Launch your professional journey in the rapidly expanding financial technology sector! We are actively seeking motivated French-Speaking Customer Success Specialists to join our main operational center in Lisbon, Portuga…
Skills: French Fluency, English Proficiency, Customer Support, Analytical Troubleshooting, Financial Compliance
Operacional de Proximidade 40H - Substituição de Baixa - My Auchan Cascais I
Cascais, Portugal · On-site
Entry level
Junta-te a esta equipa com o propósito de Alimentar uma Vida Melhor e Cuidar do Planeta. Construímos todos os dias, juntos, com uma grande ambição: ser a marca preferida dos nossos clientes, parceiros, cidadãos, acionist…
Op. Posto de Abastecimento | São Domingos de Rana (Trajouce)
Cascais, Portugal · On-site
Entry level
A PRIO está a recrutar um(a) profissional para integrar a nossa equipa do posto de abastecimento da PRIO de Trajouce (substituição de férias). A PRIO é a maior produtora de biocombustíveis nacional, opera e abastece uma …
Op. Posto de Abastecimento | São Domingos de Rana (Trajouce)
Cascais, Portugal · On-site
Entry level
A PRIO está a recrutar um(a) profissional para integrar a nossa equipa do posto de abastecimento da PRIO de Trajouce (substituição de férias). A PRIO é a maior produtora de biocombustíveis nacional, opera e abastece uma …
Skills: Customer Service, Cashiering, Stock Replenishment, Basic Computer Skills, Communication
Online Filings
Customer Experience Specialist
Cascais, Portugal · Hybrid
$1k–$1k/mo
Senior
About Online Filings Our mission is to empower entrepreneurs to realise their dreams and focus on what truly matters. Our Online Filings platform and software simplifies, automates, and eliminates business administrative…
Contact Center - Linha de Saúde Auto (M/F) - Estoril
Cascais, Portugal · On-site
Mid level
Procuras um desafio dinâmico e comercial? Junta-te à Linha de Saúde Auto MYFORCE! A MYFORCE conta com mais de 90 oficinas em Portugal, mais de 500 colaboradores e foi distinguida em 2026 com os prémios Boa Escolha e Marc…
Vem descobrir como é trabalhar no comércio. Na Auchan Retail Portugal o cliente é o centro da nossa atenção, mas são as nossas equipas que merecem os maiores elogios. Contribui para a diferença e constrói a tua carreira …
Customer Service Representative – Ukrainian Speaking
Cascais, Portugal · On-site
$975/hr–$1k
Entry level
Customer Service Representative – Ukrainian Speaking Location: Portugal For an international company based in Portugal, we are looking for Ukrainian-speaking Customer Service Advisors. Key Responsibilities: Manage custom…
Skills: Ukrainian Language, English Language, Customer Support, Communication Skills, Problem Solving
Bem-vindo ao universo Caetano. Somos a organização que reúne as empresas da Salvador Caetano dedicadas à distribuição e reparação automóvel, com forte presença em Portugal e Espanha. Representamos 21 marcas automóveis, c…
A PRIO está a recrutar uma equipa de profissionais para integrar a nossa nova equipa do posto de abastecimento da PRIO da Parede. A PRIO é a maior produtora de biocombustíveis nacional, opera e abastece uma rede de mais …
Bem-vindo ao universo Caetano. Somos a organização que reúne as empresas da Salvador Caetano dedicadas à distribuição e reparação automóvel, com forte presença em Portugal e Espanha. Representamos 21 marcas automóveis, c…
Skills: Customer Service, Phone Etiquette, Scheduling, Invoicing, Digital Tools
Olala!
