Medical Assistant

Job Details: Level: Experienced, Job Location: CAdENT Central Hagerstown - Hagerstown, MD, Position Type: Full Time, Education Level: High School, Salary Range: $17.85 - $25.20Hourly, Travel Percentage: Up to 50% , Job Shift: Day, Job Category: Medical Assistant, Job Title: Medical Assistant

Travel: Hagerstown occasionally

Essential Job Responsibilities

ENT Back Office/Medical Assistant duties include but not limited to:

Patient vitals and intake health history and reason for visit
Assisting the doctor(s) with charting patient exam, assessment and plan
Ordering necessary tests, imaging etc
Managing follow-up care
Communicating with patients regarding their test results, prescriptions or other recommendations
Prepping and assisting in office procedures
Cleaning and sterilization of instruments
Inventory and stocking of medical supplies
Scribing
Allergy injections
Scanning, assigning and progress noting incoming documents and health records
Exam room setup and routing cleaning

Front Office Duties

Greet and check in patients that enter the office
Responsible for patient check in and check out related tasks.
Answer multi-phone lines
Work multiple scheduling system and multiple schedules
Check reports daily for cancelled or reschedule requests
Co-ordinate and schedule appointments for patients in person and on the phone
Reschedule appointments when changes occur in the schedule
Treat patients in a friendly, respectful, professional manner.
Responsible for the timeliness of the patient flow and the accuracy of the information received from the patient.
Have each patient sign in at the front desk for their appointment.
Have follow-up patients complete and update patient demographic form as needed
Healthcare insurance knowledge
Collecting co-pays and outstanding balances

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Qualifications: Education: High school diploma or general equivalency diploma (GED), medical assistant diploma from an accredited vocational institution, or a community college course in medical assisting preferred.

Experience

Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)

Other Requirements: Current documentation of a national certification preferred. Current CPR certification preferred. Current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis).

Performance Requirements

Knowledge

Knowledge of health care field and medical office protocols/procedures.
Knowledge of specific assisting tasks related to particular medical practice.
Knowledge of information that must be conveyed to patients and families.

Skills

Skill in performing medical assistance tasks appropriately.
Skill in tact and diplomacy in interpersonal interactions.
Skill in understanding patient education needs by effectively sharing information with patients and families.

Abilities

Ability to learn and retain information regarding patient care procedures.
Ability to project a pleasant and professional image.
Ability to plan, prioritize, and complete delegated tasks.
Ability to demonstrate compassion and caring in dealing with others.

Equipment Operated: Standard medical exam/office equipment, which may include computerized health information management system for medical records, etc.

Mental/Physical Requirements: Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to lift up to 30 pounds of supplies. Occasional stress from dealing with many staff and patients.