Customer Service & Support Jobs in Blue Springs, MO (Now Hiring) — 6 open

Description

Job Title: Dining Room Associate

Reports to: Dining Room Manager

FLSA Status: Non-Exempt

Position Scope: The Dining Room Associate is responsible for the operation of meal preparation, set up and services within the community while providing excellent customer service to our residents and guests in a caring and personalized atmosphere.

ABOUT US: Evolve Senior Living was founded on the premise of change. We believe the senior living industry needs to change to appropriately address the needs of tomorrow’s work force and residents. Evolve represents the notion of continuous improvement in our delivery of services for the elderly, providing a safe and dependable environment for our team members and commitment to leading the discussion on change within the senior living sector.  

ABOUT YOU: A compassionate team member who seeks an opportunity to do what you love, while touching the lives of those people we have the honor to care for and serve. An entrepreneurial spirit who is excited and motivated by the prospect of change and continuously improving the services we provide. 

RESPONSIBILITIES:

• Supports the mission, core values and goals of the organization, upholding and promoting company culture and vision. 
• Completes all hours of state mandated continuing education each year.
• Promotes and displays a spirit of teamwork in performance of daily duties through cooperative interactions with co-workers and other departments.
• Supports a positive and professional image through actions and dress.
• Promotes the property in a positive manner and effectively communicates the organization’s values to residents, visitors, co-workers, and the community.
• Take food and drink orders from residents and guests accurately and with a positive attitude.
• Engage with residents in a friendly manner.
• Deliver meals to residents’ rooms. 
• Knowledge of the menu, with the ability to make suggestions.
• Ensure tables are enjoying their meals and take action to correct any problems.
• Perform end of shift duties in dining and kitchen.
• Clear, clean, and set tables. 
• Performs other duties consistent with the position as assigned.

Requirements

QUALIFICATIONS:

• Must have a strong understanding of the English language, sufficient to speak, read and write. 
• Experience providing excellent customer service.
• A positive attitude and ability to work well cooks and other staff.
• Able to perform high-quality work while unsupervised.
• Ability to deliver orders in a timely manner.
• Flexible availability during dining operations hours, and servers must be willing to work any shift to meet staffing needs.

PHYSICAL QUALIFICATIONS:

• Walk/Stand/Sitting – must be able to continuously perform duties that incorporate walking, standing, or sitting.
• Environment Condition – must be able to perform work both inside and outside.
• Lift - constantly 0 – 10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Carry - constantly 0 – 10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Push - constantly 0 – 10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Climb – must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available.
• Bend – must be able to bend at the waist, knees, hips and spine on a frequent basis, may require frequently manipulating weights of 25 pounds or more.
• Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.
• Reach - may occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more.
• Sensory Vision – must be able to read clearly with or without corrective lenses.
• Hear - Must be able to hear telephone, audible alarms, bells, and signals related to resident safety with or without hearing devices.
• Speech/Language – must have strong command of English sufficient to read and write and interpret medical and administration information.