Helsinki, Uusimaa, Finland · On-site
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while ma…
Skills: Sales Techniques, Revenue Maximization, Guest Loyalty, Up-selling, Reservation Management
Helsinki, Uusimaa, Finland · On-site
Front Desk Guest Service Agent Location: Holiday Inn Kyoto Gojo Job Summary At Holiday Inn®, we believe travel should be comfortable, welcoming, and feel a little like home. As a Front Desk Guest Service Agent, you will …
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Helsinki, Uusimaa, Finland · On-site
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Helsinki, Uusimaa, Finland · On-site
Thank you for your interest in this opportunity! Your application will only be considered complete after completing a digital assessment. At the end of the application process, and if you meet the necessary criteria for …
Skills: Customer Service, Empathy, Active Listening, Problem Solving, Attention To Detail
Helsinki, Uusimaa, Finland · On-site
¡Gracias por tu interés en esta oportunidad! Tu candidatura solo se considerará completa tras la realización de una evaluación digital. Al final del proceso de candidatura, y si cumples con los criterios necesarios para …
Skills: Customer Service, Effective Communication, Organization, Attention To Detail, Teamwork
Helsinki, Uusimaa, Finland · On-site
We are a company for everyone and by everyone. With a solid and inclusive foundation, MC focuses on people to make life simpler for customers, employees, and community members. We create value with everyone's contributio…
Skills: Customer Service, Effective Communication, Organization, Attention To Detail, Teamwork
Helsinki, Uusimaa, Finland · On-site
¡Gracias por tu interés en esta oportunidad! Tu candidatura solo se considerará completa tras la realización de una evaluación digital. Al final del proceso de candidatura, y si cumples con los criterios necesarios para …
Skills: Sales Orientation, Customer Focus, Retail Sales, Communication, Teamwork
Helsinki, Uusimaa, Finland · Hybrid
Job ID: 3414 Would you like to help make a difference for our customers and for Collection? We are looking for a Collection Employee with solid experience within Debt Collection. We are looking for a Senior Debt Collecti…
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Helsinki, Uusimaa, Finland · On-site
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Helsinki, Uusimaa, Finland · On-site
We are a company for everyone, created by everyone. With a strong and inclusive foundation, MC remains people-focused to simplify the lives of our customers, employees, and community members. We create value with everyon…
Skills: Customer Service, Empathy, Active Listening, Problem Solving, Attention To Detail
Helsinki, Uusimaa, Finland · On-site
Thank you for your interest in this opportunity! Your application will only be considered complete after completing a digital assessment. At the end of the application process, and if you meet the necessary criteria for …
Skills: Customer Service, Effective Communication, Organization, Attention To Detail, Teamwork
Helsinki, Uusimaa, Finland · On-site
Somos uma empresa de todos e para todos. Com uma base sólida e inclusiva, a MC mantém o foco nas pessoas, para tornar a vida mais simples a clientes, colaboradores ou membros das comunidades. Criamos valor com o contribu…
Skills: Customer Service, Effective Communication, Organization, Attention to Detail, Teamwork
Helsinki, Uusimaa, Finland · On-site
Obrigado pelo teu interesse nesta oportunidade! A tua candidatura só será considerada completa após a realização de um assessment digital. No final da candidatura, e caso cumpras os critérios necessários para a função, r…
Skills: Sales Orientation, Customer Focus, Retail Experience, Communication, Teamwork
Helsinki, Uusimaa, Finland · On-site
We are a company for everyone and by everyone. With a solid and inclusive foundation, MC focuses on people, making life simpler for customers, employees, and community members. We create value with everyone's contributio…
Skills: Team Leadership, Operational Management, Conflict Management, MS Office, Data Analysis
Helsinki, Uusimaa, Finland · On-site
Somos uma empresa de todos e para todos. Com uma base sólida e inclusiva, a MC mantém o foco nas pessoas, para tornar a vida mais simples a clientes, colaboradores ou membros das comunidades. Criamos valor com o contribu…
Skills: Team Management, Fresh Produce Management, MS Office, Customer Orientation, Performance Monitoring
Helsinki, Uusimaa, Finland · On-site
Somos uma empresa de todos e para todos. Com uma base sólida e inclusiva, a MC mantém o foco nas pessoas, para tornar a vida mais simples a clientes, colaboradores ou membros das comunidades. Criamos valor com o contribu…
Skills: Customer Service, Cashiering, Inventory Restocking, Fresh Produce Handling, Empathy
Helsinki, Uusimaa, Finland · On-site
¡Gracias por tu interés en esta oportunidad! Tu candidatura solo se considerará completa tras la realización de una evaluación digital. Al final del proceso de candidatura, y si cumples con los criterios necesarios para …
Skills: Customer Service, Effective Communication, Organization, Attention To Detail, Teamwork
Helsinki, Uusimaa, Finland · On-site
Obrigado pelo teu interesse nesta oportunidade! A tua candidatura só será considerada completa após a realização de um assessment digital. No final da candidatura, e caso cumpras os critérios necessários para a função, r…
Skills: Sales Orientation, Customer Focus, Retail Experience, Goal Orientation, Communication
Helsinki, Uusimaa, Finland · On-site
Obrigado pelo teu interesse nesta oportunidade! A tua candidatura só será considerada completa após a realização de um assessment digital. No final da candidatura, e caso cumpras os critérios necessários para a função, r…
Skills: Customer Service, Effective Communication, Organization, Attention to Detail, Teamwork
Helsinki, Uusimaa, Finland · On-site
¡Gracias por tu interés en esta oportunidad! Tu candidatura solo se considerará completa tras la realización de una evaluación digital. Al final del proceso de candidatura, y si cumples con los criterios necesarios para …
Skills: Sales Orientation, Customer Focus, Retail Sales, Communication, Teamwork
Helsinki, Uusimaa, Finland • On-site
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Manage guest requests and reservations while utilizing sales techniques to maximize revenue and maintain brand loyalty. Provide administrative support to the Sales & Marketing department and assist in training and motivating staff.
Requires a high school diploma or GED equivalent and at least 2 years of related work experience. No prior supervisory experience is required.
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
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