Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
About the Company As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to wa…
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Mercy Health is partnering exclusively with Randstad for this role. Please apply through the Mercy Health job ad; your application and details will be sent to Randstad to be considered for this role. For all enquiries re…
Skills: Critical Care Nursing, Emergency Care, Patient-centred Care, Clinical Excellence, Collaboration
Mercy Health is partnering exclusively with Randstad for this role. Please apply through the Mercy Health job ad; your application and details will be sent to Randstad to be considered for this role. For all enquiries re…
Skills: Emergency Medicine, Patient-Centred Care, Clinical Excellence, Medical Leadership, Teaching and Mentoring
Mercy Health is partnering exclusively with Randstad for this role. Please apply through the Mercy Health job ad; your application and details will be sent to Randstad to be considered for this role. For all enquiries re…
Skills: Emergency Care, Patient-Centred Care, Clinical Collaboration, Acute Care, Medical Practice
Mercy Health is partnering exclusively with Randstad for this role. Please apply through the Mercy Health job ad; your application and details will be sent to Randstad to be considered for this role. For all enquiries re…
Skills: Emergency Medicine, Patient-Centred Care, Clinical Excellence, Teamwork, Collaboration
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: US GAAP, General Ledger Accounting, Financial Statements, Variance Analysis, Account Reconciliations
Mercy Health is partnering exclusively with Randstad for this role. Please apply through the Mercy Health job ad; your application and details will be sent to Randstad to be considered for this role. For all enquiries re…
Skills: Emergency Nursing, Patient-centred Care, Clinical Excellence, Collaboration, Professionalism
Mercy Health is partnering exclusively with Randstad for this role. Please apply through the Mercy Health job ad; your application and details will be sent to Randstad to be considered for this role. For all enquiries re…
Skills: Emergency Nursing, Patient-centred Care, Clinical Excellence, Teamwork, Collaboration
Mercy Health is partnering exclusively with Randstad for this role. Please apply through the Mercy Health job ad; your application and details will be sent to Randstad to be considered for this role. For all enquiries re…
Skills: Critical Care Nursing, Emergency Care, Patient-Centred Care, Clinical Excellence, Teamwork
About the Company As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to wa…
Employment Type: Casual Location: Mercy Health aged care in Mentone Upload with application: Resume, cover letter, and all relevant qualifications All applications must be submitted online, applications via email cannot …
Skills: Clinical Care, Person-Centred Care, Team Leadership, Patient Assessment, Time Management
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: System Architecture, Performance Engineering, Python, GoLang, Java
Mercy Health is partnering exclusively with Randstad for this role. Please apply through the Mercy Health job ad; your application and details will be sent to Randstad to be considered for this role. For all enquiries re…
Skills: Emergency Medicine, Patient-Centred Care, Clinical Governance, Teamwork, Collaboration
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and a…
Skills: Lead Generation, Lead Qualification, Market Assessment, B2B Sales, Strategic Sales
About the Company As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to wa…
About the Company As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to wa…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$187k–$281k/yr
Full-time
bachelor degree
Bonus Plan, Annual Refresh Stock Grants
Posted 51d ago
~40 hrs/week
Responsibilities
Set the architectural direction for Engineering Platform Services, ensuring a cohesive, scalable, and secure ecosystem. Lead the integration of AI-forward design and automation into ITSM, DevOps, and platform services.
Requirements
Requires 12+ years of experience in software engineering or enterprise architecture, with deep proficiency in ServiceNow and DevOps toolchains. Must have 5+ years of experience integrating AI/ML capabilities into enterprise workflows.
Full job description
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
The Engineering Platform Services team within Business Technology owns and drives innovation for the platforms that power software delivery, IT operations, and AI-augmented engineering across Workday—spanning IT Service Management, DevSecOps, Integrations, and Platform AI. We design for reliability and scale, build for reuse, and constantly ask how emerging technology can make every engineer and operator more effective.
About the Role
The Enterprise Solutions Architect for Engineering Platform Services will set the architectural direction across all platforms. They will ensure the platform services function as a cohesive, scalable, and secure ecosystem. This a hand-on role where the architect will write code, lead design reviews, prototype solutions, and make decisions with multi-year implications. They will champion AI-forward design to embed intelligent automation into platform services in a governed and reusable way.
