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Full-time
Private medical insurance, Life and income protection, 24-days annual leave, Enhanced parental leave, Tailored learning and development opportunities, Flexible working hours
Posted 25d ago
~40 hrs/week
Responsibilities
The Solution Lead acts as the primary technical partner to project managers, defining scope and ensuring successful delivery of passenger flow and predictability solutions. They lead discovery workshops, translate customer operational requirements into technical plans, and serve as the key point of contact throughout the project lifecycle.
Requirements
Candidates should have experience in solution delivery, implementation consulting, or technical project delivery within software or operational technology environments. Strong data literacy, stakeholder management skills, and familiarity with data-driven systems or analytics platforms are essential for this role.
Full job description
Solution Lead
Department: Service Delivery
Employment Type: Permanent - Full Time
Location: London, UK
Description
Overview of the Role:
At Veovo, we help airports, transport hubs and major venues understand how people move through their environments, enabling smarter operational decisions and better passenger experiences.
As a Solution Lead, you'll be the crucial link between our customers, project managers and implementation teams. You'll work with customers to understand their operational challenges, translate their requirements into scalable solutions, and ensure successful delivery of Veovo's passenger predictability and flow management technology.
This is a highly visible and varied role that combines customer engagement, data-driven problem solving, technical consultancy and project delivery. You'll help organisations optimise passenger flow, predict congestion, improve queue performance and make better use of real-time operational data.
No two days are the same. One day you may be running a customer workshop, the next reviewing passenger-flow data, advising on sensor placement, or helping an implementation team solve a complex operational challenge.
Your Key Responsibilities
Act as the primary technical partner to Project Managers, helping define scope, identify risks, and ensure successful delivery of customer projects.
Lead discovery workshops and work closely with customers to understand operational requirements, passenger flow challenges and business objectives.
Translate customer needs into clear technical requirements and implementation plans for delivery teams.
Design and validate passenger flow and data collection solutions that deliver measurable operational value.
Collaborate with implementation consultants, data specialists and project teams to ensure solutions are deployed successfully and meet customer expectations.
Serve as the key technical point of contact throughout the project lifecycle for both customers and internal stakeholders.
Support the design of data-driven solutions using operational, passenger and queueing datasets.
Advise on hardware deployments, including camera and LiDAR placement, to ensure effective coverage and data collection.
Promote best practices, documentation standards and knowledge sharing across the wider delivery organisation.
Conduct solution reviews and contribute to continuous improvement of Veovo's implementation methodology.
What We’re Looking For:
Experience in solution delivery, implementation consulting, or technical project delivery within software, analytics, or operational technology environments.
Strong data literacy, with the ability to interpret datasets and explain insights to both technical and non-technical audiences.
Experience gathering requirements and translating business needs into practical technical solutions.
Confident communicator with strong stakeholder management and customer-facing skills.
Familiarity with SQL, databases, or data-driven systems.
Highly organised, proactive, and comfortable managing multiple priorities.
Nice to Have
Experience with passenger flow, queue management, or operational analytics.
Background in aviation, transport, rail, cruise, attractions, or other high-volume operational environments.
Experience working with time-series/time-scaled datasets.
Exposure to Tableau, Power BI, or similar analytics platforms.
Familiarity with cameras, LiDAR, sensor technologies, or computer vision solutions.
Consulting, professional services, or implementation consulting experience.
What We Can Offer You
Competitive salary
Private medical insurance
Life and income protection
24-days annual leave
Enhanced parental leave
Tailored learning and development opportunities
Flexible working hours and remote-work opportunities
Interested?
If this role sounds like a good fit for you, please click on the “Apply” button to submit your application.
To discover more about Veovo and how we’re using technology to transform airport operations, please visit our website and LinkedIn.
We are entering a new era, with utilities worldwide transforming to meet business and sustainability targets. For over 35 years Gentrack has been partnering with the world’s leading utilities, and more than 60 energy and water companies rely on us. Gentrack, with our partners Salesforce and AWS, are leading today’s transformation with g2.
g2 allows utilities to launch new propositions in days, reduce cost-to-serve and lead in total experience.
AIRPORTS
Gentrack’s Veovo brand provides software to unlock operational and revenue insights, enabling airports to run more efficiently, uncover new growth opportunities and build outstanding traveller experiences. 110 airports globally use Veovo solutions. Product information is available at: www.veovo.com
MORE INFORMATION
Gentrack is a publicly listed company: (NSX/ASX: GTK).
INVESTORS
Please see www.gentrack.com/investor-centre/
How many Consulting jobs are open in Greater London, United Kingdom right now?
There are currently 512 open consulting positions in Greater London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Consulting roles in Greater London, United Kingdom?
Companies currently hiring include Publicis Groupe Holdings B.V., Analysys Mason, Deloitte, BCD Travel, ClearRoute, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Consulting jobs in Greater London, United Kingdom?
Yes — 401 of the 512 open consulting positions offer remote or hybrid work (20 remote, 381 hybrid).
How do I apply for Consulting jobs in Greater London, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.