Business Operations Manager
- Location
- Montréal, Canada
- Workplace
- On-site
About this role
We are seeking a dynamic and experienced Business Operations Manager to oversee and optimize the daily operations of our practices. The ideal candidate will have a robust background in business management within the healthcare or cosmetic industry, exceptional leadership abilities, and a passion for enhancing patient experiences.
Key Responsibilities:
- P&L Management: Oversee the profit and loss statements of clinics generating approximately $100M+ in revenue. This includes maximizing profits and minimizing expenses by analyzing financial data to identify patterns and areas for improvement.
- Strategic Planning: Develop comprehensive clinic data packs and identify key growth drivers to inform strategic decisions and drive business expansion.
- Financial Performance Reporting: Conduct monthly business reviews to assess financial performance, identify trends, and implement corrective actions as necessary.
- Coaching and Leadership: Lead, mentor, and develop practice managers throughout transformation initiatives, fostering a collaborative and patient-centric culture.
- Communications: Facilitate weekly synchronization meetings with practice managers to ensure alignment on goals, share best practices, and address operational challenges.
Qualifications:
- Bachelor’s degree in Business Administration, Healthcare Management, or a related field; MBA or relevant advanced degree preferred.
- A minimum of 5 years of experience in business operations management, preferably within the healthcare or cosmetic industry.
- Proven experience in managing P&L, with a strong understanding of financial statements and budgeting processes.
- Exceptional leadership and team management skills with the ability to motivate and develop staff.
- Excellent communication and interpersonal skills, capable of building relationships with diverse stakeholders.
- Strong analytical and problem-solving abilities with a focus on process optimization.
- Solid understanding of healthcare regulations and compliance standards.
- Ability to travel as needed.
Benefits:
- Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
- Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
- Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.
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