Scheduling
Nusa Dua, Bali, Indonesia · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Customer Service, Sales Techniques, Verbal Communication, Written Communication, Problem Solving
Marriott International Hotels, Inc.Nusa Dua, Bali, Indonesia · On-site
POSITION SUMMARY Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. C…
Skills: Staff Supervision, Scheduling, Customer Service, Sales, Inventory Management
Nusa Dua, Bali, Indonesia · On-site
We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our ded…
Skills: Customer Service, Booking Management, Member Engagement, Onboarding, Reporting
Marriott International Hotels, Inc.
Nusa Dua, Bali, Indonesia • On-site
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Manage spa and salon reservations, guest check-ins, and payment processing while promoting retail products and services. Coordinate with other departments to ensure facility maintenance and provide a high standard of luxury hospitality to guests.
Requires a high school diploma or GED and less than one year of related work experience. Candidates must be able to perform physical tasks such as standing for long periods and lifting up to 10 pounds.
Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Stock and maintain retail sales items and promote the sale of retail items and additional spa services. Maintain knowledge of spa services and amenities. Maintain knowledge of current trends within the spa industry. Obtain assigned bank and account for contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Communicate housekeeping, engineering and maintenance needs to the relevant departments.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
There are currently 32 open customer service & support positions in Nusa Dua, Indonesia listed on Clera. New openings are added daily as companies post roles.
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