(American English) Customer Support Consultant (LATAM)
Arequipa, Arequipa, Peru · Remote Solely
Entry level
Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer …
Skills: Customer support, Technical troubleshooting, Communication, CRM systems, Data handling
PROMOTOR DE SERVICIOS AGENCIA PARQUE INDUSTRIAL AREQUIPA
Arequipa, Arequipa, Peru · On-site
Entry level$1.1B raised
ID de la solicitud: 269377 Gracias por tu interés en ser parte de Scotiabank Perú, apreciamos tu postulación. Estamos en la búsqueda de personas con talento que quieran crecer y lograr los objetivos de nuestra organizaci…
ID de la solicitud: 269412 Gracias por tu interés en ser parte de Scotiabank Perú, apreciamos tu postulación. Estamos en la búsqueda de personas con talento que quieran crecer y lograr los objetivos de nuestra organizaci…
ID de la solicitud: 270025 Gracias por tu interés en ser parte de Scotiabank Perú, apreciamos tu postulación. Estamos en la búsqueda de personas con talento que quieran crecer y lograr los objetivos de nuestra organizaci…
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who …
ID de la solicitud: 263735 Gracias por tu interés en ser parte de Scotiabank Perú, apreciamos tu postulación. Estamos en la búsqueda de personas con talento que quieran crecer y lograr los objetivos de nuestra organizaci…
ID de la solicitud: 266881 Gracias por tu interés en ser parte de Scotiabank Perú, apreciamos tu postulación. Estamos en la búsqueda de personas con talento que quieran crecer y lograr los objetivos de nuestra organizaci…
ID de la solicitud: 263870 Gracias por tu interés en ser parte de Scotiabank Perú, apreciamos tu postulación. Estamos en la búsqueda de personas con talento que quieran crecer y lograr los objetivos de nuestra organizaci…
Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life. Our …
NOTE: This position is affiliated with our Arequipa, Peru office; however, candidates may be based anywhere within Peru, provided they are authorized to work in Peru. Visa sponsorship is not available for this position. …
Skills: Localization Engineering, memoQ, HTML, CSS, XML
Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life. Our …
Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life. Our …
Skills: Mechanical engineering, Mechatronics, Metallurgy, Field support, Contract management
Ingeniero de Servicios Ubicación: Arequipa, Perú Modalidad: Presencial Qué hacemos en Weir Somos líderes globales en tecnología minera para un futuro sostenible. Ayudamos a nuestros clientes a extraer los recursos que el…
Skills: Technical support, Equipment monitoring, Field coordination, Commissioning, Quotation management
(fluent English & Spanish) Sales Consultant (Future Openings, remotely)
Arequipa, Arequipa, Peru · Remote Solely
Entry level
Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer …
Skills: Sales pipeline management, Negotiation, Prospecting, Customer happiness, Digital marketing
Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life. Our …
Promotor De Servicios AGENCIA C.C. AREQUIPA CENTER
Arequipa, Arequipa, Peru · On-site
Entry level$1.1B raised
ID de la solicitud: 269081 Gracias por tu interés en ser parte de Scotiabank Perú, apreciamos tu postulación. Estamos en la búsqueda de personas con talento que quieran crecer y lograr los objetivos de nuestra organizaci…
Skills: Cash handling, Sales, Customer service, Financial products, Microsoft Office
Live the Dash Travel is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality serv…
Skills: Client Support, Luxury Travel Planning, Itinerary Management, Written Communication, Verbal Communication
Job Description Live the Dash Travel is seeking a Remote Travel Client Experience Representative to support clients throughout their travel journey—from initial planning and booking to post-trip follow-up. This role is i…
Skills: Written Communication, Verbal Communication, Customer Service, Organizational Skills, Attention To Detail
What if your knowledge of Spanish language could help improve the AI. WHAT YOU'LL DO Submit two audition recordings: one natural, unscripted sample (~30 seconds) and one scripted customer-service sample (~30 seconds) If …
Skills: Native Spanish Speaking, Audio Recording, Customer Service Communication, Home Studio Operation, WAV Audio Formatting
Gerente Zonal Banca Comercial Provincia - Zona Arequipa
Arequipa, Arequipa, Peru · On-site
Senior$1.1B raised
ID de la solicitud: 262521 Gracias por tu interés en ser parte de Scotiabank Perú, apreciamos tu postulación. Estamos en la búsqueda de personas con talento que quieran crecer y lograr los objetivos de nuestra organizaci…
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Contract
Flexible schedule, Remote work, Inclusive international environment, Compensation in USD, Referral program, Internal health policy
Posted 1d ago
~40 hrs/week
Remote in Arequipa, Arequipa, Peru
Responsibilities
Deliver outstanding customer support via phone, chat, and email while building strong customer relationships. Maintain a deep understanding of client solutions and handle sensitive data with care and security.