Job Duties:
Define Architectural Vision: Own end-to-end solution architecture across ITSM/ESM, DevOps, and Platform AI; establish reference architectures and design guardrails that drive consistency and scalability.
Embed AI-Forward Design: Lead integration of AI and automation into platform services - including LLM-powered tooling and predictive ops - ensuring capabilities are secure, auditable, and reusable.
Accelerate DevOps & Developer Experience: Define SDLC and DevSecOps standards to drive automation that reduces toil and shortens delivery cycles.
Evolve Service Management Platforms: Architect scalable, AI-ready ITSM/ESM solutions with ServiceNow including integrations, workflow automation, and self-service capabilities aligned with ITIL best practices.
Lead & Influence: Conduct architectural reviews, guide technology selection, mentor platform engineers, and represent the team in cross-functional forums and standards bodies.
About You
Basic Qualifications:
12+ years of progressive experience in software engineering, platform engineering, or enterprise architecture.
12+ years of hands-on software development proficiency; active ability to write, review, and refactor production-quality code across one or more languages (e.g., Python, TypeScript/JavaScript, Java, or Go).
8+ years of experience designing and building ITSM processes using ServiceNow, including enterprise-scale design and integration.
8+ years of experience with DevOps practices and toolchains including CI/CD, containerization (Docker, Kubernetes), and cloud platforms (AWS, Azure, or GCP).
8+ years of experience architecting and delivering enterprise-wide solutions that are secure, observable, and highly available.
5+ years of experience integrating AI or ML capabilities into enterprise platforms or workflows.
Deep understanding of AI-forward design practices including LLM integration patterns, retrieval-augmented generation (RAG), agentic workflows, prompt engineering, and responsible AI principles.
Experience designing integrations across heterogeneous systems using REST APIs, event-driven architectures, and messaging platforms (e.g., Kafka, Azure Service Bus).
Strong understanding of platform reliability practices including observability, SLO/SLA frameworks, incident management, and operational runbooks.
Demonstrated experience leading architectural reviews, driving cross-functional design decisions, and building consensus across engineering and business stakeholders.
Excellent communication skills with the ability to translate complex architectural decisions for both technical peers and senior non-technical leaders.
Comfort operating with high autonomy in a fast-paced, matrixed environment; strong bias toward action and outcome.
Relevant certifications such as AWS Solutions Architect (Professional), TOGAF, or ServiceNow Certified Technical Architect (CTA) are a plus.
Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or equivalent work experience.
Open to 50% reporting to our Pleasanton, CA campus
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.CA.Pleasanton
Primary Location Base Pay Range: $187,000 USD - $280,600 USD
Additional US Location(s) Base Pay Range: $157,900 USD - $280,600 USD
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected].
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
Related keywords
ITSMESMDevOpsPlatform AILLMRAGAgentic WorkflowsPrompt EngineeringKafkaAzure Service BusDockerKubernetesAWS Solutions ArchitectTOGAFServiceNow CTACI/CD
By unifying HR and Finance on an open, trusted platform powered by AI, Workday delivers high-impact outcomes our customers can count on. At the heart of our platform is Sana from Workday—the superintelligence that puts AI agents to work for you and your people. Welcome to a new work day.
Offices: 6110 Stoneridge Mall Rd, Pleasanton, California 94588, US · 3350 Peachtree Rd NE, Suite 1000, Atlanta, Georgia 30326, US · 3815 S Capital of Texas Hwy, Suite 140, Austin, Texas 78704, US · 4145 SW Watson Ave, Suite 300, Beaverton, Oregon 97005, US · 33 Arch St, Suite 2200, Boston, Massachusetts 02110, US
By unifying HR and Finance on an open, trusted platform powered by AI, Workday delivers high-impact outcomes our customers can count on. At the heart of our platform is Sana from Workday—the superintelligence that puts AI agents to work for you and your people. Welcome to a new work day.
Offices: 6110 Stoneridge Mall Rd, Pleasanton, California 94588, US · 3350 Peachtree Rd NE, Suite 1000, Atlanta, Georgia 30326, US · 3815 S Capital of Texas Hwy, Suite 140, Austin, Texas 78704, US · 4145 SW Watson Ave, Suite 300, Beaverton, Oregon 97005, US · 33 Arch St, Suite 2200, Boston, Massachusetts 02110, US