Toronto, Ontario, Canada · Hybrid
$84k–$88k/yr
The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accel…
Skills: Cloud Support, SQL, Azure, AWS, GCP
On-site
The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accel…
Skills: SDLC, Project Management, Java/J2EE, Spring, Hibernate
Toronto, Ontario, Canada · Hybrid
$60k–$65k/yr
The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accel…
Skills: Integration, Architecture, Cloud Technologies, AI, Automation
On-site
The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accel…
Skills: Automation Testing, Banking Domain, SQL, Java, Python
On-site
The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accel…
Skills: SaaS Implementation, Data Integration, Clustering, High Availability, Agile
Toronto, Ontario, Canada · Hybrid
$70k–$110k/yr
The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accel…
Skills: Business Analysis, Functional Consulting, Requirement Elicitation, Fit-gap Analysis, Agile Methodology
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Collaborate with stakeholders to troubleshoot and resolve system and data issues within financial systems. Work with vendor partners on implementations and enhancements to streamline business processes.
Requires post-secondary education in computer science or a related field and experience supporting cloud-based enterprise systems. Proficiency in SQL and knowledge of Java or other programming languages are essential.
The world’s top banks use Zafin’s integrated platform to drive transformative customer value. Powered by an innovative AI-powered architecture, Zafin’s platform seamlessly unifies data from across the enterprise to accelerate product and pricing innovation, automate deal management and billing, and create personalized customer offerings that drive expansion and loyalty.
Zafin empowers banks to drive sustainable growth, strengthen their market position, and define the future of banking centered around customer value.
What is the Opportunity?
Reporting to the Senior Manager, Cloud Support, the Cloud Support Analyst IIl will collaborate with end users and business stakeholders to identify, troubleshoot, and resolve system and data issues. The Cloud Support Analyst will also be tasked with identifying and/or implementing improvements to our financial systems in order to streamline business processes. They will be responsible for working closely with our vendor partners on implementations and enhancements, or when troubleshooting issues.
What will you do?
What do you need to succeed?
Nice to have:
What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers
Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.
Zafin is an AI platform company for regulated institutions. Built from more than 20 years of operating in demanding regulated technology environments, Zafin brings structure, intelligence and accountability to how critical work, systems and decisions are created, governed and improved. Zafin’s portfolio includes three platforms: Zafin AIOS, Zafin Banking Platform and Zafin IO. Zafin AIOS is an end-to-end agent orchestration platform and control plane for governed agentic work. It helps regulated institutions orchestrate work performed by internal and approved third-party agents from intent to governed outcome, with human authority, cost controls and proof of work built into the work path. Zafin Banking Platform is the AI-powered banking execution platform for product, pricing, offers, billing, loyalty, relationship and deal logic across retail and corporate banking. It externalizes critical banking logic from legacy environments so banks can launch propositions faster, personalize offers, manage complex relationships and govern how banking value is structured and executed. Zafin IO is the integration platform for regulated institutions. Proven first in banking, it connects data, events, services, workflows and applications across enterprise environments so institutions can connect legacy and modern systems and modernize progressively without disrupting critical operations. Together, they reflect Zafin's core discipline: helping institutions move faster while preserving governance, evidence, control and accountability. Headquartered in Toronto, Canada, Zafin serves institutions across North America, EMEA, and Asia-Pacific. For more information, visit www.zafin.com
Offices: 123 Front St W, Toronto, Ontario M5J 2M2, CA · 401 W Georgia St, Suite 1701, Vancouver, British Columbia V6B 5A1, CA · 228 Hamilton Ave, 3rd Floor, Palo Alto, California 94301, US · 179 Colonnade Rd, Suite 1000, Ottawa, Ontario K2E 7J4, CA · 30 Churchill Place, London, England E14 5RE, GB
Zafin is an AI platform company for regulated institutions. Built from more than 20 years of operating in demanding regulated technology environments, Zafin brings structure, intelligence and accountability to how critical work, systems and decisions are created, governed and improved. Zafin’s portfolio includes three platforms: Zafin AIOS, Zafin Banking Platform and Zafin IO. Zafin AIOS is an end-to-end agent orchestration platform and control plane for governed agentic work. It helps regulated institutions orchestrate work performed by internal and approved third-party agents from intent to governed outcome, with human authority, cost controls and proof of work built into the work path. Zafin Banking Platform is the AI-powered banking execution platform for product, pricing, offers, billing, loyalty, relationship and deal logic across retail and corporate banking. It externalizes critical banking logic from legacy environments so banks can launch propositions faster, personalize offers, manage complex relationships and govern how banking value is structured and executed. Zafin IO is the integration platform for regulated institutions. Proven first in banking, it connects data, events, services, workflows and applications across enterprise environments so institutions can connect legacy and modern systems and modernize progressively without disrupting critical operations. Together, they reflect Zafin's core discipline: helping institutions move faster while preserving governance, evidence, control and accountability. Headquartered in Toronto, Canada, Zafin serves institutions across North America, EMEA, and Asia-Pacific. For more information, visit www.zafin.com
Offices: 123 Front St W, Toronto, Ontario M5J 2M2, CA · 401 W Georgia St, Suite 1701, Vancouver, British Columbia V6B 5A1, CA · 228 Hamilton Ave, 3rd Floor, Palo Alto, California 94301, US · 179 Colonnade Rd, Suite 1000, Ottawa, Ontario K2E 7J4, CA · 30 Churchill Place, London, England E14 5RE, GB
