Piedmont, California, United States · Remote Solely
This is a remote position. Child's Play Wonderschool is seeking a Help Desk Representative to provide support to families and assist with questions related to enrollment, registration, account access, and program informa…
Skills: Customer Service, Problem-solving, Microsoft Office, Communication, Organization
Piedmont, California, United States · Remote Solely
This is a remote position. We are seeking an Attendance Records Data Entry Clerk to support the accuracy and organization of student attendance records. This role is responsible for entering, updating, and maintaining at…
Skills: Data Entry, Records Management, Microsoft Office, Attention To Detail, Organization
Piedmont, California, United States · On-site
Child’s Play Wonderschool LLC is seeking a dedicated Lead Preschool Teacher to oversee daily classroom operations and support the development of young children in a nurturing, play-based learning environment. This role i…
Skills: Lesson Planning, Classroom Management, Child Development, Staff Supervision, Parent Communication
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Provide support to families regarding enrollment, registration, and account access via phone, email, and online inquiries. Document customer interactions and escalate complex concerns to the appropriate team members.
Requires a high school diploma or equivalent with a professional and customer-focused approach. Proficiency in Microsoft Office and previous experience in customer service or help desk roles is preferred.
This is a remote position.
Child's Play Wonderschool is seeking a Help Desk Representative to provide support to families and assist with questions related to enrollment, registration, account access, and program information. The ideal candidate is professional, organized, and committed to delivering a positive customer experience.
Wonderschool is an AI-powered marketplace solving the child care crisis by connecting governments, providers, parents, teachers, and nonprofits on one integrated platform. There is a nationwide shortage of child care and preschool options, and we believe one of the most effective ways to expand access is by helping teachers and caregivers start and grow successful programs—especially home-based child care businesses. For providers, Wonderschool offers comprehensive support to launch and operate high-quality programs. We assist with licensing, classroom setup, pricing strategy, website creation, enrollment support, daily operations, and more. Our platform is designed to let educators focus on what they do best: caring for and educating children. For governments, we offer AI-powered tools to help manage and expand early education ecosystems. Our technology helps states and municipalities identify child care deserts, support local providers, increase quality, and ensure families can access programs that meet their needs. By unifying data, services, and funding mechanisms, we help public agencies scale solutions effectively and equitably. We are proud to partner with leaders across sectors—from families and educators to policymakers and nonprofits—to create a future where every child has access to early learning. Wonderschool is backed by Andreessen Horowitz, Goldman Sachs, First Round Capital, Lerer Ventures, Imaginable Futures, and Long Journey Ventures.
Offices: San Francisco, CA, US
Wonderschool is an AI-powered marketplace solving the child care crisis by connecting governments, providers, parents, teachers, and nonprofits on one integrated platform. There is a nationwide shortage of child care and preschool options, and we believe one of the most effective ways to expand access is by helping teachers and caregivers start and grow successful programs—especially home-based child care businesses. For providers, Wonderschool offers comprehensive support to launch and operate high-quality programs. We assist with licensing, classroom setup, pricing strategy, website creation, enrollment support, daily operations, and more. Our platform is designed to let educators focus on what they do best: caring for and educating children. For governments, we offer AI-powered tools to help manage and expand early education ecosystems. Our technology helps states and municipalities identify child care deserts, support local providers, increase quality, and ensure families can access programs that meet their needs. By unifying data, services, and funding mechanisms, we help public agencies scale solutions effectively and equitably. We are proud to partner with leaders across sectors—from families and educators to policymakers and nonprofits—to create a future where every child has access to early learning. Wonderschool is backed by Andreessen Horowitz, Goldman Sachs, First Round Capital, Lerer Ventures, Imaginable Futures, and Long Journey Ventures.
Offices: San Francisco, CA, US
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