Muhlenberg Township, Pennsylvania, United States · On-site
Mid level
Description Job Summary: Responsible for maintaining computer networks and systems including software, mainframes, VPNS, routers, switches, and other physical hardware. Assist Manager in providing IT support to all membe…
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Full-time
bachelor degree
Posted 47d ago
~40 hrs/week
Responsibilities
Responsible for maintaining computer networks, physical hardware, and providing technical helpdesk support to the organization. Manages the IT onboarding/offboarding process and ensures network performance and compliance through regular updates.
Requirements
Requires a Bachelor's degree in Computer Science or a related field with over 3 years of experience. Candidates must possess strong troubleshooting skills and proficiency in Microsoft Office Suite.
Full job description
Description
Job Summary: Responsible for maintaining computer networks and systems including software, mainframes, VPNS, routers, switches, and other physical hardware. Assist Manager in providing IT support to all members of the organization.
Duties/Responsibilities:
Responsible for helpdesk activities. Inform management of recurring problems.
Provide technical assistance related to computer systems, including installation of software, hardware, and peripheral components, such as monitors, keyboards, printers, scanners, and disk drives on user premises.
Manage onboarding and offboarding processes and coordinate with HR and Department Head to ensure proper deployment of new PC’s, proper training for new employees, employee accounts activation/deactivation, and the return of company IT equipment.
Diagnose technical issues to determine root cause and provide possible solutions. Inform Manager of complex issues as necessary and provide proposed solutions.
Review network, software, and application updates to ensure network performance and compliances.
Resolve technical issues with Local Area Networks and Wide Area networks and other systems.
Stay current with system information, changes and updates.
Research questions using available information resources and advise users on appropriate actions. Escalate to the Manager to ensure that issues are resolved timely.
Create and maintain detailed documents of the network architecture, configurations, and procedures.
Assist in reviewing and updating training materials and conducting IT training.
Assist is resolving ERP and Ignition issues as necessary.
Other reporting and duties as assigned.
Requirements
Working knowledge of fundamental operations of relevant software, hardware and other equipment.
Experience researching, analyzing and interpreting automated system problems.
Related experience and training in troubleshooting and providing help desk support.
Organized and detail oriented.
Working knowledge of Microsoft Office Suite.
Able to work in a changing environment; must be able to promote suggestions to assist in the creation of an efficient workflow.
Accountability for performance.
Written and oral communication proficiency.
Must follow the environmental program and all safety rules.
Education and Experience:
Bachelor’s degree in computer science, information systems, network administration, or related field. 3+ years’ experience
Related keywords
Network AdministrationVPNRoutersSwitchesLANWANHelpdeskERPIgnitionMicrosoft OfficeHardware InstallationNetwork ArchitectureTechnical SupportComputer ScienceInformation Systems
Yuasa Battery, Inc. - USA
(Powersports and Automotive Batteries)
Industry
Appliances, Electrical, and Electronics Manufacturing
Company size
201-500 employees
Founded
1979
Headquarters
Laureldale, Pennsylvania
LinkedIn followers
6,407
Yuasa Battery, Inc. has been manufacturing powersports batteries in the US since 1979. We are the leading manufacturer and distributor of batteries for motorcycles, ATV’s (all-terrain vehicles), UTV’s (side-by-side), snowmobiles, personal watercraft and scooters.
Over several decades, Yuasa has been recognized as the top premier powersports battery brand in the US and globally. We have been the leading supplier of OEM powersport manufacturers delivering reliability and peace of mind under any circumstances.
Yuasa’s parent company, GS Yuasa located in Japan, has the 2nd largest share of global lead-acid battery market, manufacturing batteries for automotive, motive-power, industrial and powersport markets.
Offices: 2901 Montrose Ave., Laureldale, Pennsylvania 19605, US
Yuasa Battery, Inc. - USA
(Powersports and Automotive Batteries)
Industry
Appliances, Electrical, and Electronics Manufacturing
Company size
201-500 employees
Founded
1979
Headquarters
Laureldale, Pennsylvania
LinkedIn followers
6,407
Yuasa Battery, Inc. has been manufacturing powersports batteries in the US since 1979. We are the leading manufacturer and distributor of batteries for motorcycles, ATV’s (all-terrain vehicles), UTV’s (side-by-side), snowmobiles, personal watercraft and scooters.
Over several decades, Yuasa has been recognized as the top premier powersports battery brand in the US and globally. We have been the leading supplier of OEM powersport manufacturers delivering reliability and peace of mind under any circumstances.
Yuasa’s parent company, GS Yuasa located in Japan, has the 2nd largest share of global lead-acid battery market, manufacturing batteries for automotive, motive-power, industrial and powersport markets.
Offices: 2901 Montrose Ave., Laureldale, Pennsylvania 19605, US