Requirements
Requires at least 6 months of experience in a customer support role and excellent English communication skills. Candidates must be tech-savvy and possess a personal computer with a stable internet connection.
Full job description
Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?
Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.
What you will do:
Deliver outstanding customer support via phone calls, chats, and emails;
Build strong and lasting customer relationships;
Keep up with evolving tools and technology;
Handle sensitive customer data with care and security;
Apply the latest and greatest customer happiness practices;
Maintain deep understanding of client solutions and meet KPI.
What you need to succeed in this role:
Excellent English communication skills (C1/C2 for both spoken and written);
At least 6 months experience in customer support role;
Tech-savvy, able to test and troubleshoot basic technical issues;
Quickly grasps new tools, processes, and product features;
Excellent at managing multiple projects at once;
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
Will be a great plus:
Experience with CRM systems.
Benefits:
Flexible schedule;
Opportunity to cooperate fully remotely;
Inclusive international environment;
Compensation in USD;
Rewards for referring friends;
Balance between project workload and personal time, but also – internal health policy;
Responsive leadership interested in your development and long-lasting cooperation;
Greenhouse conditions for self-development;
A culture built on trust, with no time-tracking requirements.
*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!
Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
Know someone perfect for the role? Refer them and get rewarded!
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.
An Intelligent Support-as-a-Service company that provides secure technical, customer support and CX services.
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Founded
2010
Headquarters
Wilmington, Delaware
LinkedIn followers
213,617
SupportYourApp is an Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.
Reasons to count on us:
• Over 16 years of experience
• Over 1300 professionals on a team
• Over 60 operational languages
• PCI DSS Certified Level 1 Service Provider
• ISO/IEC 27001 certification
• GDPR-, CCPA-, and HIPAA-compliance
• Refined processes of onboarding, learning, and human development
• Customer-focused consultants with exceptional language skills
Our services include, but are not limited to:
• Customer support (Front desk, Tier 1)
• Technical support (Tier 1-3)
• Social media customer service
• CX services
• AI-powered support teams
• System setup and Integration
• Reception desk services
• Back-office services (data entry, content moderation & enrichment)
• KYC and ID verification
• Data annotation
📚 Check out our course on Udemy → https://www.udemy.com/course/customer-support-101-building-excellence/?couponCode=536430084CA64453549A
Every company is different and requires a unique experience. That’s why we have an individual approach and offer a tailored solution to every client.
We are all diverse, but we have one goal — to support people. We support. You grow. AI scales it all.
Offices: 1007 North Orange Street, 122, Wilmington, Delaware 19801, US · Av. del Libertador 2442, 4th Floor, Buenos Aires, Olivos B1636DSR, AR · Bulevar Milutina Milankovića 9z, Belgrade, 11070, RS
Customer Service OutsourcingOnline chat outsourcing24/7 Support Outsourcing ServicesOutsourced Call CenterTechnical SupportAI-powered support teamsSocial Media Customer ServiceData AnnotationCustomer SupportKYC and ID verification
How many Customer Service & Support jobs are open in Arequipa, Peru right now?
There are currently 26 open customer service & support positions in Arequipa, Peru listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Arequipa, Peru?
Companies currently hiring include Scotiabank, Metso, Live the Dash Travel, SupportYourApp, 24 Hour Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Arequipa, Peru?
Yes — 8 of the 26 open customer service & support positions offer remote or hybrid work (6 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in Arequipa, Peru?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.