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Jobs at RxBenefits, Inc. (Now Hiring) — 11 open

RxBenefits, Inc. logoRxBenefits, Inc.

Quality Analyst

Remote Solely

$23/hr–$27/hr

Mid level

The Quality Analyst is responsible for quality assurance of new implementations, existing client benefit changes, and continuous process improvement. The Quality Analyst ensures every phase and feature of the client solu…

Skills: Quality Assurance, Pharmacy Claims Handling, Microsoft Excel, Microsoft Access, Salesforce

RxBenefits, Inc. logoRxBenefits, Inc.

Team Lead, Member Services

Remote Solely

$57k–$71k/yr

Mid level

The Member Services Team Lead is responsible for the day-to-day supervision and performance management of 8–15 call center agents, ensuring delivery of a high-quality, consistent, and compliant member experience. T…

Skills: Call Center Leadership, Performance Management, Coaching, Conflict Resolution, Workforce Management

RxBenefits, Inc. logoRxBenefits, Inc.

Director, Client Engagement & Strategy

Remote Solely

Senior

Responsible for leading a Manager of Account Management and a team of Strategic Account Executives with planning and direction, talent acquisition, and Employee Benefit Consultant (EBC)/client relationship development wi…

Skills: Client Engagement, Strategic Planning, AI Implementation, Account Management, Talent Development

RxBenefits, Inc. logoRxBenefits, Inc.

Solutions Architect - Digital

Remote Solely

$132k–$165k/yr

Senior+

In this role, you will serve as a Solutions Architect within RxBenefits Product Engineering Organization, defining, designing and documenting end-to-end solution architectures that enable delivery teams to successfully d…

Skills: Solution Architecture, Microservices, Distributed Architectures, REST APIs, AWS

RxBenefits, Inc. logoRxBenefits, Inc.

Learning and Development Specialist

Remote OK

$67k–$84k/yr

Senior

The Learning and Development Specialist will be responsible for partnering with internal subject matter experts and the Leadership Development staff to design, develop, and deliver training for their assigned department(…

Skills: Instructional Design, Adult Learning Theory, Project Management, LMS Management, Content Creation

RxBenefits, Inc. logoRxBenefits, Inc.

Full Stack Software Engineer IV

Remote Solely

$140k–$160k/yr

Senior

The Senior Full Stack Engineer designs, builds, and supports high-quality solutions for our member and agent portals in support of RxBenefits' growing business strategies. This hands-on role requires strong expertise in …

Skills: React, Next.js, Python, Go, Node.js

RxBenefits, Inc. logoRxBenefits, Inc.

Project Lead

Remote Solely

$57k–$71k/yr

Mid level

The Project Lead is a highly detailed project expert responsible for the success of new client implementations and benefit changes for existing clients. The Project Lead manages a variety of complex client set-up require…

Skills: Project Management, Client Implementation, Stakeholder Communication, Process Improvement, Conflict Management

RxBenefits, Inc. logoRxBenefits, Inc.

Pharmacy Design Consultant

Remote Solely

$62k–$78k/yr

Mid level

The Pharmacy Design Consultant is the ultimate pharmacy benefit expert. They play a key role in supporting both new client implementations and benefit changes for existing clients. They will use their expertise to ensure…

Skills: Pharmacy Benefit Design, Benefit Implementation, Client Relationship Management, Critical Thinking, Time Management

RxBenefits, Inc. logoRxBenefits, Inc.

Senior Pharmacy Design Consultant

Remote Solely

$74k–$92k/yr

Senior

The Senior Pharmacy Design Consultant is the ultimate pharmacy benefit expert. They play a key role in supporting complex new client implementations. They will use their expertise to ensure the client's benefit intent is…

Skills: Pharmacy Benefit Design, Client Implementation, Benefit Analysis, Project Management, Consultative Selling

RxBenefits, Inc. logoRxBenefits, Inc.

Implementation Manager

Remote Solely

$67k–$84k/yr

Mid level

The Implementation Manager is a highly detailed project expert who is fully responsible and accountable for the success of client implementations. This role manages a variety of complex client requirements, ensuring that…

Skills: Project Management, Client Implementation, Stakeholder Communication, Risk Mitigation, Facilitation

RxBenefits, Inc. logoRxBenefits, Inc.

