Kwun Tong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial in…
Skills: Equities, Options, Futures, FX, Analytical Thinking
Kwun Tong, Hong Kong Island, Hong Kong S.A.R. • Hybrid
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Liaise with global clients to handle inquiries via email, chat, and phone while educating them on proprietary trading platforms. Troubleshoot issues and coordinate with internal departments such as Legal, Compliance, and Risk to resolve client problems.
Requires a Bachelor's degree and preferably 2-3 years of experience in customer or financial services, though fresh graduates with strong core competencies are considered. Proficiency in English and Chinese is required, and SFC licensing for RA type 1, 2, 3 is preferred.
Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
As part of our Client Services group, you will liaise with Interactive Brokers’ clients from around the globe, including but not limited to professional retail clients, advisors and broker-dealers. Our goal is to develop and maintain long-term client relationships through responsive, superior and high-touch service while we continue to advance on technology and expand our global product offerings.
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Company Benefits & Perks
The Professional’s Gateway to the World’s Markets.
Rated #1 Active Traders and #1 International Trading in 2025 by StockBrokers.com. Interactive Brokers Group (Nasdaq: IBKR) and its affiliates provide automated trade execution and custody of securities, commodities, foreign exchange, and forecast contracts around the clock on over 160 markets in numerous countries and currencies from a single unified platform to clients worldwide. We serve individual investors, hedge funds, proprietary trading groups, financial advisors and introducing brokers. Our four decades of focus on technology and automation have enabled us to equip our clients with a uniquely sophisticated platform to manage their investment portfolios. We strive to provide our clients with advantageous execution prices and trading, risk and portfolio management tools, research facilities and investment products, all at low or no cost, positioning them to achieve superior returns on investments. Interactive Brokers has consistently earned recognition as a top broker, garnering multiple awards and accolades from respected industry sources such as Barron's, Investopedia, Stockbrokers.com, and many others. Interactive Brokers Group’s consolidated equity capital exceeds $17 billion. Throughout its history, the company’s mission has remained unchanged: Create technology to provide liquidity on better terms. Compete on price, speed, size, diversity of global products and advanced trading tools. Interactive Brokers LLC is a member of NYSE, FINRA, SIPC. For more information, visit: ibkr.com.
Offices: 2 Pickwick Plaza, Greenwich, Connecticut 06830, US · 209 S La Salle St, Chicago, IL 60604, US
There are currently 21 open customer service & support positions in Kwun Tong, Hong Kong S.A.R. listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Interactive Brokers, DBS Bank, Bupa, CASETiFY, among others. Browse the listings above to see every active employer.
Yes — 10 of the 21 open customer service & support positions offer remote or hybrid work (0 remote, 10 hybrid).
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