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ZorroRX

Patient Access Lead

Ramstein-Miesenbach, Rhineland-Palatinate, Germany · On-site

Entry level

Lowering the cost of expensive medications is complicated. ZorroRX makes it simple. We’re a pharmacy marketplace that negotiates discounts directly with non-profit hospitals, independent pharmacies, and pharmaceutical ma…

Skills: Problem Solving, Triage, Coordination, Patient Advocacy, Operational Management

Patient Access Lead

ZorroRX

Ramstein-Miesenbach, Rhineland-Palatinate, Germany • On-site

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Entry level

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  • Full-time
  • Medical Plan Covered at 100%, Equity
  • Posted 19d ago
  • ~40 hrs/week

Responsibilities

The Patient Access Lead ensures patients receive their medications by coordinating between prescribers, pharmacies, and PBMs. They are responsible for triaging clinical urgency and resolving operational bottlenecks in the medication delivery chain.

Requirements

Candidates should be 0-2 years out of school with a relentless drive for follow-through and comfort handling high-pressure operational chaos. A clinical or pharmacy background is considered a bonus but is not required.

Full job description

Lowering the cost of expensive medications is complicated.

ZorroRX makes it simple. We’re a pharmacy marketplace that negotiates discounts directly with non-profit hospitals, independent pharmacies, and pharmaceutical manufacturers — then passes the savings to self-insured employers, PBMs, and health plans. No hidden fees. No pocketed rebates. Built by chronic disease patients and clinicians.

The Role
This is the job where the mission stops being a slogan and becomes a person waiting on a drug. As Patient Access Lead, you own the moment between "the patient needs their medication" and "the patient has the medication in their hands." When that path is smooth, nobody notices. When it breaks — a stalled prior auth, a drug shortage, a prescriber's office that won't pick up the phone — you're the person who notices first and fixes it.
You'll report to our SVP of Operations. You'll work across the entire value chain, and you'll do a lot of unglamorous, high-consequence problem-solving. If that sounds like your idea of a good time, keep reading.

What You'll Actually Do
  • Make sure patients get their medications. That's the whole point of the company, and it's your north star. Every day, ask the same question: who's waiting, and what's standing in the way?
  • Triage clinical urgency. Not every case is a fire, but some are, and telling the difference fast is the skill. You'll decide who needs what, and when, and route accordingly.
  • Coordinate the whole chain — prescribers, pharmacies, patients, pharmacy benefits managers, partners and ZorroRX team members. You are the connective tissue. When five parties each think it's the other four's problem, you're the one who owns it.
  • Be scrappy when things break. Pharmacy can’t get a specific medication. Doctor’s offices ghost you. You'll chase, escalate, find the workaround, and get the patient their meds anyway.
  • Notice the patterns. When the same thing breaks twice, you flag it so we can fix the system, not just the symptom.

Who You Are
  • You're 0–2 years out of school, sharp, and you want the startup thing — the real one, with the mess and the ownership, not the ping-pong-table version.
  • You're relentless about follow-through. You don't let things fall through the cracks because a system is annoying to use.
  • You can hold two things at once: genuine care for the patient on the other end, and cold clarity about what needs to happen next.
  • You're comfortable on the phone, comfortable being told no, and comfortable turning that no into a yes.
  • Bonus, not required: a clinical or pharmacy background, or a track record of running toward operational chaos instead of away from it.

Why Join
We’re growing very, very fast. You'll do work that matters on day one, because a patient getting their medication is not an abstraction. You'll see the whole board, not one corner of it. And you'll be trusted to fix real things, which is the fastest way to learn new skills.

This is not a job where you'll be bored. It might be a job where you're occasionally overwhelmed.

Compensation
Competitive Salary
Base Medical Plan Covered at 100%
Equity


Related keywords

Pharmacy MarketplacePatient AccessPrior AuthorizationDrug ShortagePharmacy Benefits ManagersPBMClinical UrgencyHealthcare OperationsStartupValue Chain

About ZorroRX

LinkedInVisit site

ZorroRX's pharmacy network lowers drug costs by $300-$300K+ per fill. ZorroRX earns a monthly, per participant fee.

Industry
Insurance and Employee Benefit Funds
Company size
2-10 employees
Founded
2024
Headquarters
New York

ZorroRX is a 100% transparent pharmacy cost containment solution that saves clients up to $2,900 per health plan member.  Upfront Discounts: Savings are upfront instead of being paid at the end of the year. Not A PBM Replacement: Clients don't have to change their PBM, we can work with them. Big Savings: Our deeply discounted rates can save plans over $500k on a single member. How it Works: Our model focuses on the 10%-15% of health plan members that drive the majority of expenses.  Flat Fee: We charge plans a per member, per month fee for high-cost claimants using ZorroRX. At Cost Pricing: Clients pay our acquisition price, with no markup or kickbacks. $0 Copays: Members pay $0 copays on medications dispensed from ZorroRX's mail-order pharmacy network.

Offices: New York, US

Pharmacy BenefitsEmployee BenefitsHealth BenefitsPrice Transparencyand Chronic Disease
View all jobs at ZorroRX

About ZorroRX

LinkedInVisit site

ZorroRX's pharmacy network lowers drug costs by $300-$300K+ per fill. ZorroRX earns a monthly, per participant fee.

Industry
Insurance and Employee Benefit Funds
Company size
2-10 employees
Founded
2024
Headquarters
New York

ZorroRX is a 100% transparent pharmacy cost containment solution that saves clients up to $2,900 per health plan member.  Upfront Discounts: Savings are upfront instead of being paid at the end of the year. Not A PBM Replacement: Clients don't have to change their PBM, we can work with them. Big Savings: Our deeply discounted rates can save plans over $500k on a single member. How it Works: Our model focuses on the 10%-15% of health plan members that drive the majority of expenses.  Flat Fee: We charge plans a per member, per month fee for high-cost claimants using ZorroRX. At Cost Pricing: Clients pay our acquisition price, with no markup or kickbacks. $0 Copays: Members pay $0 copays on medications dispensed from ZorroRX's mail-order pharmacy network.

Offices: New York, US

Pharmacy BenefitsEmployee BenefitsHealth BenefitsPrice Transparencyand Chronic Disease
View all jobs at ZorroRX

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