Corporate Analytics Developer

Remote Solely

$75k–$85k/yr

Mid level

We are seeking a talented Corporate Analytics Developer who is passionate about data and has experience in data analysis and report development. The ideal candidate will possess a combination of analytical acumen, attent…

Skills: Power BI, DAX, Power Query, SQL, Snowflake

RxBenefits, Inc. logo

Quality Analyst

RxBenefits, Inc.

Remote Solely

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Mid level

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  • $23/hr–$27/hr
  • Full-time
  • Remote First Work Environment, HDHP Medical Plan, PPO Medical Plan, Dental Insurance, Vision Insurance, Short-Term Disability
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The Quality Analyst is responsible for auditing and testing new client benefit implementations and existing changes to ensure accuracy before going live. This includes executing test scenarios, documenting results, and collaborating across departments to resolve testing failures.

Requirements

Candidates must have over 2 years of experience handling pharmacy claims and proficiency in MS Office. A Pharmacy Technician certification and experience with PBM or retail pharmacy systems are strongly preferred.

Full job description

The Quality Analyst is responsible for quality assurance of new implementations, existing client benefit changes, and continuous process improvement. The Quality Analyst ensures every phase and feature of the client solution is audited and tested and that any potential issue is identified and fixed before the product goes live or as soon as allowed by external systems. This role requires knowledge of our contracted PBM’s internal systems, as well as RxB internal systems. This person will exude excellent communication skills, independent work management, and the ability to identify and resolve complex issues analytically. This individual will need to follow process documentation to ensure accuracy, but also utilize critical thinking if some items are not readily provided during auditing. This individual's activities must facilitate continuous improvement and a dedication to excellence in a climate of fast growth and demanding responsibilities.

Essential Job Responsibilities Include:

  • Follow QA testing procedures to complete standard testing scenarios and reporting for the following and additional testing as assigned.
    • New client benefit implementations
    • Existing client benefit changes
    • Existing client benefit audits
  • Complete the following standard testing scenarios:
    • Documentation comparison 
    • Structure set-up comparison
    • Review of automated Benefits test case output
    • Review of Integrated Accumulation sharing
    • Manual test case entry and review, using critical thinking to determine accuracy of test results
  • Use critical thinking skills in reviewing test data results, reaching out internally around complex situations (such as multiple inaccuracies, poorly defined criteria or missing details, escalations) to ensure the most accurate test results are provided.
  • Use Microsoft Excel to complete structure comparisons.
  • Use Microsoft Access to create test case details to apply for automated testing.
  • Learn all PBM documentation, software, and reporting systems for our contracted PBMs
  • Accurately document detailed test results; including location of issues found, screen shots and member examples as necessary.
  • Determine appropriate test plan based on the type of benefit changes.
  • Update or review process documentation, as assigned.
  • Assist with mentoring new or contract staff, as assigned.
  • Effective internal communication, including cross-department collaboration to explain and resolve testing failures
  • Identify and escalate process deficiencies and delays to supervision.
  • Identify and support process improvement opportunities.
  • Support new process and technology solutions, including associated user design development and user acceptance testing, as assigned.
  • Supports off-hours priority work as needed, including some holidays.
  • Effectively navigate Salesforce and/or proprietary software. 
  • Manage day-to-day work in Clarizen project management software.
  • Positively accepts and promotes change.
  • Assumes additional responsibilities as prescribed or directed. 

Required Skills / Experience:

  • 2+ years of experience handling pharmacy claims
  • Proficient in MS Office (Including Word, Excel, Outlook)
  • Ability to handle multiple and competing priorities with little direction from leadership
  • Prior work experience leveraging professional written and oral communication skills; organization skills; and relationship management skills
  • Possess analytical and critical thinking skills 

Preferred Skills/Experience:

  • Pharmacy Tech strongly preferred
  • Prior data validation or implementation support experience preferred
  • Pharmacy Benefit Manager (PBM) or Retail Pharmacy experience preferred
  • Intermediate Excel skills and familiarity with Microsoft Access is a plus
  • Salesforce or Clarizen experience is a plus

Based on relevant market data and other factors, the anticipated hiring range for this role is $23.00 to $27.02 per hour. Final compensation rates will be determined based on various factors, including but not limited to experience, skills, knowledge, and internal equity considerations. This role is also short-term incentive eligible. Incentive amounts will vary by individual and business goals. 

We are committed to fair and equitable compensation practices. The final salary offered to the selected candidate may vary from the posted range due to individual qualifications. Our goal is to ensure that all teammates are compensated fairly and competitively based on their contributions to our organization.

