London, England, United Kingdom · Hybrid
The Role At YouView we strive to create a welcoming and comfortable office environment and culture that keeps our colleagues motivated, engaged and above all, happy to work with us. We have a relaxed culture, but high st…
Skills: Diary Management, Facilities Management, Health & Safety Compliance, Budget Management, Event Planning
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provides comprehensive business support and diary management for the executive team while overseeing office facilities and vendor relationships. Ensures a safe and compliant working environment by managing health and safety policies and coordinating staff engagement events.
Requires a recognized H&S qualification (IOSH or NEBOSH) and at least two years of experience in both facilities management and PA/EA support. Proficiency in Microsoft Office and certifications as a First Aider and Fire Marshall are highly preferred.
The Role
At YouView we strive to create a welcoming and comfortable office environment and culture that keeps our colleagues motivated, engaged and above all, happy to work with us. We have a relaxed culture, but high standards.
This role is 100% office based in order to successfully perform the role. Working from home will be available occasionally by prior arrangement
Our PA, Office & Facilities Manager is busy, varied role responsible for helping YouView be a great place to work by:
Providing YouView leadership team and staff with an efficient business support & administration service
Ensuring our office environment is optimised to create a safe and inspiring place for our team to do great work
Organising staff events to create a positive, collaborative and friendly culture to drive employee engagement
PA & Business Administration
Provide diary management to the Exec team, prioritising complex external shareholder and customer meetings
Co ordinating on site meetings & events including room booking, AV set up, organising visitor arrivals
Managing all staff communications on behalf of the Exec team including stand ups, newsletters, social events
Manage the organisation and running of our annual all staff “conference” event, summer staff party and occasional staff events throughout the year
Provide other business administration support on occasion such as travel arrangements, conference bookings, handling expenses, writing agendas, note taking and supporting our employee committees
Budget management
Facilities & Office Management
Own the commercial & operational relationship with our landlord, communicating or implementing relevant information
Ensure proper functioning of our equipment & facilities through regular inspection & maintenance, keeping logs and fixing ad hoc issues
Manage 3rd party suppliers providing services to YV (e.g. cleaning, maintenance services)
Keeping up to date with best practice in facilities management and applying knowledge to improve our facilities
Responsible for workplace layouts and occasional internal office moves on occasion
Managing our security procedures in line with our landlord & in-house IT security team
Part of the business continuity team, with responsibility for office related matters
Part of the Environment Crew, responsible for this area’s contribution to lowering our carbon footprint, and providing relevant data upon request
Health & Safety
Be YouView’s “Responsible Person” and owner of the H&S Policy.
Responsible for ensuring the YouView working environment meets all legal and regulatory standards, such as:
Co ordinate inspections, maintenance and testing and logs (electrical equipment, fire safety systems, emergency lighting, legionnaire’s) ensuring defects are dealt with promptly
Work with external advisors to ensure annual risk assessments are conducted and followed up and certificates issued
Conducting relevant risk assessments when necessary
Initiate, co ordinate and record H&S information and training
Qualified Fire Marshall, responsible for our fire safety procedure and ensuring our fire warden provision is proportionate to workforce and risks
Qualified First aider, responsible for equipment and ensuring our first aid provision is proportionate to workforce and risks
Consult and communicate with employees to ensure they are informed about risks, controls and safety
Keeping up to date with best practice in Health & Safety and applying knowledge to ensure our compliance with all regulations
Skills & Qualifications
A recognised H&S Qualification such as IOSH Managing Safely or NEBOSH (essential)
Level 3 or 4 IWFM qualification (preferable)
Qualified First Aider and Fire Marshall (preferable, can be provided)
Microsoft office suite – particularly Powerpoint and Outlook
Behaviours
Confident communicator – builds positive relationships, influences where needed and collaborates with people at all levels
Great organisational skills – parts of this role require planning to meet deadlines, but much of it will be reactive, you’ll need to be handle both
Flexible and unflappable – this role is varied and can’t be captured in a role description. They’ll be occasional moments of pressure that you’ll need to handle with judgement
Professional, confidential and discreet
Experience
You’ll need to have enough experience to confidently handle this role on a standalone basis:
At least 2 years working within a facilities team AND
At least 2 years as a PA or EA supporting a corporate leadership team
Competitive Salary on offer
Annual Bonus
Flexible working
Hybrid working model - we require all employees to come into the office 4 days per month.
Relaxed office environment in the City of London, near Aldgate East station
Pension Plan
Private Healthcare
Holiday purchase programme
Staff Discount Scheme
Home Office Allowance up to £400 to ensure you have the right tools/equipment for setting up at home.
Access to Learnably with an individual training budget to support your personal development & growth.
Cycle 2 Work Scheme - Claim £2500 towards purchasing a bike/equipment.
Employee Assistance Programme & Mental Health First Aiders
Generous family-friendly policies
We are committed to making our selection process accessible to everyone. If you need adjustments, please contact [email protected]
Applicants who apply through the Disability Confident Interview Scheme and meet the ‘minimum criteria’ for the role will be offered an interview. We are committed to providing an inclusive and barrier-free recruitment process for anyone who wishes to make an application.
At YouView, we are committed to creating a work environment where every colleague feels safe and comfortable being their authentic self, while also experiencing a strong sense of belonging that enables everyone to thrive.
We place great value on building a diverse, equitable and inclusive workplace that encourages, supports, and celebrates the diverse voices of our employees, inspiring innovation, and helping us to realise our vision and have a positive impact on society.
YouView is proud to be an equal opportunity employer, and we are committed to building a diverse team of exceptional individuals. We are always looking to hire the absolute best talent and recognise that diversity in our experiences and backgrounds is what makes us stronger.
We do not discriminate against any applicant or employee based on their race, religion, ethnic origin, gender, sexual orientation, age, gender identity, marital status, neurodivergent or disability status, and it is our strong belief that the more inclusive we are as a business, the better our work will be.
Please advise our team of any support you may require throughout your applicant journey.
Back in 2012 some of the UK’s leading broadcasters and communications companies came together to talk about television and how we could make it better. Everyone agreed there were frustrations – like missing a great show, or never being able to find something to watch – so we decided to do something about it. We combined simplicity and value with choice and convenience. No fuss, just a superb viewing experience. YouView was born. Since then, we’ve unlocked a world of content and services for over two and a half million households, combining Live TV and On Demand and cutting edge technology to bring our viewers the most brilliantly simple way to find and watch the TV they love. As a joint venture between BBC, ITV, Channel 4, Channel 5, BT, TalkTalk and Arqiva, we’re naturally collaborative and open source – doing whatever it takes to transform and improve the daily viewing experience of UK audiences.
Offices: 2 Leman Street, London, England E1 8FA, GB
Back in 2012 some of the UK’s leading broadcasters and communications companies came together to talk about television and how we could make it better. Everyone agreed there were frustrations – like missing a great show, or never being able to find something to watch – so we decided to do something about it. We combined simplicity and value with choice and convenience. No fuss, just a superb viewing experience. YouView was born. Since then, we’ve unlocked a world of content and services for over two and a half million households, combining Live TV and On Demand and cutting edge technology to bring our viewers the most brilliantly simple way to find and watch the TV they love. As a joint venture between BBC, ITV, Channel 4, Channel 5, BT, TalkTalk and Arqiva, we’re naturally collaborative and open source – doing whatever it takes to transform and improve the daily viewing experience of UK audiences.
Offices: 2 Leman Street, London, England E1 8FA, GB
