Hyderabad, Telangana, India · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Customer support, Problem solving, Analytical skills, Logical reasoning, Communication skills
Hyderabad, Telangana, India · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Program management, Payments operations, SaaS, Payment service providers, Data analytics
Hyderabad, Telangana, India · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Customer support, Point-of-sale systems, Reservations systems, L2/L3 support, Software troubleshooting
Hyderabad, Telangana, India · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: .NET, C#, REST APIs, SQL Server, NoSQL
Hyderabad, Telangana, India · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Technical Project Management, AI, GenAI, Data Analysis, SQL
Hyderabad, Telangana, India · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Software implementation, Data transformation, System validation, Data migration, Data mapping
Costa Rica · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Customer support, Point-of-sale systems, Reservations systems, L2/L3 support, Software troubleshooting
Hyderabad, Telangana, India · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Software implementation, Customer onboarding, Product demos, Solution design, Requirements gathering
Seattle, Washington, United States · On-site
$90k–$100k/yr
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Customer Advocacy, Product Expertise, Problem Solving, Data-Driven Strategy, Executive Presence
Hyderabad, Telangana, India · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Software implementation, Data transformation, System validation, Data migration, MS Excel
Hyderabad, Telangana, India · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Product Management, Reporting and Analytics, Data Warehouse Design, Business Intelligence, Strategic Thinking
Manchester, England, United Kingdom · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Cold Calling, Lead Generation, Market Research, Inside Sales, Interpersonal Communication
Hyderabad, Telangana, India · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Enterprise Product Implementation, Cloud Solutions, API Integration, Web Services, Data Migration
Hyderabad, Telangana, India · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: SaaS Implementation, Customer Onboarding, Product Adoption, Stakeholder Management, AI Product Integration
Dallas, Texas, United States · On-site
$85k–$110k/yr
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Account Management, Expansion Sales, Enterprise SaaS, C-Level Relationship Management, Strategic Account Planning
Hyderabad, Telangana, India · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Software Implementation, Data Transformation, System Validation, Data Migration, MS Excel
Hyderabad, Telangana, India · On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online ap…
Skills: Enterprise Product Implementation, Cloud Solutions, API Integration, Web Services, Data Migration
Hyderabad, Telangana, India • On-site
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The Product Support Specialist will manage customer-reported issues through a ticketing system to ensure effective resolution. They will also consult with clients to optimize their business operations and provide feedback to influence product development.
Candidates must hold an MBA from a Tier 1 or Tier 2 college and possess 1 to 4 years of experience in customer-facing roles. The role requires a technology-centric mindset, strong analytical skills, and the ability to work night shifts in an office environment.
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes
Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com
We are looking for Product Support Consultants to join our support team to help our customers use Zenoti effectively to run their business. This team works 24x7x365 and so our consultants have to work at times when our customers need help. Applicants to this role will need to be flexible since their shift assignment will be based on the needs of our customers. Once assigned to a shift, we will work with you to ensure your hours are consistent over a long time horizon such that you can ensure a healthy life with good work-life balance.
Why Zenoti?
Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The AI First, all-in-one software trusted by the best salons, spas, medspas and fitness studios.
Unleash relentless growth with the only AI-powered platform built for beauty & wellness. Trusted by 30k+ salons, spas, medspas, barbershops, and fitness brands.
Offices: 15395 SE 30th Pl, Bellevue, Washington 98007, US · RMZ Futura Block A,Plot No 14 & 15, Hitech city Phase 2, Hyderabad, Telangana 500081, IN · 6th Floor, Cyber One Building, 11 Eastwood Avenue, Eastwood City Cyberpark Bagumbayan, Quezon City, PH · Axa Tower, 45th Floor Jl.Prof.Dr.Satrio Kav 18, Kuningan Setiabudi, Jakarta, 12940, ID
The AI First, all-in-one software trusted by the best salons, spas, medspas and fitness studios.
Unleash relentless growth with the only AI-powered platform built for beauty & wellness. Trusted by 30k+ salons, spas, medspas, barbershops, and fitness brands.
Offices: 15395 SE 30th Pl, Bellevue, Washington 98007, US · RMZ Futura Block A,Plot No 14 & 15, Hitech city Phase 2, Hyderabad, Telangana 500081, IN · 6th Floor, Cyber One Building, 11 Eastwood Avenue, Eastwood City Cyberpark Bagumbayan, Quezon City, PH · Axa Tower, 45th Floor Jl.Prof.Dr.Satrio Kav 18, Kuningan Setiabudi, Jakarta, 12940, ID