RxBenefits is also committed to providing best in class benefits to our teammates. We offer a robust total rewards package that includes:

  • Remote first work environment
  • Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members
  • Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)
  • Additional buy-up options for Short- and Long-Term Disability and Life Insurance
  • 401(k) with an employer match up to 3.5% available after 60 days
  • Community Service Day to give back and support what you love in your community
  • 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like
  • Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work
  • Tuition Reimbursement for accredited degree programs
  • Paid New Parent Leave that can be used for adoption or birth
  • Pet insurance to protect your furbabies
  • A robust mental health benefit and EAP service through Spring Health to support you when you need it most

Related keywords

Quality AssurancePBMPharmacy Benefit ManagerPharmacy ClaimsData ValidationUATSalesforceClarizenMS ExcelMS AccessBenefit ImplementationAuditProcess ImprovementHealthcarePharmacy Tech

About RxBenefits, Inc.

LinkedInVisit site

Strategic Savings. Sustainable Success.

Industry
Insurance and Employee Benefit Funds
Company size
1,001-5,000 employees
Founded
1995
Headquarters
Birmingham, Alabama
LinkedIn followers
48,909

Birmingham, AL-based RxBenefits is the industry’s first and leading pharmacy benefits optimizer (PBO). We are committed to making prescription drugs more affordable for all Americans and the companies that employ them. With an innovative marketplace of best-in-class PBM and specialty cost containment solutions, RxBenefits fosters competition to secure the most effective and cost-efficient benefits for our clients. We empower organizations with actionable, data-driven insights that provide clarity, control, and the confidence to make informed decisions. Our approach is financially aligned with our clients, and we advocate on their behalf so they can choose the pharmacy benefits solutions that meet their unique plan goals. We are the stewards of our clients’ plans. We ensure their success – from the start and for the long-term – by enabling enhanced decision making based on their plan’s unique economics, offering ongoing monitoring and optimization recommendations that helps them stay ahead of emerging market trends, and providing ongoing, transparent performance reporting. RxBenefits is proud to be an equal opportunity employer without regard to sex or gender identity, sexual orientation, age, race, religion, marital status, national origin, physical or mental ability, medical condition, genetic information, any past, present or future U.S. military service, or any other characteristic protected by federal, state, or local law.

Offices: 3700 Colonnade Pkwy, Birmingham, Alabama 35243, US

Pharmacy BenefitsPharmacy AdministrationPharmacy ConsultingEmployee Benefit ConsultantsManaging Drug CostsPharmacy ContractingClinical ManagementCarve-out Pharmacy ArrangementSpecialty DrugsLowering Rx Costs
View all jobs at RxBenefits, Inc.

About RxBenefits, Inc.

LinkedInVisit site

Strategic Savings. Sustainable Success.

Industry
Insurance and Employee Benefit Funds
Company size
1,001-5,000 employees
Founded
1995
Headquarters
Birmingham, Alabama
LinkedIn followers
48,909

Birmingham, AL-based RxBenefits is the industry’s first and leading pharmacy benefits optimizer (PBO). We are committed to making prescription drugs more affordable for all Americans and the companies that employ them. With an innovative marketplace of best-in-class PBM and specialty cost containment solutions, RxBenefits fosters competition to secure the most effective and cost-efficient benefits for our clients. We empower organizations with actionable, data-driven insights that provide clarity, control, and the confidence to make informed decisions. Our approach is financially aligned with our clients, and we advocate on their behalf so they can choose the pharmacy benefits solutions that meet their unique plan goals. We are the stewards of our clients’ plans. We ensure their success – from the start and for the long-term – by enabling enhanced decision making based on their plan’s unique economics, offering ongoing monitoring and optimization recommendations that helps them stay ahead of emerging market trends, and providing ongoing, transparent performance reporting. RxBenefits is proud to be an equal opportunity employer without regard to sex or gender identity, sexual orientation, age, race, religion, marital status, national origin, physical or mental ability, medical condition, genetic information, any past, present or future U.S. military service, or any other characteristic protected by federal, state, or local law.

Offices: 3700 Colonnade Pkwy, Birmingham, Alabama 35243, US

Pharmacy BenefitsPharmacy AdministrationPharmacy ConsultingEmployee Benefit ConsultantsManaging Drug CostsPharmacy ContractingClinical ManagementCarve-out Pharmacy ArrangementSpecialty DrugsLowering Rx Costs
View all jobs at RxBenefits, Inc.

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