Bartender
Cascais, Portugal · On-site
Mid level
About Olala! Olala! is an international hospitality and real estate group, developing, owning, and operating hotels, vacation rentals, and food & beverage concepts worldwide. Since 1996, we have built a presence in 17 ci…
Skills: Mixology, Beverage Service, Team Supervision, Inventory Management, Cocktail Development
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Full-time
Attendance Bonus, Meal Allowance, Career Advancement, Company Housing, Flight Coverage, Relocation Assistance
Posted 38d ago
~40 hrs/week
Responsibilities
Provide omnichannel support to French-speaking users regarding digital wallets, identity verification, and payment processing. Handle complex billing inquiries and ensure strict adherence to financial security and regulatory protocols.
Requirements
Requires native or near-native French fluency and upper-intermediate English (B2). Candidates should possess a growth mindset, professional dependability, and comfort with digital software tools.
Full job description
Launch your professional journey in the rapidly expanding financial technology sector! We are actively seeking motivated French-Speaking Customer Success Specialists to join our main operational center in Lisbon, Portugal. In this role, you will represent a globally recognized leader in digital payment solutions, serving as the essential link for users navigating financial platforms. This is an incredible opportunity to build a sustainable corporate career in Fintech while immersing yourself in the culture of Portugal's dynamic capital.
Your Core Responsibilities
In this role, your daily contributions go far beyond basic customer support. You will be instrumental in guiding users through the digital payment landscape, ensuring every transaction is smooth and secure.
Omnichannel Customer Care: Support French-speaking users via phone, email, and chat regarding digital wallets, identity verification, and payment processing.
Analytical Troubleshooting: Take charge of complex billing inquiries and technical platform glitches, delivering swift and precise solutions.
Security & Compliance: Strictly follow financial safety protocols and regulatory standards to protect confidential data and confirm transaction validity.
Global Collaboration: Coordinate with an international team, utilizing your English skills to connect with internal technical experts and management.
Performance Metrics: Consistently achieve performance targets (KPIs) to maintain premium service standards and foster brand loyalty.
Candidate Profile
We value a strong work ethic, dependability, and excellent communication skills above all else. No prior fintech or financial services experience is necessary, as we provide a comprehensive, fully paid training program to set you up for success.
Minimum Requirements:
Language Skills: Native or near-native fluency in written and spoken French, paired with an upper-intermediate level of English (minimum B2) for internal communication and training.
Growth Mindset: A strong desire to learn and establish a long-term career path within the digital finance sector.
Professional Dependability: A punctual, reliable team player dedicated to supporting both colleagues and customers.
Tech Savviness: Comfort working with multiple software systems and a natural ability to adapt to new digital tools.
Compensation, Perks & Benefits
We provide a highly structured and competitive rewards package designed to support your financial and professional well-being:
Base Salary: €930 gross per month, distributed 14 times a year (which includes the standard local summer and Christmas bonus allocations).
Attendance Bonus: An extra €65 gross monthly incentive for excellent punctuality and reliability.
Meal Allowance: €7.63 per working day, provided via a dedicated corporate meal card.
Career Advancement: Clear, internal pathways to transition into Senior Specialist, Quality Assurance, or Leadership roles.
Comprehensive Relocation Support
If you are moving to Portugal from another country, we make your transition completely stress-free:
Company Housing: Rent-free accommodation in a private room within a fully managed, shared company apartment—saving you the hassle of searching the local rental market.
Travel & Admin Assistance: Your flight to Lisbon will be fully covered, and our dedicated team will help you navigate local bureaucracy (including obtaining your NIF and Social Security setup).
Life in Lisbon
Lisbon is widely recognized as one of Europe's finest cities for young professionals. Boasting stunning historic charm, a world-famous food scene, and quick access to beautiful Atlantic beaches, it offers the perfect mix of career growth and a relaxed, sunny lifestyle.
How many Customer Service & Support jobs are open in Cascais, Portugal right now?
There are currently 50 open customer service & support positions in Cascais, Portugal listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Cascais, Portugal?
Companies currently hiring include Auchan Retail, Caetano Auto, Jerónimo Martins, METRO France, Schwarz IT KG, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Cascais, Portugal?
Yes — 1 of the 50 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Customer Service & Support jobs in Cascais, Portugal?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.