Los Angeles, California, United States · Remote OK
$60k–$80k/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment with AI-powered engi…
Skills: Technical Support, Customer Success, Troubleshooting, CAD Workflows, Technical Documentation
Los Angeles, California, United States · Remote OK
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment with AI-powered engi…
Skills: Hardware Design, CAD, AI Engineering Workflows, Autonomous Work, Asynchronous Communication
Los Angeles, California, United States · Hybrid
$145k–$195k/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment with AI-powered engi…
Skills: CNC Machining, CAM Software, GD&T, Manufacturing Process Development, Fixture Design
Los Angeles, California, United States · On-site
$30/hr–$45/hr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment with AI-powered engi…
Skills: CNC Milling, CNC Turning, CAM Programming, GD&T, Precision Measurement
Los Angeles, California, United States · Remote OK
$145k–$195k/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment with AI-powered engi…
Skills: Rust, Cloud Infrastructure, Distributed Systems, API Design, Database Schema Design
Los Angeles, California, United States · Remote OK
$145k–$195k/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment with AI-powered engi…
Skills: Typescript, React, XState, JavaScript, WebAssembly
Los Angeles, California, United States · Remote OK
$145k–$195k/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment with AI-powered engi…
Skills: Product Design, Web Design, UI/UX Design, Figma, Visual Design
Los Angeles, California, United States · Remote OK
$145k–$195k/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment with AI-powered engi…
Skills: Rust, TypeScript, JavaScript, WebAssembly, Functional Programming
Los Angeles, California, United States · Remote OK
$145k–$195k/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment with AI-powered engi…
Skills: Rust, Systems Programming, Database Design, API Design, Distributed Systems
Los Angeles, California, United States · Remote OK
$145k–$195k/yr
About Us Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment with AI-powered engi…
Skills: C++14/17, Vulkan, OpenGL, CUDA, B-Rep/NURBS Modeling
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Serve as the primary point of contact for customers to troubleshoot technical issues and guide them through Zoo Design Studio and Zookeeper. Collaborate with engineering and product teams to resolve bugs and provide structured user feedback for product improvement.
Requires 2+ years of experience in technical support or customer success, specifically supporting SaaS, developer tools, or CAD products. Candidates must possess strong communication skills and the ability to explain complex technical concepts clearly.
Zoo is building the next generation of hardware design tools redefining how hardware products are designed, developed, and built. Our platform combines a modern, cloud-native CAD environment with AI-powered engineering workflows, helping teams design, iterate, and manufacture products faster than ever before. We are headquartered in Los Angeles, CA with both a local and remote team. We were founded and incubated by Embedded Ventures in 2021.
We’re looking for curious, innovative, and ambitious self-starters to join our growing team to help us bring our mission to life. We think you’ll thrive on our team if you’re:
We're looking for a Technical Customer Support Specialist to help our users succeed with Zoo Design Studio and Zookeeper. You'll be the first point of contact for customers, helping them troubleshoot issues, answer product questions, and guide them through best practices. This role is ideal for someone who enjoys solving technical problems, communicating clearly, and working closely with both customers and product teams. You'll play a critical role in shaping the customer experience while helping improve our products through direct user feedback.
The salary range for this role is provided below. The final offer will depend on multiple factors including candidate experience, skills, expertise, and market data. Compensation may vary by geography. In addition to salary, we offer competitive equity as well as a full benefits package which may vary by geography as well.
Zoo is an equal-opportunity employer committed to creating a diverse and inclusive workplace. The Zoo team is made up of incredibly talented and unique individuals from across the globe. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, Veteran status, age, or any other trait that unfairly targets a group of people. We encourage everyone interested in our mission to apply!
Get the full power of a professional CAD platform, enhanced with ML through Text-to-CAD.
Zoo develops modern tools for hardware design, including first-of-their-kind professional CAD platform, enhanced with ML through Text-to-CAD. Its flagship product is Zoo Design Studio, modeling software that serves as the central hub of a broader CAD ecosystem which includes innovative tools like Text-to-CAD and a suite of enterprise-ready CAD APIs for developers. Zoo’s products are built using its proprietary geometry engine, which serves as a digital bridge between hardware development and machine learning frameworks. It is the first to be GPU-based, cloud-implemented, API-accessible, and dynamically scalable. https://zoo.dev/design-studio View our current openings: https://zoo.dev/careers Check out our blog: https://zoo.dev/blog
Offices: 8701 Aviation Blvd, Inglewood, California 90301, US
Get the full power of a professional CAD platform, enhanced with ML through Text-to-CAD.
Zoo develops modern tools for hardware design, including first-of-their-kind professional CAD platform, enhanced with ML through Text-to-CAD. Its flagship product is Zoo Design Studio, modeling software that serves as the central hub of a broader CAD ecosystem which includes innovative tools like Text-to-CAD and a suite of enterprise-ready CAD APIs for developers. Zoo’s products are built using its proprietary geometry engine, which serves as a digital bridge between hardware development and machine learning frameworks. It is the first to be GPU-based, cloud-implemented, API-accessible, and dynamically scalable. https://zoo.dev/design-studio View our current openings: https://zoo.dev/careers Check out our blog: https://zoo.dev/blog
Offices: 8701 Aviation Blvd, Inglewood, California 90301, US